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Service bulletin BC9696961001

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id50554
Published by NHTSA1997-05-27
Manufacturer's numberBC9696961001
Manufacturer's date1996-10-01
NHTSA componentVISIBILITY:WINDSHIELD WIPER/WASHER

NHTSA's summary

VEHICLES MAY EXHIBIT A CONDITION WHERE THE WINDSHIELD WIPERS COME IN CONTACT W/ THE 'A' PILLARS (& EACH OTHER) DURING OPERATION. MAY BE DUE TO WIPER ARMS HAVING BEEN REVERSED DURING INSTALLATION. *TT

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Glass, wipers and mirrors, Wipers and washers

Vehicles listed
FORD FORD
FORD FORD TRUCK
LINCOLN LINCOLN
MERCURY MERCURY
MERCURY MOUNTAINEER1997
MERCURY VILLAGER

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
BC22469705011997-09-12. Service bulletin. VEHICLES BUILT ON OR AFTER 4/14/97 WILL NO LONGER HAVE A REAR WASHER BOTTLE - A REDESIGNED FRONT WASHER BOTTLE WILL SUPPLY THE FLUID TO BOTH WASHERS. *TW