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Service bulletin 09-025-26

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11036700
Published by NHTSA2026-09-02
Manufacturer's number09-025-26
Manufacturer's date2026-08-18
NHTSA componentSTRUCTURE:BODY
Manufacturer's systemB-Pillar Trim

NHTSA's summary

DESCRIPTION Some vehicles may exhibit a rattling or knocking noise from the upper B-pillar trim area. The noise is due to insufficient anti-rattle treatment between the B-pillar, adjuster cover and adjuster knob. REPAIR PROCEDURE 1. Verify customer concern. NOTE: Replacing the B-pillar trim is a like-for-like part and will likely need the felt tape added.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame

Vehicles listed
MAZDA CX-52026

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
SA-031-262026-05-05. Service bulletin. DESCRIPTION Some vehicles may require the replacement of a damaged VIN plate or vehicle certification label. To obtain a replacement VIN plate (bulkhead-mounted and visible through the lower-left area of the windshield), contact DAG (Dealer Assistance Group) using VIN Plate Request Form available on One Mazda. To obtain a replacement vehicle certification label (located on the B􀀀pillar or front door), contact your assigned DSM (District Service Manager) to place the order. If DSM contact information is not available, refer to the Dealer & Field Contact Directory.
SA-019-262026-04-03. Service bulletin. This SA supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-045/22 12/06/22 and 07/12/22 NOTE: All vehicles with protective films applied to the piano black door garnishes of the following models are applicable to this Service Alert. DESCRIPTION The purpose of this Service Alert is to remind dealers to keep the protective films on the piano black door garnishes attached until just before delivering the vehicle to the customer. The protective films are attached on new vehicles when shipped from the factory in order to avoid being scratched during transportation and while in dealer stock. NOTE: Remove the protective films after cleaning the vehicle. • If any adhesive residue remains on the surface of the door garnish, attach the adhesive side of the protective film on the area again, and then peel it off to remove the residue. • Refer to the image below for the location of the protective films (4 sheets of films in each side).
SA-003-262026-02-03. Service bulletin. Customers may report that the liftgate does not open or unlatch (from closed or an ajar position). This may happen after a discharged battery or after charging a dead battery.