Service bulletin LI82.85-P-080507
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 11033185 |
| Published by NHTSA | 2026-06-02 |
| Manufacturer's number | LI82.85-P-080507 |
| Manufacturer's date | 2026-05-26 |
| NHTSA component | ELECTRICAL SYSTEM |
NHTSA's summary
Complaint After successful commissioning of the HERMES control unit (N112/9) with XENTRY Diagnosis DVD 03/2026, the message "SOS - service not activated" appears on the instrument cluster. In addition, the following two conditions are also met: • HERMES (N112/9) control unit: event code B15CE00 is ACTIVE and STORED (A+S) • Vehicle Documentation System: For the HERMES control unit, the EID1, EID2, ICCID, IMEI, IMSI, TELNR fields in the "Identification/Serial number" column have the value "-" Cause Still under analysis Remedy Recommission the HERMES control unit (N112/9) with XENTRY Diagnosis 03/2026 and add-on 33399 installed or carry out the procedure with a newer version of XENTRY Diagnosis: XENTRY→ "N112/9 - Control unit for telematics services (HERMES)" -> "Adaptations" -> "Control unit commissioning" -> "Commissioning of previously installed control unit"
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Electrical system
Trouble codes named
B15CE
| MERCEDES BENZ AMG GLE53 4MATIC | 2026 |
|---|---|
| MERCEDES BENZ AMG GLE53 4MATIC+ | 2026 |
| MERCEDES BENZ AMG GLE53 4MATIC+ COUPE | 2026 |
| MERCEDES BENZ AMG GLE63 S 4MATIC | 2026 |
| MERCEDES BENZ AMG GLE63 S 4MATIC+ | 2026 |
| MERCEDES BENZ AMG GLE63 S 4MATIC+ COUPE | 2026 |
| MERCEDES BENZ AMG GLS63 4MATIC | 2026 |
| MERCEDES BENZ AMG GLS63 4MATIC+ | 2026 |
| MERCEDES BENZ AMG GLS63 4MATIC+ COUPE | 2026 |
| MERCEDES BENZ C 300 4MATIC | 2018 |
| MERCEDES BENZ G500 | 2002 to 2008 |
| MERCEDES BENZ G550 | 2009 |
| MERCEDES BENZ GLE 350 | 2025 to 2026 |
| MERCEDES BENZ GLE 450E 4MATIC | 2026 |
| MERCEDES BENZ GLE 580 4MATIC | 2026 |
| MERCEDES BENZ GLS 450 4MATIC | 2026 |
| MERCEDES BENZ GLS 580 4MATIC | 2026 |
| MERCEDES BENZ S550 | 2007 to 2008 |
| MERCEDES BENZ S600 | 2007 to 2009 |
| MERCEDES BENZ S63 | 2008 to 2009 |
| MERCEDES BENZ S65 | 2007 to 2009 |
| MERCEDES-BENZ A 220 | 2019 to 2022 |
| MERCEDES-BENZ A 220 4MATIC | 2020 to 2022 |
| MERCEDES-BENZ AMG A35 | 2020 to 2021 |
| MERCEDES-BENZ AMG A35 4MATIC | 2020 |
| MERCEDES-BENZ AMG C43 | 2016 to 2024 |
| MERCEDES-BENZ AMG C43 4MATIC | 2023 to 2026 |
| MERCEDES-BENZ AMG C63 | 2015 to 2021 |
| MERCEDES-BENZ AMG C63 S | 2019 to 2023 |
| MERCEDES-BENZ AMG C63 S E | 2024 |
| MERCEDES-BENZ AMG C63 S E 4MATIC+ | 2024 to 2025 |
| MERCEDES-BENZ AMG C63 S E PERFORMANCE 4MATIC+ | 2026 |
| MERCEDES-BENZ AMG C63S | 2018 |
| MERCEDES-BENZ AMG CLA35 | 2020 to 2024 |
| MERCEDES-BENZ AMG CLA35 4MATIC | 2020 |
| MERCEDES-BENZ AMG CLA35 4MATIC | 2025 to 2026 |
| MERCEDES-BENZ AMG CLA45 | 2014 to 2023 |
| MERCEDES-BENZ AMG CLA45 4MATIC | 2020 |
| MERCEDES-BENZ AMG CLA45S 4MATIC | 2025 |
| MERCEDES-BENZ AMG CLA45S 4MATIC+ | 2026 |
| MERCEDES-BENZ AMG CLS53 | 2019 to 2021 |
| MERCEDES-BENZ AMG E43 | 2017 to 2018 |
| MERCEDES-BENZ AMG E53 | 2019 to 2023 |
| MERCEDES-BENZ AMG E63 S | 2023 |
| MERCEDES-BENZ AMG E63S | 2014 to 2015 |
| MERCEDES-BENZ AMG E63S | 2018 to 2022 |
| MERCEDES-BENZ AMG G 55 | 2003 to 2004 |
| MERCEDES-BENZ AMG G63 | 2013 to 2024 |
| MERCEDES-BENZ AMG G65 | 2016 to 2018 |
| MERCEDES-BENZ AMG GLA 35 | 2024 to 2025 |
| MERCEDES-BENZ AMG GLA 35 4MATIC | 2024 |
| MERCEDES-BENZ AMG GLA 35 4MATIC | 2026 |
| MERCEDES-BENZ AMG GLA35 | 2021 to 2023 |
| MERCEDES-BENZ AMG GLA45 | 2015 to 2018 |
| MERCEDES-BENZ AMG GLA45 | 2021 to 2023 |
| MERCEDES-BENZ AMG GLB35 | 2021 to 2025 |
| MERCEDES-BENZ AMG GLB35 4MATIC | 2026 |
| MERCEDES-BENZ AMG GLC43 | 2017 to 2023 |
| MERCEDES-BENZ AMG GLC63 | 2018 to 2021 |
| MERCEDES-BENZ AMG GLC63 S | 2020 to 2021 |
| MERCEDES-BENZ AMG GLE43 | 2016 to 2019 |
| MERCEDES-BENZ AMG GLE53 | 2021 to 2022 |
| MERCEDES-BENZ AMG GLE53 4MATIC+ | 2023 to 2025 |
| MERCEDES-BENZ AMG GLE53 4MATIC+ COUPE | 2025 |
| MERCEDES-BENZ AMG GLE53 COUPE | 2021 to 2022 |
| MERCEDES-BENZ AMG GLE63 | 2016 to 2019 |
| MERCEDES-BENZ AMG GLE63 S | 2021 to 2022 |
| MERCEDES-BENZ AMG GLE63 S 4MATIC+ | 2023 to 2024 |
| MERCEDES-BENZ AMG GLE63 S 4MATIC+ COUPE | 2025 |
| MERCEDES-BENZ AMG GLE63 S COUPE | 2021 to 2022 |
| MERCEDES-BENZ AMG GLE63S | 2018 |
| MERCEDES-BENZ AMG GLS63 | 2017 to 2022 |
| MERCEDES-BENZ AMG GLS63 | 2026 |
| MERCEDES-BENZ AMG GLS63 4MATIC+ | 2023 to 2025 |
| MERCEDES-BENZ AMG GT | 2017, 2018, 2019, 2020, 2021 |
| MERCEDES-BENZ AMG GT C | 2018, 2019, 2020, 2021 (the catalog's model; the bulletin names a series or trim of it) |
| MERCEDES-BENZ AMG GT R | 2018, 2019, 2020 (the catalog's model; the bulletin names a series or trim of it) |
| MERCEDES-BENZ AMG GT ROADSTER | 2018 (the catalog's model; the bulletin names a series or trim of it) |
| MERCEDES-BENZ AMG GT S | 2016, 2017, 2018, 2019 (the catalog's model; the bulletin names a series or trim of it) |
| MERCEDES-BENZ AMG ML63 | 2012 to 2015 |
| MERCEDES-BENZ AMG S63 | 2013 to 2021 |
| MERCEDES-BENZ AMG S63 4MATIC | 2015 to 2016 |
| MERCEDES-BENZ AMG SL63 | 2016 |
| MERCEDES-BENZ AMG SL63 | 2018 to 2019 |
| MERCEDES-BENZ AMG SL65 | 2017 to 2019 |
| MERCEDES-BENZ AMG SLC43 | 2017 to 2020 |
| MERCEDES-BENZ AMG SLK55 | 2013 |
| MERCEDES-BENZ AMG SLK55 | 2015 |
| MERCEDES-BENZ B 250E | 2014 to 2017 |
| MERCEDES-BENZ C 300 | 2017 to 2026 |
| MERCEDES-BENZ C 300 4MATIC | 2021 to 2026 |
| MERCEDES-BENZ C 350 E | 2018 |
| MERCEDES-BENZ C300 | 2015 to 2016 |
| MERCEDES-BENZ C350E | 2016 to 2017 |
| MERCEDES-BENZ C400 | 2015 |
| MERCEDES-BENZ C450 | 2016 to 2017 |
| MERCEDES-BENZ CLA 250 | 2018 to 2026 |
| MERCEDES-BENZ CLA 250 4MATIC | 2020 to 2026 |
| MERCEDES-BENZ CLA250 | 2014 to 2017 |
| MERCEDES-BENZ CLS 400 | 2016 |
| MERCEDES-BENZ CLS 450 | 2019 to 2023 |
| MERCEDES-BENZ CLS 550 | 2016 |
| MERCEDES-BENZ CLS 550 | 2018 |
| MERCEDES-BENZ CLS 63S | 2016 |
| MERCEDES-BENZ CLS400 | 2015 |
| MERCEDES-BENZ CLS550 | 2012 to 2015 |
| MERCEDES-BENZ CLS550 | 2017 |
| MERCEDES-BENZ CLS63 | 2012 to 2014 |
| MERCEDES-BENZ CLS63S | 2014 to 2015 |
| MERCEDES-BENZ E 300 | 2018 to 2019 |
| MERCEDES-BENZ E 350 | 2020 to 2023 |
| MERCEDES-BENZ E 400 | 2018 |
| MERCEDES-BENZ E 400 4MATIC | 2018 |
| MERCEDES-BENZ E 400 4MATIC CABRIOLET | 2018 |
| MERCEDES-BENZ E 400 4MATIC COUPE | 2018 |
| MERCEDES-BENZ E 400 4MATIC WAGON | 2018 |
| MERCEDES-BENZ E 450 | 2019 to 2023 |
| MERCEDES-BENZ E 450 4MATIC | 2019 to 2020 |
| MERCEDES-BENZ E 450 4MATIC CABRIOLET | 2019 to 2020 |
| MERCEDES-BENZ E 450 4MATIC COUPE | 2019 to 2020 |
| MERCEDES-BENZ E 450 4MATIC WAGON | 2019 to 2020 |
| MERCEDES-BENZ E250 | 2014 to 2016 |
| MERCEDES-BENZ E300 | 2017 |
| MERCEDES-BENZ E350 | 2010 to 2016 |
| MERCEDES-BENZ E400 | 2015 to 2017 |
| MERCEDES-BENZ E400 HYBRID | 2013 to 2015 |
| MERCEDES-BENZ E550 | 2010 to 2017 |
| MERCEDES-BENZ E63 | 2010 to 2015 |
| MERCEDES-BENZ EQB 250 | 2023 to 2024 |
| MERCEDES-BENZ EQB 250+ | 2023 to 2025 |
| MERCEDES-BENZ EQB 300 4MATIC | 2022 to 2025 |
| MERCEDES-BENZ EQB 350 4MATIC | 2022 to 2025 |
| MERCEDES-BENZ G 550 | 2019 to 2025 |
| MERCEDES-BENZ G 580 EV | 2025 |
| MERCEDES-BENZ G550 | 2010 to 2011 |
| MERCEDES-BENZ G550 | 2013 to 2018 |
| MERCEDES-BENZ G63 | 2013 to 2017 |
| MERCEDES-BENZ GL350 | 2013 to 2016 |
| MERCEDES-BENZ GL450 | 2013 to 2017 |
| MERCEDES-BENZ GL550 | 2013 to 2017 |
| MERCEDES-BENZ GL63 | 2013 to 2016 |
| MERCEDES-BENZ GLA 250 | 2015 to 2026 |
| MERCEDES-BENZ GLA 250 4MATIC | 2021 to 2026 |
| MERCEDES-BENZ GLB 250 | 2020 to 2026 |
| MERCEDES-BENZ GLB 250 4MATIC | 2020 to 2026 |
| MERCEDES-BENZ GLC 300 | 2018 to 2023 |
| MERCEDES-BENZ GLC 300 4MATIC | 2023 |
| MERCEDES-BENZ GLC 350 E | 2018 |
| MERCEDES-BENZ GLC 350 E | 2020 |
| MERCEDES-BENZ GLC300 | 2016 to 2017 |
| MERCEDES-BENZ GLC350E | 2019 |
| MERCEDES-BENZ GLE 350 | 2018 |
| MERCEDES-BENZ GLE 350 | 2020 to 2024 |
| MERCEDES-BENZ GLE 350 4MATIC | 2021 to 2022 |
| MERCEDES-BENZ GLE 350 4MATIC | 2024 to 2026 |
| MERCEDES-BENZ GLE 350 4MATIC COUPE | 2021 to 2022 |
| MERCEDES-BENZ GLE 400 | 2018 to 2019 |
| MERCEDES-BENZ GLE 450 | 2020 to 2024 |
| MERCEDES-BENZ GLE 450 4MATIC | 2021 to 2022 |
| MERCEDES-BENZ GLE 450 4MATIC | 2025 to 2026 |
| MERCEDES-BENZ GLE 450 4MATIC COUPE | 2021 to 2022 |
| MERCEDES-BENZ GLE 450 4MATIC COUPE | 2025 |
| MERCEDES-BENZ GLE 450E 4MATIC | 2024 to 2025 |
| MERCEDES-BENZ GLE 550 E | 2018 |
| MERCEDES-BENZ GLE 580 | 2020 to 2021 |
| MERCEDES-BENZ GLE 580 4MATIC | 2021 to 2025 |
| MERCEDES-BENZ GLE 580 4MATIC COUPE | 2021 to 2022 |
| MERCEDES-BENZ GLE350 | 2016 to 2017 |
| MERCEDES-BENZ GLE350D | 2016 |
| MERCEDES-BENZ GLE400 | 2016 to 2017 |
| MERCEDES-BENZ GLE450 | 2016 to 2017 |
| MERCEDES-BENZ GLE550E | 2016 to 2017 |
| MERCEDES-BENZ GLE63S | 2016 to 2017 |
| MERCEDES-BENZ GLS 450 | 2018 to 2020 |
| MERCEDES-BENZ GLS 450 4MATIC | 2022 to 2025 |
| MERCEDES-BENZ GLS 550 | 2018 to 2019 |
| MERCEDES-BENZ GLS 580 4MATIC | 2020 |
| MERCEDES-BENZ GLS 580 4MATIC | 2022 to 2025 |
| MERCEDES-BENZ GLS 600 | 2023 |
| MERCEDES-BENZ GLS450 | 2016 to 2017 |
| MERCEDES-BENZ GLS450 | 2021 |
| MERCEDES-BENZ GLS550 | 2017 |
| MERCEDES-BENZ GLS580 | 2021 |
| MERCEDES-BENZ ML250 | 2015 |
| MERCEDES-BENZ ML350 | 2011 to 2015 |
| MERCEDES-BENZ ML400 | 2015 |
| MERCEDES-BENZ ML550 | 2012 to 2014 |
| MERCEDES-BENZ S 450 | 2018 to 2020 |
| MERCEDES-BENZ S 450 4MATIC | 2018 to 2020 |
| MERCEDES-BENZ S 560 | 2021 |
| MERCEDES-BENZ S 560 4MATIC | 2018 to 2020 |
| MERCEDES-BENZ S 560 4MATIC COUPE | 2018 to 2020 |
| MERCEDES-BENZ S 560 E | 2019 to 2020 |
| MERCEDES-BENZ S350 | 2012 to 2013 |
| MERCEDES-BENZ S400 | 2010 to 2013 |
| MERCEDES-BENZ S550 | 2010 to 2017 |
| MERCEDES-BENZ S550 4MATIC | 2016 to 2017 |
| MERCEDES-BENZ S550 HYBRID | 2016 |
| MERCEDES-BENZ S550E | 2015 |
| MERCEDES-BENZ S550E | 2017 |
And 32 more lines, in the JSON.
Listing a model year does not mean every vehicle of it is concerned: the document says which.