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Service bulletin SSM 54877

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11033253
Published by NHTSA2026-06-03
Manufacturer's numberSSM 54877
Manufacturer's date2026-05-27
NHTSA componentUNKNOWN OR OTHER; ELECTRICAL SYSTEM

NHTSA's summary

Some 2024-2026 F-150 vehicles may experience a no crank/no start condition and/or display various warning indicators/messages in the instrument panel cluster (IPC), including but not limited to, "Pre-Collision Assist Not Available", "Hill Start Assist Not Available", "Pre-Collision Assist Fault", and/or "Service AdvanceTrac". The vehicle may also have multiple communication fault diagnostic trouble codes (DTC) related to the high-speed control area network 2 (HS-CAN2) and the flexible data rate control area network (FD-CAN) modules and/or the entire network may be unresponsive. This may be due to improperly seated connector and/or a pin fit condition in connector C210. <br /><br /> If the vehicle exhibits the above conditions, access and inspect connector C210 for proper attachment, pin fit, and/or damage and repair as necessary. This connector can be accessed by removing the glovebox from its hinge. Refer to Workshop Manual (WSM), Section 412-00 Climate Control System - General Information > Removal and Installation > Cabin Air Filter and perform Steps 1 and 2. If the fault persists, refer to WSM, Sec

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Vehicles listed
FORD F-1502024, 2025, 2026

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
26V1040002026-02-20. EXTERIOR LIGHTING:TAIL LIGHTS; ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
25V5400002025-08-22. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
20253242025-06-13. Electrical
25V3980002025-06-13. ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS; ELECTRICAL SYSTEM:WIRING
25V1990002025-03-28. ELECTRICAL SYSTEM:PROPULSION SYSTEM:FUSES, RELAYS, CONTACTS, AND SHUNTS
25V1310002025-02-28. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
26E032026-10-02. Other. 26E03 Owner letter
26B072026-10-02. Other. Recommended Repair Prior to Sale Customer Satisfaction Program 26B07 Certain 2021-2025 Model Year F-150 Lightning and Mustang Mach-E Vehicles Undesired Acceleration Due to Adaptive Cruise Control (ACC) Activation
SSM 552082026-09-30. Service bulletin. Some 2024-2026 F-150, 2025 Explorer/Aviator, 2025-2026 Expedition/Navigator, or 2026 F-Super Duty vehicles may exhibit diagnostic trouble code (DTC) U211B:43:48 stored in the body control module (BCM) when performing a Self-Test. This DTC sets due to an internal BCM timing issue during the self-test process. This specific code has no customer impact and does not cause any drivability concerns or warning messages. Clearing DTC U211B:43:48, reprogramming the BCM, or replacing the BCM is unlikely to prevent this DTC from setting. This DTC does not trigger a condition covered under warranty. Note: This guidance only applies to U211B with the specific failure byte 43 in status 48. Any other trusted real-time operation network (TRON) DTCs or different failure bytes associated with U211B are still applicable and technicians must follow Workshop Manual (WSM) normal diagnostics for those DTCs.
SSM 551942026-09-30. Service bulletin. Some 2021-2024 Mustang Mach-E, 2025-2026 Navigator and 2024 F-150 vehicles may exhibit inoperative welcome/approach detection lights. This may be due to the body control module (BCM) software. To correct the condition, download and run the "BCM - Programmable Module Installation (PMI)" application using the latest software level of the Ford Diagnosis and Repair System (FDRS) scan tool. If the condition persists after PMI, refer to Workshop Manual (WSM), Section 417-01 for normal diagnostics and repair as necessary outside of this article. For claiming, use causal part 15604 and labor operations 12651D and BCM.
TCU-26.2.12.2.2 Mach E, F2026-09-21. Over-the-air update. Quality improvements include: -Addresses a bug that may cause updates to fail
TCU-26.2.12.2.12026-09-21. Over-the-air update. Quality improvements include: -Addresses a bug that may cause updates to fail
ECG-26.2.12.3 F-150LtMac2026-09-21. Over-the-air update. Quality improvements include: -ePrivacy enhancements
ECG-26.2.12.3 Bronco,Esca2026-09-11. Over-the-air update. Quality improvements include: -ePrivacy enhancements
SSM 551312026-09-02. Service bulletin. Some 2025-2026 Aviator/Explorer/Expedition/F-150/Mustang Mach-E/Nautilus/Navigator vehicles may exhibit the hands-free BlueCruise feature intermittently/consistently unavailable when BlueCruise is active and when traveling in a "Blue Zone". Speed sign recognition may also be inaccurate. If there are no active relevant diagnostic trouble codes (DTC) present and the issue persists after multiple key cycles and if the BlueCruise System Health Check passes, download and run the "TCU - Reset Telematics Control Unit (TCU) Module" application using the latest software level of the Ford Diagnosis and Repair System (FDRS). If the condition is resolved, inform customers that this may be a temporary fix and engineering is currently working on a solution expected in Q4 2026. Monitor Professional Technician System (PTS) for additional information and schedule service appointments for customers once the repair becomes available. For claiming, use causal 14G229 and labor operations 12651D and 12651D4. If the condition persists after a test drive, refer to Workshop Manual (WSM), Section 419-03B for normal
SSM 551182026-09-01. Service bulletin. Some of the following vehicles: * 2023-2025 F-Super Duty built on or before 02-Feb-2025 * 2024-2026 Ranger/Bronco/Mustang * 2024-2025 F-150 built on or before 15-Jul-2025 * 2024-2025 Nautilus built on or before 16-Feb-2025 * 2025 Explorer/Aviator built on or before 01-Feb-2025 may exhibit all of the following symptoms: - "No Key Detected" message displayed on the instrument panel cluster (IPC). - Key fob does not work in the backup slot. - Remote keyless entry (RKE) (lock and unlock from the key fob) functionality will work to lock/unlock the vehicle. If the vehicle exhibits these symptoms, start the vehicle using both key fobs. If the no crank/no start condition with "No Key Detected" concern is present, reprogram both key fobs and retest. If the no crank/no start condition with "No Key Detected" is still present, replace the body control module (BCM). Refer to Workshop Manual (WSM), Section 419-10. For claiming, use causal part 15604 and labor operation MT55118SSM up to 1.8 hours.