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Service bulletin S2623000027

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11031686
Published by NHTSA2026-04-29
Manufacturer's numberS2623000027
Manufacturer's date2026-04-22
NHTSA componentSTRUCTURE:BODY

NHTSA's summary

Power Tailgate Not Closing, Not Opening, Inoperative, Incorrect Ajar Status On Cluster.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame

Vehicles listed
RAM 15002025, 2026
RAM 25002025, 2026

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
1149132026-10-16. Service bulletin. MIRROR - OUTSIDE REARVIEW
1149132026-10-16. Service bulletin. MIRROR - OUTSIDE REARVIEW
23-048-26 REV. A2026-10-07. Service bulletin. Multi-function Tailgate Requires High Closing Effort Customers may comment on the following: SYMPTOM: ● Difficulty closing the right-hand Multi-Function Tailgate due to high closing effort. This bulletin involves inspecting and possibly adjusting the Multi-Function tailgate.
23-048-262026-09-30. Service bulletin. Not applicable to vehicles built for US market. Multi-function Tailgate Requires High Closing Effort Customers may comment on the following: SYMPTOM: ● Difficulty closing the right-hand Multi-Function Tailgate due to high closing effort. This bulletin involves inspecting and possibly adjusting the Multi-function tailgate.
91009012026-09-17. Service bulletin. Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
91008922026-09-10. Service bulletin. Switch - Tailgate Handle Prior to replacing the Tailgate Handle Switch, please review MasterTech Article - Tailgate Handle Inoperative.
91008862026-09-03. Service bulletin. Sunroof Assy Sunroof glass and/or sunshade cannot open/close (inoperative). 1. Please follow the service procedure: 08-Electrical/8N - Power Systems/ Power Top, Sunroof/ Diagnosis and Testing. 2. If sunroof motors continue to be inoperative, please contact STAR and reference SET 1599. ***This should be done before trying to replace the sunroof motors.***
08-315-262026-08-26. Service bulletin. Flash: Integrated Trailer Control Module (ITCM) Update Customers may experience the following: SYMPTOM: ● 'Check Trailer Turn Lamp' message in the Instrument Panel Cluster (IPC) with no trailer connected. This bulletin involves inspecting and possibly reprogramming the ITCM with the latest software.
08-313-26 REV. A2026-08-19. Service bulletin. Front Windows Auto-Reverse During Closing Customers may experience the following: SYMPTOM: ● Front windows travel to the closed position but then auto-reverses. This bulletin involves inspecting the date codes on both front power window regulator motors and, if necessary, replacing one or both power window regulator motors
08-313-262026-08-19. Service bulletin. Front Windows Auto-Reverse During Closing Customers may experience the following: SYMPTOM: ● Front windows travel to the closed position but then auto-reverses. This bulletin involves inspecting the date codes on both front power window regulator motors and, if necessary, replacing one or both power window regulator motors