# Service bulletin 37743.1.0

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 11035010
- Published by NHTSA: 2026\-07\-14
- Manufacturer's number: 37743.1.0
- Manufacturer's date: 2026\-05\-06
- NHTSA component: UNKNOWN OR OTHER

## NHTSA's summary

This is a TJ \- Text only \- If there are problems starting the vehicle after a VIDA software download, see the information under service. If the UWB key, key tag or digital key is kept in the vehicle during software download with VIDA, the UWB key be will deactivated. This is caused by the PAK reset, which is part of software download. This will be updated during 2026 quarter 2.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2026/MC-11035010-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2026/MC-11035010-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Vehicles listed

- 2024 POLESTAR POLESTAR 3
- 2025 to 2026 POLESTAR POLESTAR 3

JSON: [/v1/bulletins/11035010](/v1/bulletins/11035010)

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