# Service bulletin TSB\_ELE417

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 11031906
- Published by NHTSA: 2026\-05\-01
- Manufacturer's number: TSB\_ELE417
- Manufacturer's date: 2026\-04\-14
- NHTSA component: ELECTRICAL SYSTEM
- Manufacturer's system: ELE

## NHTSA's summary

TECHNICAL SERVICE BULLETIN: INFOTAINMENT SOFTWARE UPDATE PROCEDURE \- This bulletin provides information on the process for downloading infotainment software updates and preparing USB for installation on applicable Kia vehicles. The software downloads and USB preparation process is similar across all supported platforms; however, in‑vehicle installation procedures vary by head unit type.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2026/MC-11031906-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2026/MC-11031906-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system

## Vehicles listed

- 2022 to 2026 KIA CARNIVAL
- 2025 to 2026 KIA CARNIVAL HYBRID
- 2022 to 2026 KIA EV6
- 2024 to 2026 KIA EV9
- 2022 to 2024 KIA FORTE
- 2025 to 2026 KIA K4
- 2021 to 2026 KIA K5
- 2020 to 2022 KIA NIRO
- 2019 to 2022 KIA NIRO EV
- 2019 to 2022 KIA NIRO PHEV
- 2021 to 2026 KIA SORENTO
- 2021 to 2026 KIA SORENTO HYBRID
- 2021 to 2026 KIA SORENTO PHEV
- 2023 to 2026 KIA SPORTAGE
- 2023 to 2026 KIA SPORTAGE HYBRID
- 2023 to 2026 KIA SPORTAGE PHEV
- 2018 to 2023 KIA STINGER
- 2027 KIA TELLURIDE
- 2027 KIA TELLURIDE HYBRID

## Recalls for the same vehicles and component

- [26V431000](/recalls/nhtsa/26V431000.md), 2026-07-02: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- [26V046000](/recalls/nhtsa/26V046000.md), 2026-01-26: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- [25V874000](/recalls/nhtsa/25V874000.md), 2025-12-17: TRAILER HITCHES; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- [25V649000](/recalls/nhtsa/25V649000.md), 2025-09-25: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR; ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
- [25V115000](/recalls/nhtsa/25V115000.md), 2025-02-24: ELECTRICAL SYSTEM:PROPULSION SYSTEM; POWER TRAIN:DRIVELINE:DRIVESHAFT
- [25V006000](/recalls/nhtsa/25V006000.md), 2025-01-13: ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE; EXTERIOR LIGHTING:TAIL LIGHTS; EXTERIOR LIGHTING:HEADLIGHTS
- [24V867000](/recalls/nhtsa/24V867000.md), 2024-11-18: ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:MODULE:SOFTWARE; ELECTRICAL SYSTEM:12V/24V/48V BATTERY
- [24V757000](/recalls/nhtsa/24V757000.md), 2024-10-10: ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- [24V358000](/recalls/nhtsa/24V358000.md), 2024-05-21: ELECTRICAL SYSTEM:PROPULSION SYSTEM:SHOCK PROTECTION
- [24V287000](/recalls/nhtsa/24V287000.md), 2024-04-23: ELECTRICAL SYSTEM:WIRING

## Other bulletins for the same vehicles and component

- [OTA\_SA652\_653\_658\_NOTES](/bulletins/11037740.md), 2026-10-02, Over\-the\-air update: ELECTRICAL SYSTEM. RELEASE NOTES: OVER\-THE\-AIR: SERVICE ACTION SOFTWARE UPDATE FOR RCM, UWB AND SBCM \(SA652/SA653/SA658\) \- This Over\-the\-Air \(OTA\) software update the Roof Control Module \(RCM\), Ultra\-Wideband \(UWB\) and Side Body Control Module \(SBCM\) logic of certain 2027 Telluride vehicles. This update is designed to improve the controller type determination logic to remedy the sunroof operation anomaly, the connection and controller logic between Digital Key and Ultra\-Wideband\-supported smartphone devices has been improved to reduce 12V battery consumption and the Side Body Control Module \(SBCM\) to reduce noise that may occur during the folding and unfolding of the outside mirrors.
- [WTY046\_REIMB](/bulletins/11037623.md), 2026-10-01, Warranty extension: VISIBILITY/WIPER; ELECTRICAL SYSTEM. WARRANTY EXTENSION CAMPAIGN: REIMBURSEMENT FORM \(WTY046\) \- This document is a Reimbursement Request form that was mailed with the customer letter advising them to submit the form if they had paid for repairs for this same matter prior to the Warranty Extension Campaign program launch.
- [WTY046\_QA](/bulletins/11037620.md), 2026-09-30, Warranty extension: VISIBILITY/WIPER; ELECTRICAL SYSTEM. WARRANTY EXTENSION CAMPAIGN: QUESTION AND ANSWER \(WTY046\) \- This document is the Question and Answer Guide containing the most frequently asked questions regarding the Warranty Extension Campaign WTY046.
- [WTY046\_OWNR](/bulletins/11037619.md), 2026-09-30, Warranty extension: VISIBILITY/WIPER; ELECTRICAL SYSTEM. WARRANTY EXTENSION CAMPAIGN: OWNER NOTIFICATION \(WTY046\) \- This document is the owner notification advising that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for repairs related to the Heating, Ventilation, and Air Conditioning \(HVAC\) blower motor in certain 2022 MY Stinger vehicles from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service.
- [WTY046\_DPSM](/bulletins/11037618.md), 2026-09-30, Warranty extension: ELECTRICAL SYSTEM; VISIBILITY/WIPER. WARRANTY EXTENSION CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO \(WTY046\) \- This document is the announcement to the dealer Parts and Service managers advising that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for repairs related to the Heating, Ventilation, and Air Conditioning \(HVAC\) blower motor in certain 2022 MY Stinger vehicles, manufactured from January 6, 2021 through December 24,2021, from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service.
- [WTY046\_DP](/bulletins/11037617.md), 2026-09-30, Warranty extension: VISIBILITY/WIPER; ELECTRICAL SYSTEM. WARRANTY EXTENSION CAMPAIGN: DEALER PRINCIPAL MEMO \(WTY046\) \- This document is the announcement to the dealer principals advising that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for repairs related to the Heating, Ventilation, and Air Conditioning \(HVAC\) blower motor in certain 2022 MY Stinger vehicles, manufactured from January 6, 2021 through December 24, 2021, from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service.
- [TSB\_BOD359](/bulletins/11037609.md), 2026-09-30, Service bulletin: ELECTRICAL SYSTEM. TECHNICAL SERVICE BULLETIN: SERVICE ACTION: FRONT VIEW CAMERA REPLACEMENT \(SA656\) \- This bulletin provides information to replace the front view camera on certain 2026MY Sorento Hybrid \(MQ4 HEV\) and Sorento Plug\-In Hybrid \(MQ4 PHEV\) vehicles produced from January 09, 2026 through January 15, 2026. The affected vehicles may exhibit various warning lights illuminated on the instrument cluster accompanied by DTC\(s\) C160449 and/or C160649 due to unstable voltage input from the front view camera. If the DTC\(s\) listed are stored, certain camera\-related ADAS functions may become inoperative, accompanied by associated warning lights/messages.
- [SC370\_REIMB](/bulletins/11037605.md), 2026-09-30, Service campaign: ELECTRICAL SYSTEM; VISIBILITY/WIPER. VOLUNTARY SERVICE CAMPAIGN: REIMBURSEMENT FORM \(SC370\) \- This document is a Reimbursement Request form that was mailed with the customer letter advising them to submit the form if they had paid for repairs for this same matter prior to the Voluntary Service Campaign program launch.
- [SC370\_QA](/bulletins/11037604.md), 2026-09-30, Service campaign: VISIBILITY/WIPER; ELECTRICAL SYSTEM. VOLUNTARY SERVICE CAMPAIGN: QUESTION AND ANSWER \(SC370\) \- This document is the Question and Answer Guide containing the most frequently asked questions regarding the Voluntary Service Campaign SC370.
- [SC370\_OWNR](/bulletins/11037603.md), 2026-09-30, Service campaign: VISIBILITY/WIPER; ELECTRICAL SYSTEM. VOLUNTARY SERVICE CAMPAIGN: OWNER NOTIFICATION \(SC370\) \- This document is the owner notification advising that Kia is conducting a Voluntary Service Campaign to relocate and install an improved blower motor 50\-ampere fuse, with an increased terminal width, within the front wiring harness fuse box assembly in certain 2022 MY Stinger vehicles that were originally sold in or are currently registered in one of the 7 high\-heat states \(AZ, FL, HI, LA, MS, NV, and TX\) to improve blower motor performance.

JSON: [/v1/bulletins/11031906](/v1/bulletins/11031906)

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