Service bulletin RCA-26-26-002-1

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

NHTSA's summary

Rivian is initiating a customer satisfaction campaign for some model year 2022-2026 EDV and RCV vehicles. On these vehicles, the cabin heater may not have been sufficiently sealed to prevent condensation from entering the unit. This condition may result in a reduction of electrical isolation and a corresponding malfunction indicator on the driver display informing the driver that the vehicle requires service. In rare instances, the driver will receive a notification to pull over safely and the vehicle will enter a reduced performance safe-state mode. Rivian will replace the cabin heater, clean the HVAC evaporator, and splice an adapter harness on affected vehicles. The cabin heater was previously replaced on some vehicles. On those vehicles, Rivian will splice the adapter harness to the HVAC harness to improve long­term reliability. Rivian is launching this campaign for customer satisfaction and to ensure the quality of Rivian vehicles.

The document

• NHTSA's copy of the document (PDF)
• If that address does not open, try this one

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Listing a model year does not mean every vehicle of it is concerned: the document says which.

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