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Service bulletin 9100850

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11034377
Published by NHTSA2026-07-02
Manufacturer's number9100850
Manufacturer's date2026-06-24
NHTSA componentBACK OVER PREVENTION: REARVIEW SYSTEM BRAKING; BACK OVER PREVENTION: WARNINGS

NHTSA's summary

When dealers search for WD (68530334AA) or RU (68227397AH) analog rear view camara part number for a repair/replacement part, we want to notify them to review Star Online S2208000045 before replacing cameras for poor image quality (fuzzy, blurry, pixelated) to ensure camera replacement is warranted / justified. This SOL provides a process for evaluating if the camera's image quality is within a typical range.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Driver assistance, Backup camera

Vehicles listed
CHRYSLER PACIFICA2025, 2026, 2027
CHRYSLER PACIFICA PLUG-IN HYBRID2025, 2026, 2027 (the catalog's model; the bulletin names a series or trim of it)
CHRYSLER VOYAGER2025, 2026
CHRYSLER VOYAGER2027
DODGE DURANGO2025, 2026

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
26V5310002026-08-13. BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
25V4710002025-07-17. EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS; BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
1142822026-09-03. Warranty extension. ***Recall Completion Prior to Sale of Vehicle***
1142832026-09-03. Warranty extension. ***Recall Completion Prior to Sale of Vehicle***
S25080000972025-11-05. Service bulletin. Driver And Passenger Blind Spot Camera View Soft Key On Radio Screen Displays Surround Camera View Instead
S25080000702025-09-04. Service bulletin. Service Park Assist Message Displayed on The Instrument Panel Cluster (IPC), Park Assist System Inoperative
1032892025-03-04. Service bulletin. CAMERA - REAR VIEW
S2208000045 REV.B2024-12-11. Service bulletin. Backup Camera Poor Image Quality Inspection