# Service bulletin LI82.85\-P\-080507

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 11033185
- Published by NHTSA: 2026\-06\-02
- Manufacturer's number: LI82.85\-P\-080507
- Manufacturer's date: 2026\-05\-26
- NHTSA component: ELECTRICAL SYSTEM

## NHTSA's summary

Complaint After successful commissioning of the HERMES control unit \(N112/9\) with XENTRY Diagnosis DVD 03/2026, the message "SOS \- service not activated" appears on the instrument cluster. In addition, the following two conditions are also met: • HERMES \(N112/9\) control unit: event code B15CE00 is ACTIVE and STORED \(A\+S\) • Vehicle Documentation System: For the HERMES control unit, the EID1, EID2, ICCID, IMEI, IMSI, TELNR fields in the "Identification/Serial number" column have the value "\-" Cause Still under analysis Remedy Recommission the HERMES control unit \(N112/9\) with XENTRY Diagnosis 03/2026 and add\-on 33399 installed or carry out the procedure with a newer version of XENTRY Diagnosis: XENTRY→ "N112/9 \- Control unit for telematics services \(HERMES\)" \-\> "Adaptations" \-\> "Control unit commissioning" \-\> "Commissioning of previously installed control unit"

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2026/MC-11033185-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2026/MC-11033185-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system

## Trouble codes named

B15CE

## Vehicles listed

- 2026 MERCEDES BENZ AMG GLE53 4MATIC
- 2026 MERCEDES BENZ AMG GLE53 4MATIC\+
- 2026 MERCEDES BENZ AMG GLE53 4MATIC\+ COUPE
- 2026 MERCEDES BENZ AMG GLE63 S 4MATIC
- 2026 MERCEDES BENZ AMG GLE63 S 4MATIC\+
- 2026 MERCEDES BENZ AMG GLE63 S 4MATIC\+ COUPE
- 2026 MERCEDES BENZ AMG GLS63 4MATIC
- 2026 MERCEDES BENZ AMG GLS63 4MATIC\+
- 2026 MERCEDES BENZ AMG GLS63 4MATIC\+ COUPE
- 2018 MERCEDES BENZ C 300 4MATIC
- 2002 to 2008 MERCEDES BENZ G500
- 2009 MERCEDES BENZ G550
- 2025 to 2026 MERCEDES BENZ GLE 350
- 2026 MERCEDES BENZ GLE 450E 4MATIC
- 2026 MERCEDES BENZ GLE 580 4MATIC
- 2026 MERCEDES BENZ GLS 450 4MATIC
- 2026 MERCEDES BENZ GLS 580 4MATIC
- 2007 to 2008 MERCEDES BENZ S550
- 2007 to 2009 MERCEDES BENZ S600
- 2008 to 2009 MERCEDES BENZ S63
- 2007 to 2009 MERCEDES BENZ S65
- 2019 to 2022 MERCEDES\-BENZ A 220
- 2020 to 2022 MERCEDES\-BENZ A 220 4MATIC
- 2020 to 2021 MERCEDES\-BENZ AMG A35
- 2020 MERCEDES\-BENZ AMG A35 4MATIC
- 2016 to 2024 MERCEDES\-BENZ AMG C43
- 2023 to 2026 MERCEDES\-BENZ AMG C43 4MATIC
- 2015 to 2021 MERCEDES\-BENZ AMG C63
- 2019 to 2023 MERCEDES\-BENZ AMG C63 S
- 2024 MERCEDES\-BENZ AMG C63 S E
- 2024 to 2025 MERCEDES\-BENZ AMG C63 S E 4MATIC\+
- 2026 MERCEDES\-BENZ AMG C63 S E PERFORMANCE 4MATIC\+
- 2018 MERCEDES\-BENZ AMG C63S
- 2020 to 2024 MERCEDES\-BENZ AMG CLA35
- 2020 MERCEDES\-BENZ AMG CLA35 4MATIC
- 2025 to 2026 MERCEDES\-BENZ AMG CLA35 4MATIC
- 2014 to 2023 MERCEDES\-BENZ AMG CLA45
- 2020 MERCEDES\-BENZ AMG CLA45 4MATIC
- 2025 MERCEDES\-BENZ AMG CLA45S 4MATIC
- 2026 MERCEDES\-BENZ AMG CLA45S 4MATIC\+
- 2019 to 2021 MERCEDES\-BENZ AMG CLS53
- 2017 to 2018 MERCEDES\-BENZ AMG E43
- 2019 to 2023 MERCEDES\-BENZ AMG E53
- 2023 MERCEDES\-BENZ AMG E63 S
- 2014 to 2015 MERCEDES\-BENZ AMG E63S
- 2018 to 2022 MERCEDES\-BENZ AMG E63S
- 2003 to 2004 MERCEDES\-BENZ AMG G 55
- 2013 to 2024 MERCEDES\-BENZ AMG G63
- 2016 to 2018 MERCEDES\-BENZ AMG G65
- 2024 to 2025 MERCEDES\-BENZ AMG GLA 35
- 2024 MERCEDES\-BENZ AMG GLA 35 4MATIC
- 2026 MERCEDES\-BENZ AMG GLA 35 4MATIC
- 2021 to 2023 MERCEDES\-BENZ AMG GLA35
- 2015 to 2018 MERCEDES\-BENZ AMG GLA45
- 2021 to 2023 MERCEDES\-BENZ AMG GLA45
- 2021 to 2025 MERCEDES\-BENZ AMG GLB35
- 2026 MERCEDES\-BENZ AMG GLB35 4MATIC
- 2017 to 2023 MERCEDES\-BENZ AMG GLC43
- 2018 to 2021 MERCEDES\-BENZ AMG GLC63
- 2020 to 2021 MERCEDES\-BENZ AMG GLC63 S
- 2016 to 2019 MERCEDES\-BENZ AMG GLE43
- 2021 to 2022 MERCEDES\-BENZ AMG GLE53
- 2023 to 2025 MERCEDES\-BENZ AMG GLE53 4MATIC\+
- 2025 MERCEDES\-BENZ AMG GLE53 4MATIC\+ COUPE
- 2021 to 2022 MERCEDES\-BENZ AMG GLE53 COUPE
- 2016 to 2019 MERCEDES\-BENZ AMG GLE63
- 2021 to 2022 MERCEDES\-BENZ AMG GLE63 S
- 2023 to 2024 MERCEDES\-BENZ AMG GLE63 S 4MATIC\+
- 2025 MERCEDES\-BENZ AMG GLE63 S 4MATIC\+ COUPE
- 2021 to 2022 MERCEDES\-BENZ AMG GLE63 S COUPE
- 2018 MERCEDES\-BENZ AMG GLE63S
- 2017 to 2022 MERCEDES\-BENZ AMG GLS63
- 2026 MERCEDES\-BENZ AMG GLS63
- 2023 to 2025 MERCEDES\-BENZ AMG GLS63 4MATIC\+
- 2017 to 2021 MERCEDES\-BENZ AMG GT
- 2018 to 2021 MERCEDES\-BENZ AMG GT C
- 2018 to 2020 MERCEDES\-BENZ AMG GT R
- 2018 MERCEDES\-BENZ AMG GT ROADSTER
- 2016 to 2019 MERCEDES\-BENZ AMG GT S
- 2012 to 2015 MERCEDES\-BENZ AMG ML63
- 2013 to 2021 MERCEDES\-BENZ AMG S63
- 2015 to 2016 MERCEDES\-BENZ AMG S63 4MATIC
- 2016 MERCEDES\-BENZ AMG SL63
- 2018 to 2019 MERCEDES\-BENZ AMG SL63
- 2017 to 2019 MERCEDES\-BENZ AMG SL65
- 2017 to 2020 MERCEDES\-BENZ AMG SLC43
- 2013 MERCEDES\-BENZ AMG SLK55
- 2015 MERCEDES\-BENZ AMG SLK55
- 2014 to 2017 MERCEDES\-BENZ B 250E
- 2017 to 2026 MERCEDES\-BENZ C 300
- 2021 to 2026 MERCEDES\-BENZ C 300 4MATIC
- 2018 MERCEDES\-BENZ C 350 E
- 2015 to 2016 MERCEDES\-BENZ C300
- 2016 to 2017 MERCEDES\-BENZ C350E
- 2015 MERCEDES\-BENZ C400
- 2016 to 2017 MERCEDES\-BENZ C450
- 2018 to 2026 MERCEDES\-BENZ CLA 250
- 2020 to 2026 MERCEDES\-BENZ CLA 250 4MATIC
- 2014 to 2017 MERCEDES\-BENZ CLA250
- 2016 MERCEDES\-BENZ CLS 400
- 2019 to 2023 MERCEDES\-BENZ CLS 450
- 2016 MERCEDES\-BENZ CLS 550
- 2018 MERCEDES\-BENZ CLS 550
- 2016 MERCEDES\-BENZ CLS 63S
- 2015 MERCEDES\-BENZ CLS400
- 2012 to 2015 MERCEDES\-BENZ CLS550
- 2017 MERCEDES\-BENZ CLS550
- 2012 to 2014 MERCEDES\-BENZ CLS63
- 2014 to 2015 MERCEDES\-BENZ CLS63S
- 2018 to 2019 MERCEDES\-BENZ E 300
- 2020 to 2023 MERCEDES\-BENZ E 350
- 2018 MERCEDES\-BENZ E 400
- 2018 MERCEDES\-BENZ E 400 4MATIC
- 2018 MERCEDES\-BENZ E 400 4MATIC CABRIOLET
- 2018 MERCEDES\-BENZ E 400 4MATIC COUPE
- 2018 MERCEDES\-BENZ E 400 4MATIC WAGON
- 2019 to 2023 MERCEDES\-BENZ E 450
- 2019 to 2020 MERCEDES\-BENZ E 450 4MATIC
- 2019 to 2020 MERCEDES\-BENZ E 450 4MATIC CABRIOLET
- 2019 to 2020 MERCEDES\-BENZ E 450 4MATIC COUPE
- 2019 to 2020 MERCEDES\-BENZ E 450 4MATIC WAGON
- 2014 to 2016 MERCEDES\-BENZ E250
- 2017 MERCEDES\-BENZ E300
- 2010 to 2016 MERCEDES\-BENZ E350
- 2015 to 2017 MERCEDES\-BENZ E400
- 2013 to 2015 MERCEDES\-BENZ E400 HYBRID
- 2010 to 2017 MERCEDES\-BENZ E550
- 2010 to 2015 MERCEDES\-BENZ E63
- 2023 to 2024 MERCEDES\-BENZ EQB 250
- 2023 to 2025 MERCEDES\-BENZ EQB 250\+
- 2022 to 2025 MERCEDES\-BENZ EQB 300 4MATIC
- 2022 to 2025 MERCEDES\-BENZ EQB 350 4MATIC
- 2019 to 2025 MERCEDES\-BENZ G 550
- 2025 MERCEDES\-BENZ G 580 EV
- 2010 to 2011 MERCEDES\-BENZ G550
- 2013 to 2018 MERCEDES\-BENZ G550
- 2013 to 2017 MERCEDES\-BENZ G63
- 2013 to 2016 MERCEDES\-BENZ GL350
- 2013 to 2017 MERCEDES\-BENZ GL450
- 2013 to 2017 MERCEDES\-BENZ GL550
- 2013 to 2016 MERCEDES\-BENZ GL63
- 2015 to 2026 MERCEDES\-BENZ GLA 250
- 2021 to 2026 MERCEDES\-BENZ GLA 250 4MATIC
- 2020 to 2026 MERCEDES\-BENZ GLB 250
- 2020 to 2026 MERCEDES\-BENZ GLB 250 4MATIC
- 2018 to 2023 MERCEDES\-BENZ GLC 300
- 2023 MERCEDES\-BENZ GLC 300 4MATIC
- 2018 MERCEDES\-BENZ GLC 350 E
- 2020 MERCEDES\-BENZ GLC 350 E
- 2016 to 2017 MERCEDES\-BENZ GLC300
- 2019 MERCEDES\-BENZ GLC350E
- 2018 MERCEDES\-BENZ GLE 350
- 2020 to 2024 MERCEDES\-BENZ GLE 350
- 2021 to 2022 MERCEDES\-BENZ GLE 350 4MATIC
- 2024 to 2026 MERCEDES\-BENZ GLE 350 4MATIC
- 2021 to 2022 MERCEDES\-BENZ GLE 350 4MATIC COUPE
- 2018 to 2019 MERCEDES\-BENZ GLE 400
- 2020 to 2024 MERCEDES\-BENZ GLE 450
- 2021 to 2022 MERCEDES\-BENZ GLE 450 4MATIC
- 2025 to 2026 MERCEDES\-BENZ GLE 450 4MATIC
- 2021 to 2022 MERCEDES\-BENZ GLE 450 4MATIC COUPE
- 2025 MERCEDES\-BENZ GLE 450 4MATIC COUPE
- 2024 to 2025 MERCEDES\-BENZ GLE 450E 4MATIC
- 2018 MERCEDES\-BENZ GLE 550 E
- 2020 to 2021 MERCEDES\-BENZ GLE 580
- 2021 to 2025 MERCEDES\-BENZ GLE 580 4MATIC
- 2021 to 2022 MERCEDES\-BENZ GLE 580 4MATIC COUPE
- 2016 to 2017 MERCEDES\-BENZ GLE350
- 2016 MERCEDES\-BENZ GLE350D
- 2016 to 2017 MERCEDES\-BENZ GLE400
- 2016 to 2017 MERCEDES\-BENZ GLE450
- 2016 to 2017 MERCEDES\-BENZ GLE550E
- 2016 to 2017 MERCEDES\-BENZ GLE63S
- 2018 to 2020 MERCEDES\-BENZ GLS 450
- 2022 to 2025 MERCEDES\-BENZ GLS 450 4MATIC
- 2018 to 2019 MERCEDES\-BENZ GLS 550
- 2020 MERCEDES\-BENZ GLS 580 4MATIC
- 2022 to 2025 MERCEDES\-BENZ GLS 580 4MATIC
- 2023 MERCEDES\-BENZ GLS 600
- 2016 to 2017 MERCEDES\-BENZ GLS450
- 2021 MERCEDES\-BENZ GLS450
- 2017 MERCEDES\-BENZ GLS550
- 2021 MERCEDES\-BENZ GLS580
- 2015 MERCEDES\-BENZ ML250
- 2011 to 2015 MERCEDES\-BENZ ML350
- 2015 MERCEDES\-BENZ ML400
- 2012 to 2014 MERCEDES\-BENZ ML550
- 2018 to 2020 MERCEDES\-BENZ S 450
- 2018 to 2020 MERCEDES\-BENZ S 450 4MATIC
- 2021 MERCEDES\-BENZ S 560
- 2018 to 2020 MERCEDES\-BENZ S 560 4MATIC
- 2018 to 2020 MERCEDES\-BENZ S 560 4MATIC COUPE
- 2019 to 2020 MERCEDES\-BENZ S 560 E
- 2012 to 2013 MERCEDES\-BENZ S350
- 2010 to 2013 MERCEDES\-BENZ S400
- 2010 to 2017 MERCEDES\-BENZ S550
- 2016 to 2017 MERCEDES\-BENZ S550 4MATIC
- 2016 MERCEDES\-BENZ S550 HYBRID
- 2015 MERCEDES\-BENZ S550E
- 2017 MERCEDES\-BENZ S550E

JSON: [/v1/bulletins/11033185](/v1/bulletins/11033185)

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