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Service bulletin SSM 54924

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11033907
Published by NHTSA2026-06-16
Manufacturer's numberSSM 54924
Manufacturer's date2026-06-12
NHTSA componentPOWER TRAIN

NHTSA's summary

Some 2024-2026 Nautilus vehicles equipped with an 8F35 transmission may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0767, P0766 and/or P2703 stored in the powertrain control module (PCM) and harsh/no reverse engagement. This may be due to the selectable one-way clutch (SOWC). To correct the condition, remove the transmission. Refer to Workshop Manual (WSM), Section 307-01. Disassemble the transmission only far enough to access the SOWC. Refer to WSM, Section 307-01 > Overhaul and perform Steps 24-65. The transmission range (TR) sensor does not have to be removed. Remove the SOWC assembly, disassemble the A-clutch and discard the SOWC. Refer to WSM, Section 307-01 > Overhaul and perform Steps 164-170. Assemble the new SOWC with the A-clutch components. Refer to WSM, Section 307-01 > Overhaul and perform Steps 173-179. The A-clutch seals can be reused unless damaged. Install the new SOWC and reverse the procedure to reassemble the transmission. Overhaul the main control valve body. Refer to WSM, Section 307-01 > Overhaul > Main Control Valve Body. Replace t

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Transmission and driveline

Trouble codes named

P0766, P0767, P2703

Vehicles listed
LINCOLN NAUTILUS2024, 2025, 2026

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
SSM 552122026-10-02. Service bulletin. Some 2024-2026 Nautilus vehicles may exhibit a shudder/chatter/vibration from the rear drive unit (RDU) during low-speed turns. Workshop Manual (WSM), Section 205-02 > Diagnosis and Testing > Pinpoint Test "Grinding, Popping or Chattering - Noise from the Rear Axle When the Vehicle is Turning" has been updated to address this condition.
SSM 550582026-08-03. Service bulletin. Some 2025-2026 Maverick vehicles built on or before 05-Dec-2025 and 2024-2026 Nautilus vehicles built on or before 04-Sep-2025 may exhibit limited power and display "Stop Safely Now" or "Service Vehicle Soon" stored in the message center after start up with diagnostic trouble codes (DTC) P0A5D, P0A60, P0A63, P0A6F, P0A72, P0A75, and/or P0E52 stored in the inverter system controller (SOBDMC). The Ford Diagnostic and Repair System (FDRS) may refer to this module as the "Secondary On-Board Control Module C". If the vehicle exhibits these conditions, replace the inverter system controller. Refer to Workshop Manual, Section 307-01B. For claiming, use causal part 7B012 and labor operations 12651D and 12651D58. NOTE: This article does not remove any RVC, Prior Approval or Warranty and Policy requirements for component replacement.
SSM 546432026-03-11. Service bulletin. Some 2024-2026 Nautilus non-hybrid vehicles may exhibit a rattle or buzzing noise from under the center of the car during light throttle, low engine revolutions per minute (RPM) driving conditions, often between 30-40 mph (48-64 km/h). The noise may be more noticeable when ambient temperatures are below 40°F (4°C). Inform the customer that Ford is currently working on a solution for this condition that is expected Q4 2026. This concern does not affect vehicle durability and the customer can continue to drive the vehicle. Monitor Professional Technician System (PTS) for additional information and schedule a service appointment for the customer once the repair becomes available.<br /><br /> If a customer vehicle exhibits this concern, submit a Vehicle Concern Report. To submit a report, click on the "Submit Global Concern Report (GCR)" link at the upper right of the PTS Vehicle ID screen (vehicle identification number ÝVIN¨ required) and fill out the form. Do not use the "Report A Problem" link to submit a report for this condition.
TSB 25-26212026-02-17. Service bulletin. Some vehicles listed in the Model statement above may exhibit a no crank/no start condition where the customer cannot start their vehicle. The vehicle may also exhibit a "No Key Detected" message displayed on the instrument panel cluster (IPC), and no key fob works in the back up slot. The remote keyless entry (RKE) functionality will work to lock/unlock the vehicle.
TSB 25-24162025-09-03. Service bulletin. Some of the vehicles listed in the Model statement above may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P052B stored in the powertrain control module (PCM). This may be due to the software in the PCM.
TSB 25-23652025-08-07. Service bulletin. Some of the vehicles listed in the Model statement above may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P2450 stored in the powertrain control module (PCM). This may be due to the software level of the PCM.
PT-24.10.0 Nautilus2025-08-06. Over-the-air update. Priority Update - Powertrain Powertrain Control Module PT-24.10.0 1 Powertrain Software Enhancements We have updated your vehicle's software to prevent a false warning on your instrument panel which could lead to a reduction in regenerative braking.
SSM 539712025-07-02. Service bulletin. Some 2023-2025 Escape vehicles equipped with a 1.5L/2.0L EcoBoost engine, 2023-2025 Corsair vehicles equipped with a 2.0L EcoBoost engine, 2024-2025 Nautilus vehicles equipped with a 2.0L EcoBoost engine, 2024-2025 Mustang vehicles with a 2.3L EcoBoost engine, and 2025 Bronco/Explorer/Ranger vehicles equipped with a 2.3L EcoBoost engine may exhibit an engine misfire condition with diagnostic trouble codes (DTC) P0301, P0302, P0303 and/or P0304 set in the powertrain control module (PCM). This may be due to the spark plugs and/or ignition coils. To correct the condition, refer to Workshop Manual (WSM), Section 303-07 for normal diagnostics.
25-PT-24.11.0 Nautilus2025-06-04. Over-the-air update. "Quality improvements include: -Addresses a loss of communication between the Hybrid Powertrain Control Module and the ABS module that may set a false Diagnostic Trouble Code which causes the regenerative braking to be disabled and a check engine light to appear"
SSM 524192024-04-24. Service bulletin. Some 2023-2024 Escape/Corsair vehicles equipped with a 1.5L or 2.0L EcoBoost engine, 2024 Mustang vehicles equipped with a 2.3L EcoBoost engine, and 2024 Nautilus vehicles may exhibit an engine misfire condition with diagnostic trouble codes (DTC) P0301, P0302, P0303 and/or P0304 set in the powertrain control module (PCM). If the codes are stored in the PCM, remove and inspect the condition of all the spark plugs. If any spark plugs appear to be damaged, use a borescope to inspect the condition of the cylinder walls. If the cylinder walls are scored/scraped/damaged, replace the long block engine assembly (6006) to resolve this condition. If the cylinder walls are not scored/scraped/damaged, replace the damaged spark plug(s) and advise the customer that engineering is investigating this issue. Monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available.