# Service bulletin 9100859

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 11035072
- Published by NHTSA: 2026\-07\-18
- Manufacturer's number: 9100859
- Manufacturer's date: 2026\-07\-10
- NHTSA component: ELECTRICAL SYSTEM; STRUCTURE:BODY

## NHTSA's summary

Before replacing any part, check the DOT on the glass or the PN to make sure you choose the replacement part from the correct supplier: DOT 615 \- 6NC10TRMAH \- CIE Supplier DOT 1038 \- 6NC07TRMAR \- CIE Supplier DOT 1065 \- 7TF32TRMAB, 7TF33TRMAB \- HCMF Supplier

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2026/MC-11035072-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2026/MC-11035072-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Body and frame, Electrical system

## Vehicles listed

- 2021 to 2027 JEEP GRAND CHEROKEE
- 2022 to 2026 JEEP GRAND CHEROKEE 4XE
- 2021 to 2027 JEEP GRAND CHEROKEE L

## Recalls for the same vehicles and component

- [25V741000](/recalls/nhtsa/25V741000.md), 2025-10-30: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- [25V576000](/recalls/nhtsa/25V576000.md), 2025-09-04: ELECTRICAL SYSTEM:PROPULSION SYSTEM
- [2024754](/recalls/tc/2024754.md), 2024-12-12: Structure
- [24V926000](/recalls/nhtsa/24V926000.md), 2024-12-12: STRUCTURE:FRAME AND MEMBERS; FUEL SYSTEM, GASOLINE; ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
- [24V872000](/recalls/nhtsa/24V872000.md), 2024-11-19: ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
- [24V720000](/recalls/nhtsa/24V720000.md), 2024-09-27: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- [24V346000](/recalls/nhtsa/24V346000.md), 2024-05-16: AIR BAGS:FRONTAL; STRUCTURE:BODY:BUMPERS
- [24V130000](/recalls/nhtsa/24V130000.md), 2024-02-22: EXTERIOR LIGHTING:HEADLIGHTS; ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE

## Other bulletins for the same vehicles and component

- [S2608000038](/bulletins/11038557.md), 2026-10-16, Service bulletin: ELECTRICAL SYSTEM. High Voltage Battery Has Lower SOC After Overnight Sleep Cycle
- [08\-374\-26](/bulletins/11038532.md), 2026-10-16, Service bulletin: ELECTRICAL SYSTEM. R1H U43.17 Software Update \- FOTA Customers may experience the following: SYMPTOM: ● CarPlay® application crash. ● Intermittent CarPlay® connection or extended connection time. ● Apple CarPlay® radio lagging, freezing or display glitches. ● Audio intermittently cuts out. ● Radio display blank. ● Intermittent Android Auto® / CarPlay® reconnection concern. ● Abnormal radio screen display when adjusting audio volume using the steering wheel controls after extended Bluetooth audio playback from an Android device. ● Unable to add or pair a device to the Head Unit \(HU\) while the vehicle is in motion. ● Bluetooth\-enabled devices cannot be discovered when attempting to pair a phone, even when the device is inside the vehicle. ● Turn Signal Activated Blind Spot View activates slower when the left turn signal is used compared to the right turn signal. ● Android Auto® launches automatically with a blank screen. ● Radio display goes blank while audio continues to play, and radio functions become inoperative. ● Vehicle Settings page becomes unresponsive or frozen. ● Android Auto® fails to connect. ● FamCAM softkey requires multiple presses before launching. ● Radio resets or reboots while driving. ● Flashing odometer. ● Selectable Tire Fill Assist application displays an illegible "Save as Preset" softkey. ● Surround View Camera \(SVC\) guidelines remain displayed after the guidelines setting has been turned OFF through the radio. In addition, the following software enhancement is included: ● Improved Wi\-Fi connectivity performance.
- [08\-371\-26](/bulletins/11038529.md), 2026-10-16, Service bulletin: ELECTRICAL SYSTEM. Flash: Electronic Shift Module \(ESM\) Updates Customers must experience a Malfunction Indicator Lamp \(MIL\) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes \(DTCs\): ● U114C\-00 \- Lost Communication With PRNDL Display. ● P1C86\-00 \- PRNDL Display. Customers may also comment on one or more of the following: ● "Service Shifter" message showing on Instrument Panel Cluster \(IPC\). ● PRNDL lights are not illuminating. This bulletin involves reprogramming the ESM with the latest available software.
- [S2608000038](/bulletins/11038520.md), 2026-10-16, Service bulletin: ELECTRICAL SYSTEM. High Voltage Battery Has Lower SOC After Overnight Sleep Cycle
- [08\-374\-26](/bulletins/11038495.md), 2026-10-16, Service bulletin: ELECTRICAL SYSTEM. R1H U43.17 Software Update \- FOTA Customers may experience the following: SYMPTOM: ● CarPlay® application crash. ● Intermittent CarPlay® connection or extended connection time. ● Apple CarPlay® radio lagging, freezing or display glitches. ● Audio intermittently cuts out. ● Radio display blank. ● Intermittent Android Auto® / CarPlay® reconnection concern. ● Abnormal radio screen display when adjusting audio volume using the steering wheel controls after extended Bluetooth audio playback from an Android device. ● Unable to add or pair a device to the Head Unit \(HU\) while the vehicle is in motion. ● Bluetooth\-enabled devices cannot be discovered when attempting to pair a phone, even when the device is inside the vehicle. ● Turn Signal Activated Blind Spot View activates slower when the left turn signal is used compared to the right turn signal. ● Android Auto® launches automatically with a blank screen. ● Radio display goes blank while audio continues to play, and radio functions become inoperative. ● Vehicle Settings page becomes unresponsive or frozen. ● Android Auto® fails to connect. ● FamCAM softkey requires multiple presses before launching. ● Radio resets or reboots while driving. ● Flashing odometer. ● Selectable Tire Fill Assist application displays an illegible "Save as Preset" softkey. ● Surround View Camera \(SVC\) guidelines remain displayed after the guidelines setting has been turned OFF through the radio. In addition, the following software enhancement is included: ● Improved Wi\-Fi connectivity performance.
- [08\-371\-26](/bulletins/11038492.md), 2026-10-16, Service bulletin: ELECTRICAL SYSTEM. Flash: Electronic Shift Module \(ESM\) Updates Customers must experience a Malfunction Indicator Lamp \(MIL\) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes \(DTCs\): ● U114C\-00 \- Lost Communication With PRNDL Display. ● P1C86\-00 \- PRNDL Display. Customers may also comment on one or more of the following: ● "Service Shifter" message showing on Instrument Panel Cluster \(IPC\). ● PRNDL lights are not illuminating. This bulletin involves reprogramming the ESM with the latest available software.
- [114937](/bulletins/11038327.md), 2026-10-07, Warranty extension: STRUCTURE:BODY. Warranty Newsletter – Volume 12, Issue 7
- [114946](/bulletins/11038325.md), 2026-10-07, Warranty extension: STRUCTURE:BODY. FCA Caribbean Warranty Newsletter – Volume 12, Issue 7
- [9100926](/bulletins/11038319.md), 2026-10-07, Service bulletin: ELECTRICAL SYSTEM. WIRELESS CHARGER Welcome GREEN LED not turning ON after multiple IGN ON/OFF without sleep cycle and no phone on the charging pads. Part numbers affected: 68630089AA 68630088AB 68649038AA Welcome Green LED turns on for 1 second after multiple IGN ON/OFF without sleep cycle and no phone on the charging pad. Intent of this condition is to notify the customer/dealership that the Wireless Charging Pad is ready to charge. Do not report as warranty claim, no impact to wireless charger functionality. Part numbers affected: 68630089AB 68630088AD 68649038AB Advice to dealership: Do no replace wireless charger PNs 68630089AA,68630088AB,68649038AA if no Welcome GREEN LED is seen after multiple IGN ON/OFF without sleep cycle and no phone on the charging pads. This feature is available in the successor NIKs, no impact to wireless charger functionality.
- [114721](/bulletins/11037592.md), 2026-09-30, Service bulletin: STRUCTURE:BODY. APPLIQUE \- FRONT DOOR

JSON: [/v1/bulletins/11035072](/v1/bulletins/11035072)

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