# Service bulletin 37797.1.0

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 11032607
- Published by NHTSA: 2026\-05\-13
- Manufacturer's number: 37797.1.0
- Manufacturer's date: 2026\-04\-24
- NHTSA component: UNKNOWN OR OTHER

## NHTSA's summary

This is a TJ \- text only, no attachments \- f the customer complains about a significant HV battery SoC drop after parking, please follow the advice under "service". Work is ongoing for a software fix and is planned for release in quarter 2 2026 for vehicles with structure week before 2023w46, and in quarter 4 2026 for vehicles with structure week 2023w46 and later.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2026/MC-11032607-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2026/MC-11032607-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Vehicles listed

- 2021 to 2025 POLESTAR POLESTAR 2

JSON: [/v1/bulletins/11032607](/v1/bulletins/11032607)

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