Service bulletin LI77.21-P-075806
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 11031507 |
| Published by NHTSA | 2026-04-22 |
| Manufacturer's number | LI77.21-P-075806 |
| Manufacturer's date | 2026-04-20 |
| NHTSA component | VISIBILITY/WIPER |
NHTSA's summary
Complaint The sliding sunroof glass panel of the panoramic roof reverses during the closing process, either once or multiple times, without an entrapment (anti‑pinch) event being detected. The concern may occur temporarily or repeatedly during normal closing operation. Cause The automatic reversing function of the panoramic roof is overly sensitive due to parameterization in combination with seal counter‑pressure. This condition can cause the roof to reverse even though no obstruction is present. Remedy Retrofit the vehicle to meet Cleanpoint status “Panoramic sliding sunroof glass panel reverses during closing without a pinch event.” The retrofit includes: • Hardware modification (installation of a cover rail / EPDM lip) • Corresponding software update for the panoramic roof control unit The prescribed retrofit steps must be performed in the specified sequence as outlined in this document. 1) Retrofit the EPDM lip onto the rear edge of the panoramic sliding roof panel: • Clean the underside of the rear edge of the sliding sunroof panel (marking, Figure 1) (e.g., isopropanol). • Subsequently install the cover rail on the underside of the sliding sunroof panel (Figure 2). - Distance from the cover rail to the rear edge of the sliding sunroof panel A = 5 mm - Distance from the cover rail to the right and left edges of the sliding sunroof panel B = 9 mm - Apply firm pressure by hand along the entire bonding surface of the COVER RAIL - The wider flange at the ends of the cover rail (see Figure 3) must point in the direction of travel 2) Submit an XSS Ticket with the following requests to add SA code O75 to the Vehicle Data Card • Enter code "O75" (Oscar 75) in Vehicle Documentation System (Vedok): • Add the following AO text to KG 78: AO code O75 added as specified in LI77.21-P-075806 (Version 7). 3) Install new software from the panoramic roof control unit (TSSR296, A98, PSD) and teach in the anti-pinch protection again: • Connect XENTRY Diagnosis. - always use the current XENTRY Diagnosis software release with all available add-ons. - Strict compliance with the operation steps in XENTRY Diagnosis is absolutely essential! - Ensure adequate power supply to the vehicle's on-board electrical system battery (greater than 12.5 V) using a battery charger. • Commission the panoramic roof control unit - To do this, select "A98 – control module 'panoramic sliding sunroof' → adaptation → commissioning → Commission the control unit." - Then follow user guidance in XENTRY Diagnosis. • Disconnect XENTRY Diagnosis.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Glass, wipers and mirrors, Wipers and washers
| MERCEDES BENZ ML320 | 2007 to 2009 |
|---|---|
| MERCEDES BENZ ML350 | 2006 to 2009 |
| MERCEDES BENZ ML500 | 2006 to 2007 |
| MERCEDES BENZ ML550 | 2008 to 2009 |
| MERCEDES BENZ ML63 | 2007 to 2009 |
| MERCEDES BENZ SLK280 | 2006 to 2009 |
| MERCEDES BENZ SLK300 | 2009 |
| MERCEDES BENZ SLK350 | 2005 to 2009 |
| MERCEDES BENZ SLK55 | 2005 to 2009 |
| MERCEDES-BENZ AMG EQE SUV 4MATIC | 2024 |
| MERCEDES-BENZ AMG ML63 | 2007 to 2011 |
| MERCEDES-BENZ EQE SUV 350 4MATIC | 2023 to 2024 |
| MERCEDES-BENZ EQE SUV 350+ | 2023 to 2024 |
| MERCEDES-BENZ EQE SUV 500 4MATIC | 2023 |
| MERCEDES-BENZ EQS SUV 450 4MATIC | 2023 |
| MERCEDES-BENZ EQS SUV 450+ | 2023 to 2024 |
| MERCEDES-BENZ EQS SUV 580 4MATIC | 2023 |
| MERCEDES-BENZ ML320 | 2010 to 2011 |
| MERCEDES-BENZ ML350 | 2010 to 2011 |
| MERCEDES-BENZ ML450 | 2010 to 2011 |
| MERCEDES-BENZ ML550 | 2010 to 2011 |
| MERCEDES-BENZ ML63 | 2010 to 2011 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.