# Service bulletin 23\-023\-26

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 11034357
- Published by NHTSA: 2026\-07\-02
- Manufacturer's number: 23\-023\-26
- Manufacturer's date: 2026\-06\-24
- NHTSA component: STRUCTURE:BODY; ELECTRICAL SYSTEM

## NHTSA's summary

Noisy Power Side Step Customers may comment on the following: ● A ratcheting/creaking noise can be heard at the end of the power side steps \(running boards\) deployment and at the beginning and end of retract This bulletin involves cleaning, tightening, applying Loctite 290 and testing both power side steps.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2026/MC-11034357-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2026/MC-11034357-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Body and frame, Electrical system

## Vehicles listed

- 2026 JEEP GRAND WAGONEER
- 2026 JEEP WAGONEER

## Recalls for the same vehicles and component

- [26V584000](/recalls/nhtsa/26V584000.md), 2026-09-10: STRUCTURE:BODY:ROOF AND PILLARS

## Other bulletins for the same vehicles and component

- [08\-374\-26](/bulletins/11038532.md), 2026-10-16, Service bulletin: ELECTRICAL SYSTEM. R1H U43.17 Software Update \- FOTA Customers may experience the following: SYMPTOM: ● CarPlay® application crash. ● Intermittent CarPlay® connection or extended connection time. ● Apple CarPlay® radio lagging, freezing or display glitches. ● Audio intermittently cuts out. ● Radio display blank. ● Intermittent Android Auto® / CarPlay® reconnection concern. ● Abnormal radio screen display when adjusting audio volume using the steering wheel controls after extended Bluetooth audio playback from an Android device. ● Unable to add or pair a device to the Head Unit \(HU\) while the vehicle is in motion. ● Bluetooth\-enabled devices cannot be discovered when attempting to pair a phone, even when the device is inside the vehicle. ● Turn Signal Activated Blind Spot View activates slower when the left turn signal is used compared to the right turn signal. ● Android Auto® launches automatically with a blank screen. ● Radio display goes blank while audio continues to play, and radio functions become inoperative. ● Vehicle Settings page becomes unresponsive or frozen. ● Android Auto® fails to connect. ● FamCAM softkey requires multiple presses before launching. ● Radio resets or reboots while driving. ● Flashing odometer. ● Selectable Tire Fill Assist application displays an illegible "Save as Preset" softkey. ● Surround View Camera \(SVC\) guidelines remain displayed after the guidelines setting has been turned OFF through the radio. In addition, the following software enhancement is included: ● Improved Wi\-Fi connectivity performance.
- [08\-374\-26](/bulletins/11038495.md), 2026-10-16, Service bulletin: ELECTRICAL SYSTEM. R1H U43.17 Software Update \- FOTA Customers may experience the following: SYMPTOM: ● CarPlay® application crash. ● Intermittent CarPlay® connection or extended connection time. ● Apple CarPlay® radio lagging, freezing or display glitches. ● Audio intermittently cuts out. ● Radio display blank. ● Intermittent Android Auto® / CarPlay® reconnection concern. ● Abnormal radio screen display when adjusting audio volume using the steering wheel controls after extended Bluetooth audio playback from an Android device. ● Unable to add or pair a device to the Head Unit \(HU\) while the vehicle is in motion. ● Bluetooth\-enabled devices cannot be discovered when attempting to pair a phone, even when the device is inside the vehicle. ● Turn Signal Activated Blind Spot View activates slower when the left turn signal is used compared to the right turn signal. ● Android Auto® launches automatically with a blank screen. ● Radio display goes blank while audio continues to play, and radio functions become inoperative. ● Vehicle Settings page becomes unresponsive or frozen. ● Android Auto® fails to connect. ● FamCAM softkey requires multiple presses before launching. ● Radio resets or reboots while driving. ● Flashing odometer. ● Selectable Tire Fill Assist application displays an illegible "Save as Preset" softkey. ● Surround View Camera \(SVC\) guidelines remain displayed after the guidelines setting has been turned OFF through the radio. In addition, the following software enhancement is included: ● Improved Wi\-Fi connectivity performance.
- [9100926](/bulletins/11038319.md), 2026-10-07, Service bulletin: ELECTRICAL SYSTEM. WIRELESS CHARGER Welcome GREEN LED not turning ON after multiple IGN ON/OFF without sleep cycle and no phone on the charging pads. Part numbers affected: 68630089AA 68630088AB 68649038AA Welcome Green LED turns on for 1 second after multiple IGN ON/OFF without sleep cycle and no phone on the charging pad. Intent of this condition is to notify the customer/dealership that the Wireless Charging Pad is ready to charge. Do not report as warranty claim, no impact to wireless charger functionality. Part numbers affected: 68630089AB 68630088AD 68649038AB Advice to dealership: Do no replace wireless charger PNs 68630089AA,68630088AB,68649038AA if no Welcome GREEN LED is seen after multiple IGN ON/OFF without sleep cycle and no phone on the charging pads. This feature is available in the successor NIKs, no impact to wireless charger functionality.
- [08\-341\-26](/bulletins/11037586.md), 2026-09-30, Service bulletin: ELECTRICAL SYSTEM. Heads Up Display \(HUD\) Dimming Too Low Customers may experience one or more of the following: SYMPTOM: ● HUD is very dark and hardly viewable. ● HUD cannot be seen in daytime and very dim at night. This bulletin involves inspecting and possibly replacing the HUD module.
- [114508](/bulletins/11037474.md), 2026-09-23, Service bulletin: STRUCTURE:BODY. RAIL KIT – LUGGAGE AND REMOVABLE
- [114509](/bulletins/11037473.md), 2026-09-23, Service bulletin: STRUCTURE:BODY. RAIL KIT – LUGGAGE AND REMOVABLE
- [08\-069\-26 REV. B](/bulletins/11037461.md), 2026-09-23, Service bulletin: STRUCTURE:BODY; ELECTRICAL SYSTEM. Flash: Power Liftgate Module \(PLGM\) Updates Customers may experience one or more of the following symptoms: SYMPTOM: ● \*\*Continuous chime is heard in the trunk area and does not stop with closing the liftgate, ignition shut off or CAN bus going to sleep. ● Vehicle may not start because the battery has become depleted due to: ○ Noise on the CAN bus. ○ Liftgate left open for more than few hours. ○ Continuous chime. ● Power Liftgate is not responding when first attempting to open after vehicle has sat for an extended period of time. ● Customer is unable to open the liftgate.\*\* ● Power Liftgate does not open using the front interior switch, key fob, Hands Free Entry \(HFE\) kick or exterior handle. The Instrument Panel Cluster \(IPC\) may display "Liftgate Open", a warning light may illuminate even though the liftgate appears fully closed, and an audible chime may be generated at speeds above 8 kph \(5 mph\). ● The power liftgate system chimes when trying to operate the liftgate using a HFE kick while no key is detected in the zone. ● After enabling or disabling the HFE kick or the Power Liftgate Alert feature, the PLGM does not save the changes. ● The power liftgate latch releases after pressing the exterior handle switch, but the liftgate does not power open. This bulletin involves inspecting and possibly reprogramming the PLGM with the latest available software.
- [OTHERDOC\_183](/bulletins/11037357.md), 2026-09-17, Other: ELECTRICAL SYSTEM. Radio Over The Air Update to U43.17 R1H Software Version \(FOTA\) Customers may experience one or more of the following: \- Navigation Stability \- Android Auto \& Carplay stability \& connectivity \- Power management app \- Distorted/glitchy display prior to start‑up animation \- Text appearance display \- Widget incorrect display \- Turn signal blind spot response timing \- Audio cut out \- Drive Modes selection \- Park assist Guidelines selction
- [23\-037\-26](/bulletins/11037336.md), 2026-09-17, Service bulletin: STRUCTURE:BODY. Rearview Mirror Bracket Delamination Customers may experience the following: SYMPTOM: ● Rearview mirror has detached and is hanging from windshield. NOTE: Rearview mirror can become detached with minimal force applied. This bulletin involves inspecting the rearview mirror bracket adhesion and possibly replacing the windshield.
- [S2623000052 REV. A](/bulletins/11037262.md), 2026-09-10, Service bulletin: AIR BAGS; ELECTRICAL SYSTEM. Airbag Warning Light On or Intermittent. The Occupant Restraint Controller \(ORC\) May Have The Following DTCs \(Active/Stored\)

JSON: [/v1/bulletins/11034357](/v1/bulletins/11034357)

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