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Service bulletin 37798.1.0

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11035006
Published by NHTSA2026-07-14
Manufacturer's number37798.1.0
Manufacturer's date2026-05-02
NHTSA componentPOWER TRAIN

NHTSA's summary

This is a TJ - Text only - no attachment - Do not perform fault tracing or replace any parts before reading this journal. An acceleration constraint from a standstill when the driver's seatbelt is unbuckled has been implemented and should be regarded as expected behavior. The models listed in this journal are the first to receive this software, but it will be rolled out progressively throughout the coming months to all BEV vehicles.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Transmission and driveline

Vehicles listed
POLESTAR POLESTAR 22021, 2022, 2023, 2024, 2025

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
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373142025-09-23. Service bulletin. This is a Technical Journal: Noise From The ERAD in Cold Climate Conditions. Analysis is ongoing, and this journal will be updated accordingly
373852025-07-09. Service bulletin. This is a Technical Journal: Propulsion Message with DTC BECM P0A9500 and/or P0E2F00. Perform a "High-voltage system overview" read out
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371512024-12-10. Service bulletin. This is a Technical Journal: Shudder/Vibrations during acceleration. If shudder/vibration is still present in seat/structure during medium-to-hard acceleration replace both rear driveshafts.
36854.1.02024-04-16. Service bulletin. This is a Technical Journal: Ticking Noise During Deceleration at Low Speed. Work is ongoing to find a solution for this noise.
36713.1.02023-09-13. Service bulletin. This is a Technical Journal: Propulsion Message in DIM with BECM DTC P0D1800. Improved BECM (Battery Energy Control Module) software
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TJ35747.1.0-20202020-12-14. Service bulletin. This is a Technical Journal: Logo illumination gear shift lever. CEM software upgrade required.