Service bulletin 08-373-26
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 11038494 |
| Published by NHTSA | 2026-10-16 |
| Manufacturer's number | 08-373-26 |
| Manufacturer's date | 2026-10-09 |
| NHTSA component | ELECTRICAL SYSTEM |
NHTSA's summary
R1H U43.17 Software Update - FOTA Customers may experience the following: SYMPTOM: ● CarPlay® application crash. ● Intermittent CarPlay® connection or extended connection time. ● Apple CarPlay® radio lagging, freezing or display glitches. ● Audio intermittently cuts out. ● Radio display blank. ● Intermittent Android Auto® / CarPlay® reconnection concern. ● Abnormal radio screen display when adjusting audio volume using the steering wheel controls after extended Bluetooth audio playback from an Android device. ● Unable to add or pair a device to the Head Unit (HU) while the vehicle is in motion. ● Bluetooth-enabled devices cannot be discovered when attempting to pair a phone, even when the device is inside the vehicle. ● Android Auto® launches automatically with a blank screen. ● Radio display goes blank while audio continues to play, and radio functions become inoperative. ● Android Auto® fails to connect. ● Radio resets or reboots while driving. In addition, the following software enhancement is included: ● Improvement in Android Auto® /Car Play® Projection reconnection issue.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Electrical system
| DODGE DURANGO | 2027 |
|---|
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 08-373-26 | 2026-10-16. Service bulletin. R1H U43.17 Software Update - FOTA Customers may experience the following: SYMPTOM: ● CarPlay® application crash. ● Intermittent CarPlay® connection or extended connection time. ● Apple CarPlay® radio lagging, freezing or display glitches. ● Audio intermittently cuts out. ● Radio display blank. ● Intermittent Android Auto® / CarPlay® reconnection concern. ● Abnormal radio screen display when adjusting audio volume using the steering wheel controls after extended Bluetooth audio playback from an Android device. ● Unable to add or pair a device to the Head Unit (HU) while the vehicle is in motion. ● Bluetooth-enabled devices cannot be discovered when attempting to pair a phone, even when the device is inside the vehicle. ● Android Auto® launches automatically with a blank screen. ● Radio display goes blank while audio continues to play, and radio functions become inoperative. ● Android Auto® fails to connect. ● Radio resets or reboots while driving. In addition, the following software enhancement is included: ● Improvement in Android Auto® /Car Play® Projection reconnection issue. |
|---|---|
| OTHERDOC_182 | 2026-09-17. Other. Radio Over The Air Update to U43.17 R1H Software Version (FOTA) Customers may experience one or more of the following:- Navigation Stability - Android Auto & Carplay stability & connectivity- Distorted/glitchy display prior to start‑up animation- Text appearance display- Widget incorrect display- Turn signal blind spot response timing- Audio cut out - Drive Modes selection- Park assist Guidelines selctio |