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Service bulletin SB-25-31-005

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11033170
Published by NHTSA2026-06-02
Manufacturer's numberSB-25-31-005
Manufacturer's date2026-05-08
Campaign id or software versionSB-25-31-005
NHTSA componentSUSPENSION

NHTSA's summary

Some Model Y vehicles may emit rattling or knocking noises when driving over bumps or rough road. The condition can be improved by replacing the front upper control arm mounts, replacing the front damper assemblies (Model Y Premium and Performance only), and removing the wiper bracket pencil braces. Inspect the vehicle for symptoms related to the condition. If symptoms are present, replace the front upper control arm mounts with updated parts, replace the front damper assemblies with updated parts (Model Y Premium and Performance only), and remove the wiper bracket pencil braces.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Suspension

Vehicles listed
TESLA MODEL Y2025, 2026

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
26V5580002026-08-31. SUSPENSION:FRONT; SUSPENSION:CRITICAL FASTENERS

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SB-26-31-0032026-06-02. Service bulletin. Certain Model Y vehicles may emit rattling or knocking noises when driving over bumps or rough road. The condition can be improved by replacing the front upper control arm mounts, replacing the front damper assemblies, and removing the wiper bracket pencil braces. This document is for vehicles that have already had the front upper control mounts replaced and the wiper bracket pencil braces removed. Replace the front damper assemblies with updated parts.
SB-25-31-0042025-07-04. Service bulletin. A firmware diagnosis feature is being introduced on Model 3 and Model Y vehicles that monitors wheel alignment over time. This feature detects changes in wheel alignment that may be related to incorrect tire pressures, degraded ball joints, bushings or damaged suspension links. If the feature determines that an inspection at a Tesla Service Center is required, a customer-facing alert will appear on the touchscreen.