# Service bulletin 9100850

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 11034377
- Published by NHTSA: 2026\-07\-02
- Manufacturer's number: 9100850
- Manufacturer's date: 2026\-06\-24
- NHTSA component: BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING; BACK OVER PREVENTION: WARNINGS

## NHTSA's summary

When dealers search for WD \(68530334AA\) or RU \(68227397AH\) analog rear view camara part number for a repair/replacement part, we want to notify them to review Star Online S2208000045 before replacing cameras for poor image quality \(fuzzy, blurry, pixelated\) to ensure camera replacement is warranted / justified. This SOL provides a process for evaluating if the camera's image quality is within a typical range.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2026/MC-11034377-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2026/MC-11034377-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Driver assistance, Backup camera

## Vehicles listed

- 2025 to 2027 CHRYSLER PACIFICA
- 2025 to 2027 CHRYSLER PACIFICA PLUG\-IN HYBRID
- 2025 to 2026 CHRYSLER VOYAGER
- 2027 CHRYSLER VOYAGER
- 2025 to 2026 DODGE DURANGO

## Recalls for the same vehicles and component

- [26V531000](/recalls/nhtsa/26V531000.md), 2026-08-13: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- [25V471000](/recalls/nhtsa/25V471000.md), 2025-07-17: EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS; BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

## Other bulletins for the same vehicles and component

- [114282](/bulletins/11036779.md), 2026-09-03, Warranty extension: BACK OVER PREVENTION: WARNINGS. \*\*\*Recall Completion Prior to Sale of Vehicle\*\*\*
- [114283](/bulletins/11036778.md), 2026-09-03, Warranty extension: BACK OVER PREVENTION: WARNINGS. \*\*\*Recall Completion Prior to Sale of Vehicle\*\*\*
- [S2508000097](/bulletins/11025031.md), 2025-11-05, Service bulletin: BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING. Driver And Passenger Blind Spot Camera View Soft Key On Radio Screen Displays Surround Camera View Instead
- [S2508000070](/bulletins/11022565.md), 2025-09-04, Service bulletin: BACK OVER PREVENTION: WARNINGS. Service Park Assist Message Displayed on The Instrument Panel Cluster \(IPC\), Park Assist System Inoperative
- [103289](/bulletins/11014887.md), 2025-03-04, Service bulletin: BACK OVER PREVENTION: WARNINGS; LANE DEPARTURE: BLIND SPOT DETECTION. CAMERA \- REAR VIEW
- [S2208000045 REV.B](/bulletins/11011774.md), 2024-12-11, Service bulletin: BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING. Backup Camera Poor Image Quality Inspection

JSON: [/v1/bulletins/11034377](/v1/bulletins/11034377)

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