# Service bulletin SA\-017\-26a

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 11033227
- Published by NHTSA: 2026\-06\-03
- Manufacturer's number: SA\-017\-26a
- Manufacturer's date: 2026\-05\-21
- NHTSA component: UNKNOWN OR OTHER
- Manufacturer's system: MyMazda App

## NHTSA's summary

This Service Alert supersedes the previously issued SA\(s\) listed below. The changes are noted in Red. SA\-017/26 03/17/26 DESCRIPTION Some customers may experience an intermittent loss of the MyMazda App remote function. REPAIR PROCEDURE Refer to TSB 16\-004/26. 1. Did the TSB repair the customer's concern? YES: The TSB resolved the concern; repair is complete. NO: Go to Step 2. 2. Disconnect the 12V battery for 10 minutes or more, then retry. Did this correct the concern? YES \- Repair is complete. NO \- Proceed with standard MGSS troubleshooting \(SA\-023/25 \- CONNECTED VEHICLE SYMPTOM TROUBLESHOOTING\).

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2026/MC-11033227-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2026/MC-11033227-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Vehicles listed

- 2026 MAZDA CX\-5

JSON: [/v1/bulletins/11033227](/v1/bulletins/11033227)

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