Service bulletin LI82.85-P-080507
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 11031582 |
| Published by NHTSA | 2026-04-27 |
| Manufacturer's number | LI82.85-P-080507 |
| Manufacturer's date | 2026-04-20 |
| NHTSA component | ELECTRICAL SYSTEM |
NHTSA's summary
Complaint After successful commissioning of the HERMES control unit (N112/9) with XENTRY Diagnosis DVD 03/2026, the message "SOS - service not activated" appears on the instrument cluster. In addition, the following two conditions are also met: • HERMES (N112/9) control unit: event code B15CE00 is ACTIVE and STORED (A+S) • Vehicle Documentation System: For the HERMES control unit, the EID1, EID2, ICCID, IMEI, IMSI, TELNR fields in the "Identification/Serial number" column have the value "-" Cause Still under analysis Remedy Recommissioning of the HERMES control unit (N112/9) using XENTRY Diagnosis version 12/2025. This is mandatory: XENTRY→ "N112/9 - Control unit for telematics services (HERMES)" -> "Adaptations" -> "Control unit commissioning" -> "Commissioning of previously installed control unit"
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Electrical system
Trouble codes named
B15CE
| MERCEDES BENZ G500 | 2002 to 2008 |
|---|---|
| MERCEDES BENZ G550 | 2009 |
| MERCEDES-BENZ AMG G 55 | 2003 to 2004 |
| MERCEDES-BENZ AMG G63 | 2013 to 2024 |
| MERCEDES-BENZ AMG G65 | 2016 to 2018 |
| MERCEDES-BENZ G 550 | 2019 to 2025 |
| MERCEDES-BENZ G550 | 2010 to 2011 |
| MERCEDES-BENZ G550 | 2013 to 2018 |
| MERCEDES-BENZ G63 | 2013 to 2017 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.