# Service bulletin S2623000057

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 11038555
- Published by NHTSA: 2026\-10\-16
- Manufacturer's number: S2623000057
- Manufacturer's date: 2026\-10\-09
- NHTSA component: AIR BAGS

## NHTSA's summary

After Recent Service, A Replacement Occupant Classification Module \(OCM\) Is Non\-Responsive.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2026/MC-11038555-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2026/MC-11038555-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Air bags

## Vehicles listed

- 2019 to 2024 RAM 1500

## Recalls for the same vehicles and component

- [2025658](/recalls/tc/2025658.md), 2025-12-01: Airbag
- [25V824000](/recalls/nhtsa/25V824000.md), 2025-12-01: AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR
- [2025613](/recalls/tc/2025613.md), 2025-11-06: Airbag
- [25V765000](/recalls/nhtsa/25V765000.md), 2025-11-06: STEERING:STEERING CONTROL MODULE; AIR BAGS:FRONTAL
- [25V298000](/recalls/nhtsa/25V298000.md), 2025-05-08: AIR BAGS; ELECTRICAL SYSTEM:WIRING
- [2025013](/recalls/tc/2025013.md), 2025-01-16: Airbag
- [25V010000](/recalls/nhtsa/25V010000.md), 2025-01-16: AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR
- [2024170](/recalls/tc/2024170.md), 2024-03-14: Airbag
- [24V199000](/recalls/nhtsa/24V199000.md), 2024-03-14: AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE; STEERING:COLUMN
- [23V264000](/recalls/nhtsa/23V264000.md), 2023-04-13: AIR BAGS:SENSOR:SIDE IMPACT

## Other bulletins for the same vehicles and component

- [S2623000057](/bulletins/11038518.md), 2026-10-16, Service bulletin: AIR BAGS. After Recent Service, A Replacement Occupant Classification Module \(OCM\) Is Non\-Responsive.
- [111847](/bulletins/11033294.md), 2026-06-03, Service bulletin: AIR BAGS. AIR BAG \- DRIVER
- [111846](/bulletins/11033293.md), 2026-06-03, Service bulletin: AIR BAGS. AIR BAG \- DRIVER
- [99985](/bulletins/11006882.md), 2024-09-04, Other: AIR BAGS. AIR BAG \- DRIVER
- [0820323](/bulletins/10248947.md), 2024-01-16, Service bulletin: AIR BAGS; BACK OVER PREVENTION. Radio Over The Air Update to T25.48 Software Version The customer may experience one or more of the following: ? Ambient Light Setting inoperable. ? Radio reset \(Rearview camera functions normally\). ? Voice Recognition \(VR\) inoperable. ? Audio sources inoperable. ? Wireless CarPlay® inoperable. ? Setting preferences not saved on correct profile. ? Audio loss. This bulletin provides information regarding the latest Firmware Over The Air \(FOTA\) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S26.17 to T25.48. NOTE: The National campaign for this FOTA update launched July 17, 2023.
- [0823723](/bulletins/10248920.md), 2024-01-16, Service bulletin: WHEELS; AIR BAGS; BACK OVER PREVENTION; ENGINE AND ENGINE COOLING; STRUCTURE; ELECTRICAL SYSTEM; EXTERIOR LIGHTING. Transfer Case Shift Motor Wire Harness Connector Not Secured Customers may experience a Malfunction Indicator Lamp \(MIL\) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes \(DTCs\) have been set: ? U0418\-00 \- Implausible Data Received From Brake System Control Module. ? C1444\-98 \- T\-Case Motor Overuse\-Component or System Over Temperature. ? C00A8\-13 \- 4WD/AWD Transfer Case Unit Actuator Position Sensor B\-Circuit Open. ? C00A7\-13 \- 4WD/AWD Transfer Case Unit Actuator Position Sensor A\-Circuit Open. ? C149E\-64 \- Transfer Case Motor Position Sensor\-Signal Plausibility Failure. ? C1423\-64 \- Transfer Case Internal Performance\-Signal Plausibility Failure. ? C1406\-13 \- Transfer Case Brake Control\-Circuit Open. ? C1477\-4B \- Transfer Case Clutch\-Over Temperature. ? C140A\-13 \- Transfer Case Motor Control\-Circuit Open. ? U041E\-00 \- Invalid Data Received From All Wheel Drive Control Module. ? U0422\-00 \- Implausible Data Received From Body Control Module. ? U0418\-00 \- Implausible Data Received From Brake System Control Module 1. ? U041E\-00 \- Invalid Data Received Form All Wheel Drive Control Module. ? U0403\-00 \- Implausible Data Received From T\-Case. The customer may also comment on the following: ? 4WD Service light displayed in the Instrument Panel Cluster \(IPC\). This bulletin involves performing a push?pull?push test on the transfer case shift motor wire harness connector.
- [0805123A](/bulletins/10248027.md), 2024-01-02, Service bulletin: PARKING BRAKE; POWER TRAIN; STEERING; AIR BAGS; WHEELS; SUSPENSION; ELECTRONIC STABILITY CONTROL:AUTOMATIC \(ASC\). Incorrect Audio Configuration The customer may describe the following: ? Menu button on steering wheel control will activate Voice Recognition on the Head Unit \(129 Cluster Vehicles Only\). ? Suspension menu tile will be missing from vehicle settings list. ? Power side\-step setting is missing from ?Safety \& Driver Assistance? list. This bulletin involves performing a wiTECH routine.
- [0805123](/bulletins/10248023.md), 2024-01-02, Service bulletin: STEERING; PARKING BRAKE; SUSPENSION; WHEELS; AIR BAGS; ELECTRONIC STABILITY CONTROL:AUTOMATIC \(ASC\); POWER TRAIN. Incorrect Audio Configuration The customer may describe the following: ? Menu button on steering wheel control will activate Voice Recognition on the Head Unit \(129 Cluster Vehicles Only\). ? Suspension menu tile will be missing from vehicle settings list. ? Power side\-step setting is missing from ?Safety \& Driver Assistance? list. This bulletin involves performing a wiTECH routine.
- [0804023](/bulletins/10247981.md), 2024-01-02, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; AIR BAGS; PARKING BRAKE; VISIBILITY; BACK OVER PREVENTION; VEHICLE SPEED CONTROL; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE. Radio Over The Air R141.01.12, 139.01.53, 136.10.04 to R145.00.15 Software Version Updates Customers may experience one or more of the following: ? \*\*Intermittent Blue Screen \(rear view camera still operable\).\*\* ? Radio wireless connectivity Inoperative. ? Screen Lockup, Slow Response \(rear view camera still operable\). ? Caller cannot hear the driver and/or driver cannot hear the caller. ? Cannot switch stations after a call, lockup due to the phone remaining on the call. ? Radio displays ?Code Error? or Lockup In Accessory Mode?. ? Display shows a black screen on start up \(rear view camera still operable\). ? SXMT presets are lost for all profiles. ? SXMT has no volume and stuck on channel. ? Radio does not allow BUS to go to sleep. ? AndroidT auto not connecting on vehicle start up. ? When radio is in light theme mode and in audio Balance/Fade menu, it is hard to see the position icon. Black on black coloring. ? Black out on SXMT after switching Profiles. ? During connecting phone radio does not handle audio source correctly when making a phone call. ? Climate buttons out of place and move to settle in correct location. ? In the shortcuts menu pulled down from the status bar, the right side arrow is highlighted as if it can be selected. ? Presets with 9Hold to Save99 numbered above 9 have text cutoff. ? Profile edit not allowed while in movement for 9Memory Seat9. ? While switching between Driver Profiles, Phone Notification Volume pops up. ? Inconsistently SiriT assistance. ? Compass does not work. ? Wireless device echo. ? Satellite antenna error message. ? Display flickers before SXMT background displayed. ? Radio 9home9 screen background is theme 1 background when Theme 2, theme 3 or theme 4 is selected. ? Mirror dimmer button when added in shortcut widget does not work while driving. ? Missing one shortcut in the custom shortcuts widget. ? Cluster does not display incoming phone call popup when in o
- [9100243](/bulletins/10247405.md), 2023-12-18, Service bulletin: ELECTRICAL SYSTEM; AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE. MODULE Air Bag Control 22MY and 23MY DT \- If ORC module replacement is required, replace 68500728A$ with 68500728A$ and replace 68615034A$ with 68615034A$. Failure to do so will create an active DTC.

JSON: [/v1/bulletins/11038555](/v1/bulletins/11038555)

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