# Service bulletin S2623000028

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 11031687
- Published by NHTSA: 2026\-04\-29
- Manufacturer's number: S2623000028
- Manufacturer's date: 2026\-04\-22
- NHTSA component: ELECTRICAL SYSTEM; STRUCTURE:BODY

## NHTSA's summary

Manual Liftgate / Hatch Ajar Message On Instrument Cluster.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2026/MC-11031687-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2026/MC-11031687-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Body and frame, Electrical system

## Vehicles listed

- 2024 to 2026 DODGE CHARGER
- 2024 to 2026 JEEP GRAND CHEROKEE
- 2024 to 2026 JEEP GRAND CHEROKEE 4XE
- 2024 to 2026 JEEP GRAND CHEROKEE L
- 2024 to 2026 JEEP WAGONEER S

## Recalls for the same vehicles and component

- [26V262000](/recalls/nhtsa/26V262000.md), 2026-04-23: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- [2026112](/recalls/tc/2026112.md), 2026-03-12: Structure
- [26V141000](/recalls/nhtsa/26V141000.md), 2026-03-12: STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
- [2026043](/recalls/tc/2026043.md), 2026-02-02: Electrical
- [26V059000](/recalls/nhtsa/26V059000.md), 2026-02-02: ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL; EXTERIOR LIGHTING:TURN SIGNAL; EXTERIOR LIGHTING:BRAKE LIGHTS
- [25V741000](/recalls/nhtsa/25V741000.md), 2025-10-30: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- [25V576000](/recalls/nhtsa/25V576000.md), 2025-09-04: ELECTRICAL SYSTEM:PROPULSION SYSTEM
- [25V575000](/recalls/nhtsa/25V575000.md), 2025-09-04: STRUCTURE:BODY
- [2024754](/recalls/tc/2024754.md), 2024-12-12: Structure
- [24V926000](/recalls/nhtsa/24V926000.md), 2024-12-12: STRUCTURE:FRAME AND MEMBERS; FUEL SYSTEM, GASOLINE; ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY

## Other bulletins for the same vehicles and component

- [S2608000038](/bulletins/11038557.md), 2026-10-16, Service bulletin: ELECTRICAL SYSTEM. High Voltage Battery Has Lower SOC After Overnight Sleep Cycle
- [08\-374\-26](/bulletins/11038532.md), 2026-10-16, Service bulletin: ELECTRICAL SYSTEM. R1H U43.17 Software Update \- FOTA Customers may experience the following: SYMPTOM: ● CarPlay® application crash. ● Intermittent CarPlay® connection or extended connection time. ● Apple CarPlay® radio lagging, freezing or display glitches. ● Audio intermittently cuts out. ● Radio display blank. ● Intermittent Android Auto® / CarPlay® reconnection concern. ● Abnormal radio screen display when adjusting audio volume using the steering wheel controls after extended Bluetooth audio playback from an Android device. ● Unable to add or pair a device to the Head Unit \(HU\) while the vehicle is in motion. ● Bluetooth\-enabled devices cannot be discovered when attempting to pair a phone, even when the device is inside the vehicle. ● Turn Signal Activated Blind Spot View activates slower when the left turn signal is used compared to the right turn signal. ● Android Auto® launches automatically with a blank screen. ● Radio display goes blank while audio continues to play, and radio functions become inoperative. ● Vehicle Settings page becomes unresponsive or frozen. ● Android Auto® fails to connect. ● FamCAM softkey requires multiple presses before launching. ● Radio resets or reboots while driving. ● Flashing odometer. ● Selectable Tire Fill Assist application displays an illegible "Save as Preset" softkey. ● Surround View Camera \(SVC\) guidelines remain displayed after the guidelines setting has been turned OFF through the radio. In addition, the following software enhancement is included: ● Improved Wi\-Fi connectivity performance.
- [S2608000038](/bulletins/11038520.md), 2026-10-16, Service bulletin: ELECTRICAL SYSTEM. High Voltage Battery Has Lower SOC After Overnight Sleep Cycle
- [08\-374\-26](/bulletins/11038495.md), 2026-10-16, Service bulletin: ELECTRICAL SYSTEM. R1H U43.17 Software Update \- FOTA Customers may experience the following: SYMPTOM: ● CarPlay® application crash. ● Intermittent CarPlay® connection or extended connection time. ● Apple CarPlay® radio lagging, freezing or display glitches. ● Audio intermittently cuts out. ● Radio display blank. ● Intermittent Android Auto® / CarPlay® reconnection concern. ● Abnormal radio screen display when adjusting audio volume using the steering wheel controls after extended Bluetooth audio playback from an Android device. ● Unable to add or pair a device to the Head Unit \(HU\) while the vehicle is in motion. ● Bluetooth\-enabled devices cannot be discovered when attempting to pair a phone, even when the device is inside the vehicle. ● Turn Signal Activated Blind Spot View activates slower when the left turn signal is used compared to the right turn signal. ● Android Auto® launches automatically with a blank screen. ● Radio display goes blank while audio continues to play, and radio functions become inoperative. ● Vehicle Settings page becomes unresponsive or frozen. ● Android Auto® fails to connect. ● FamCAM softkey requires multiple presses before launching. ● Radio resets or reboots while driving. ● Flashing odometer. ● Selectable Tire Fill Assist application displays an illegible "Save as Preset" softkey. ● Surround View Camera \(SVC\) guidelines remain displayed after the guidelines setting has been turned OFF through the radio. In addition, the following software enhancement is included: ● Improved Wi\-Fi connectivity performance.
- [S2623000056](/bulletins/11038332.md), 2026-10-07, Service bulletin: ELECTRICAL SYSTEM. The Door Latch Module Has Active Faults With No Warning Indicators In Cluster
- [114937](/bulletins/11038327.md), 2026-10-07, Warranty extension: STRUCTURE:BODY. Warranty Newsletter – Volume 12, Issue 7
- [114946](/bulletins/11038325.md), 2026-10-07, Warranty extension: STRUCTURE:BODY. FCA Caribbean Warranty Newsletter – Volume 12, Issue 7
- [9100926](/bulletins/11038319.md), 2026-10-07, Service bulletin: ELECTRICAL SYSTEM. WIRELESS CHARGER Welcome GREEN LED not turning ON after multiple IGN ON/OFF without sleep cycle and no phone on the charging pads. Part numbers affected: 68630089AA 68630088AB 68649038AA Welcome Green LED turns on for 1 second after multiple IGN ON/OFF without sleep cycle and no phone on the charging pad. Intent of this condition is to notify the customer/dealership that the Wireless Charging Pad is ready to charge. Do not report as warranty claim, no impact to wireless charger functionality. Part numbers affected: 68630089AB 68630088AD 68649038AB Advice to dealership: Do no replace wireless charger PNs 68630089AA,68630088AB,68649038AA if no Welcome GREEN LED is seen after multiple IGN ON/OFF without sleep cycle and no phone on the charging pads. This feature is available in the successor NIKs, no impact to wireless charger functionality.
- [08\-137\-26 REV. E](/bulletins/11038316.md), 2026-10-07, Service bulletin: ELECTRICAL SYSTEM. Flash: Ignition System Control Module \(ISCM\) Updates PCR9A Customers must experience a Malfunction Indicator Lamp \(MIL\) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes \(DTCs\): ● \*\*P0300\-00 \- Multiple Cylinder Misfire. ● P0301\-00 \- Cylinder 1 Misfire. ● P0302\-00 \- Cylinder 2 Misfire. ● P0303\-00 \- Cylinder 3 Misfire. ● P0304\-00 \- Cylinder 4 Misfire. ● P0305\-00 \- Cylinder 5 Misfire. ● P0306\-00 \- Cylinder 6 Misfire.\*\* NOTE: \*\*The above DTCs are being set during cold starts.\*\* This bulletin involves inspecting and possibly reprogramming the ISCM, TCM and PCM with the latest available software.
- [08\-351\-26](/bulletins/11038309.md), 2026-10-07, Service bulletin: ELECTRICAL SYSTEM. Flash: Electronic Vehicle Control Unit \(EVCU\) Updates 6C3 Customers may comment on the following: SYMPTOM: ● Instrument Panel Cluster \(IPC\) displays a maximum power output of 400 kW \(536 HP\) instead of the specified 370 kW \(496 HP\). This bulletin involves inspecting and possibly reprogramming the EVCU with the latest available software.

JSON: [/v1/bulletins/11031687](/v1/bulletins/11031687)

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