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Service bulletin LI 27.10-P-080851

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11037211
Published by NHTSA2026-09-09
Manufacturer's numberLI 27.10-P-080851
Manufacturer's date2026-08-29
NHTSA componentPOWER TRAIN

NHTSA's summary

Complaint Intermittent shift feel or thud/clunk noise perceived, such as a brief jerk or transmission reaction during certain driving situations. May be most noticeable when transitioning from a coasting condition to accelerator pedal application. May occur in all drive modes. Cause Dual‑clutch transmissions (DCT) inherently exhibit more dynamic shifting behavior compared to other types of transmissions. This is due to the use of physical clutches for starting and gear changes. In certain situations, dynamic driving behavior can lead to a slight jerk sensation which is a normal technical characteristic of the transmission. A typical example is a "Change of Mind" situation: • The customer is coasting towards a red traffic light. • The traffic light turns green while the vehicle is still coasting. • The customer then presses the accelerator pedal. In these situations, a slight jerk may occur briefly because the transmission must quickly engage the appropriate gear and control the clutches accordingly. Since shift forks are responsible for engaging the gears during shifting, a slight shifting noise may also be noticeable. Please note driving programs S, S+, and M are designed to provide sportier vehicle behavior and are not optimized primarily for maximum comfort, so this operation may be more audible. Remedy Verify the customer's concern and confirm proper transmission operation. If no faults or abnormal operating conditions are identified by IPR (Intelligent Predictive Repair), no hardware replacement is necessary. Inform the customer that the transmission has been designed to provide direct gear engagement and responsive vehicle performance. Under certain operating conditions, brief shift sensations may be perceptible and are consistent with the operating characteristics of the dual‑clutch transmission

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Transmission and driveline

Vehicles listed
MERCEDES-BENZ A 2202019 to 2022
MERCEDES-BENZ A 220 4MATIC2019 to 2022
MERCEDES-BENZ AMG A352020 to 2021
MERCEDES-BENZ AMG A35 4MATIC2020
MERCEDES-BENZ AMG CLA352020 to 2024
MERCEDES-BENZ AMG CLA35 4MATIC2020
MERCEDES-BENZ AMG CLA35 4MATIC2025
MERCEDES-BENZ AMG CLA452014 to 2023
MERCEDES-BENZ AMG CLA45 4MATIC2020
MERCEDES-BENZ AMG CLA45S 4MATIC2025
MERCEDES-BENZ AMG GLA 352024 to 2025
MERCEDES-BENZ AMG GLA 35 4MATIC2024
MERCEDES-BENZ AMG GLA352021 to 2023
MERCEDES-BENZ AMG GLA452015 to 2023
MERCEDES-BENZ AMG GLB352021 to 2025
MERCEDES-BENZ C 350 E2018
MERCEDES-BENZ C350E2016 to 2017
MERCEDES-BENZ CLA 2502018 to 2025
MERCEDES-BENZ CLA 250 4MATIC2020 to 2025
MERCEDES-BENZ CLA2502013 to 2017
MERCEDES-BENZ E400 HYBRID2013 to 2015
MERCEDES-BENZ GLA 2502014 to 2025
MERCEDES-BENZ GLA 250 4MATIC2021 to 2025
MERCEDES-BENZ GLB 2502020 to 2025
MERCEDES-BENZ GLB 250 4MATIC2020 to 2025
MERCEDES-BENZ GLC 350 E2018
MERCEDES-BENZ GLC350E2019
MERCEDES-BENZ GLE 550 E2018 to 2019
MERCEDES-BENZ GLE550E2016 to 2017
MERCEDES-BENZ S550E2015
MERCEDES-BENZ S550E2017

Listing a model year does not mean every vehicle of it is concerned: the document says which.