Service bulletin SSM 54943
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 11034034 |
| Published by NHTSA | 2026-06-23 |
| Manufacturer's number | SSM 54943 |
| Manufacturer's date | 2026-06-16 |
| NHTSA component | ELECTRICAL SYSTEM; UNKNOWN OR OTHER |
| Manufacturer's system | Instrument Panel Cluster Display |
NHTSA's summary
Some 2025-2026 Escape vehicles equipped with an 8-inch IPC display (minor feature code HCAAN), may exhibit a fuel gauge showing the tank is filled to the 8th mark below full when the fuel tank is full. To confirm a vehicle is built with a certain minor feature code, review the build information by clicking "Additional Information" under Vehicle ID Tab > Vehicle Information, or double-clicking the vehicle identification number (VIN) in the upper left corner on Professional Technician System (PTS). To correct this condition, download and run the "IPC - Instrument Panel Cluster (IPC) Software Update" using the latest software version of the Ford Diagnosis and Repair System (FDRS). For claiming, use causal part 10849 and labor operations 12651D and 12651D4.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Electrical system
| FORD ESCAPE | 2025, 2026 |
|---|
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 26V091000 | 2026-02-17. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY |
|---|---|
| 25V343000 | 2025-05-23. EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER; ELECTRICAL SYSTEM |
| 25V049000 | 2025-01-31. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL |
| 24V850000 | 2024-11-08. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; AIR BAGS:FRONTAL |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| SSM 55221 | 2026-10-12. Service bulletin. For 20222026 vehicles equipped with a 8F35 transmission, a revision to the Road Testing Vehicle procedure has been made in the WSM, Section 307-01 > Diagnosis and Testing. This updated procedure improves the diagnosis of customer reported transmission concerns and aids in locating the proper root cause. During diagnosis and testing, details regarding whether the condition is more prevalent when the vehicle is hot or cold, throttle percentage at the time of occurrence, vehicle speed, the specific shift involved, and whether the issue occurs during transmission engagements (N>R, N>D, R>D, and/or D>R) should be noted in the warranty claim. Engineering requests including these detailed operating conditions that will significantly assist with root cause analysis. Diagnosis, testing, and repair should use established labor times outside this article. |
|---|---|
| TSB 26-2428 | 2026-10-02. Service bulletin. This bulletin supersedes 25-2326. Reason for update: update the service procedure to include the fuel tank isolation valve replacement, update the causal part number, and increase the labor time allowance to include the fuel tank isolation valve replacement. Some of the vehicles listed in the Model statement above may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P2450 stored in the powertrain control module (PCM). This may be due to the software in the PCM and/or the fuel tank isolation valve. |
| TSB 26-2428 | 2026-10-02. Service bulletin. This bulletin supersedes 25-2326. Reason for update: update the service procedure to include the fuel tank isolation valve replacement, update the causal part number, and increase the labor time allowance to include the fuel tank isolation valve replacement. Some of the vehicles listed in the Model statement above may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P2450 stored in the powertrain control module (PCM). This may be due to the software in the PCM and/or the fuel tank isolation valve. |
| TCU-26.2.12.2.2 Mach E, F | 2026-09-21. Over-the-air update. Quality improvements include: -Addresses a bug that may cause updates to fail |
| ECG-26.2.12.3 Bronco,Esca | 2026-09-11. Over-the-air update. Quality improvements include: -ePrivacy enhancements |
| SSM 55142 | 2026-09-04. Service bulletin. Some 2023-2025 Escape vehicles built on or before 16-Sep-2024 equipped with 1.5L EcoBoost engine may exhibit an "Engine Coolant Over-Temperature" warning message displayed in the IPC and an illuminated MIL with DTCs P1285 and/or P1299 stored in the powertrain control module (PCM) during hard acceleration or under high load conditions. This may be due to machining chips trapped in the cylinder head causing a potential blockage in the coolant passage near the cylinder head temperature 2 (CHT2) port. To diagnose this condition, start the vehicle and idle for 15 minutes. Perform a road test at a temperature above -20°C (-4°F) and apply wide-open throttle (WOT) hard accelerations in rapid succession. If the concern cannot be replicated, drain and refill the coolant system. If the concern can be replicated, drain the coolant system. Perform the Engine Cooling System Flushing procedure in Workshop Manual (WSM) > 303-03A Engine Cooling - 1.5L EcoBoost > General Procedures. Do not use the VC1 flush additive. Reassemble the engine. Fill and bleed the coolant system and re-evaluate the concern. If the concern pers |
| 26N15 | 2026-09-01. Other. Customer Satisfaction Program 26N15 Certain 2020-2026 Model Year Escape and 2021-2026 Model Year Corsair Plug-in Hybrid Electric Vehicles (PHEV) – High Voltage Battery Replacement |
| SSM 55031 | 2026-07-28. Service bulletin. Some 2021-2026 Ford/Lincoln vehicles may exhibit various symptoms including but not limited to the auto start/stop system not operating as intended with a "Check Charging System" message in the instrument panel cluster (IPC) while the charging system is operating properly with no charging related diagnostic trouble codes (DTC) stored. This may be due to someone using an aftermarket programmer to change the body control module (BCM) configuration to disable the auto start/stop system or perform other unsupported programming modifications. To correct this condition on F-150 and Bronco vehicles, download and run the Ford Diagnosis and Repair System (FDRS) application titled "BCM-Charging System Configuration Correction". Running this application will determine if the BCM configuration was modified by the customer and if so, provide the option to return the configuration back to factory settings. For other vehicle models exhibiting concerns related to unsupported aftermarket BCM programming, submit a Technical Support Request (TSR) requesting support to revert the BCM configuration |
| GSM-26.P0929 Escape | 2026-07-14. Over-the-air update. Quality improvements include: -Updates the gear shift lock diagnostic logic to prevent false wrench lights |
| SYNC-25.2.3.11.1 Escape | 2026-07-01. Over-the-air update. Quality improvements include: -Resolves SiriusXM disk memory usage |