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Service bulletin LI72.20-P-075746

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11031256
Published by NHTSA2026-04-10
Manufacturer's numberLI72.20-P-075746
Manufacturer's date2026-04-02
NHTSA componentSTRUCTURE:BODY; ELECTRICAL SYSTEM

NHTSA's summary

Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. EXAMPLE: when stored in trouser pocket, handbag etc. Remedy As of the 6th generation, the vehicle key can be recoded so that the tailgate no longer opens as a result of a long press on the button, but by double-clicking on the button instead. This reduces the likelihood of the button being activated accidentally or unintentionally. The recoding can be carried out as follows: 1. Add SA Code O19 into VeDoc (O for Oscar, not "zero") • an XSS ticket may be necessary to add the SA code 2. Perform SCN coding of EIS N73 control unit 3. Deactivate the vehicle key (a successful deactivation is indicated by the LED lighting up 2x briefly and then 1x for a long period). 4. Place the vehicle key in the storage compartment on the key symbol and turn on the ignition. IMPORTANT: all other vehicle keys must be outside the recognition range of the vehicle when doing this! Perform steps 3 and 4 successively for all vehicle keys. Notes: 6th, 7th and 8th generation keys can be deactivated as follows: Up to modification year 22/1 by double clicking the "Lock button" As of modification year 22/1, by press and holding the “Lock button", then double‑click the “Unlock button" at the same time. On model series 167, the storage compartment with the key symbol is located in the armrest. The SCN coding from the EZS is only transferred correctly to the vehicle key under the following conditions: Only one vehicle key is located in the vehicle, this key has been deactivated and it is positioned on the marking in the storage compartment for the data transfer. The costs for this adaptation are to be borne by the customer.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame, Electrical system

Vehicles listed
MERCEDES BENZ AMG GLE53 4MATIC2026
MERCEDES BENZ AMG GLE63 S 4MATIC2026
MERCEDES BENZ AMG GLS63 4MATIC2026
MERCEDES BENZ GLE 3502025 to 2026
MERCEDES BENZ GLE 450E 4MATIC2026
MERCEDES BENZ GLE 580 4MATIC2026
MERCEDES BENZ GLS 450 4MATIC2026
MERCEDES BENZ GLS 580 4MATIC2026
MERCEDES-BENZ A 2202019 to 2022
MERCEDES-BENZ A 220 4MATIC2020 to 2021
MERCEDES-BENZ AMG A352020 to 2021
MERCEDES-BENZ AMG A35 4MATIC2020
MERCEDES-BENZ AMG C432023 to 2024
MERCEDES-BENZ AMG C43 4MATIC2023 to 2026
MERCEDES-BENZ AMG C63 S E2024
MERCEDES-BENZ AMG C63 S E 4MATIC+2024 to 2025
MERCEDES-BENZ AMG C63 S E PERFORMANCE 4MATIC+2026
MERCEDES-BENZ AMG CLA352020 to 2024
MERCEDES-BENZ AMG CLA35 4MATIC2020
MERCEDES-BENZ AMG CLA35 4MATIC2026
MERCEDES-BENZ AMG CLA452020 to 2024
MERCEDES-BENZ AMG CLA45 4MATIC2020
MERCEDES-BENZ AMG CLA45S 4MATIC+2026
MERCEDES-BENZ AMG CLE532024
MERCEDES-BENZ AMG CLE53 4MATIC CABRIOLET2026
MERCEDES-BENZ AMG CLE53 4MATIC COUPE2026
MERCEDES-BENZ AMG CLE53 4MATIC+2024 to 2025
MERCEDES-BENZ AMG CLE53 4MATIC+ CABRIOLET2025
MERCEDES-BENZ AMG CLS532019 to 2021
MERCEDES-BENZ AMG E432017 to 2018
MERCEDES-BENZ AMG E532019 to 2023
MERCEDES-BENZ AMG E63 S2023
MERCEDES-BENZ AMG E63S2018 to 2022
MERCEDES-BENZ AMG EQE2023 to 2025
MERCEDES-BENZ AMG EQE 4MATIC+2023 to 2025
MERCEDES-BENZ AMG EQE SUV 4MATIC2024 to 2025
MERCEDES-BENZ AMG EQS2022 to 2024
MERCEDES-BENZ AMG EQS 4MATIC+2023 to 2025
MERCEDES-BENZ AMG GLA 352024 to 2025
MERCEDES-BENZ AMG GLA 35 4MATIC2024
MERCEDES-BENZ AMG GLA 35 4MATIC2026
MERCEDES-BENZ AMG GLA352021 to 2023
MERCEDES-BENZ AMG GLA452020 to 2023
MERCEDES-BENZ AMG GLB352021 to 2025
MERCEDES-BENZ AMG GLB35 4MATIC2026
MERCEDES-BENZ AMG GLC432024
MERCEDES-BENZ AMG GLC43 4MATIC2024 to 2026
MERCEDES-BENZ AMG GLC43 4MATIC COUPE2024 to 2025
MERCEDES-BENZ AMG GLC63 S E2024 to 2025
MERCEDES-BENZ AMG GLC63 S E 4MATIC+2025 to 2026
MERCEDES-BENZ AMG GLC63 S E 4MATIC+ COUPE2025 to 2026
MERCEDES-BENZ AMG GLE532021 to 2022
MERCEDES-BENZ AMG GLE53 4MATIC+2023 to 2025
MERCEDES-BENZ AMG GLE53 4MATIC+ COUPE2025
MERCEDES-BENZ AMG GLE53 COUPE2021 to 2022
MERCEDES-BENZ AMG GLE63 S2021 to 2022
MERCEDES-BENZ AMG GLE63 S 4MATIC+2023 to 2024
MERCEDES-BENZ AMG GLE63 S 4MATIC+ COUPE2025
MERCEDES-BENZ AMG GLE63 S COUPE2021 to 2022
MERCEDES-BENZ AMG GLS632020 to 2022
MERCEDES-BENZ AMG GLS632026
MERCEDES-BENZ AMG GLS63 4MATIC+2023 to 2025
MERCEDES-BENZ AMG S 63 E 4MATIC+2023 to 2025
MERCEDES-BENZ C 3002022 to 2026
MERCEDES-BENZ C 300 4MATIC2022 to 2026
MERCEDES-BENZ CLA 2502020 to 2026
MERCEDES-BENZ CLA 250 4MATIC2020 to 2021
MERCEDES-BENZ CLA 250 4MATIC2026
MERCEDES-BENZ CLA 250+ (EV)2026
MERCEDES-BENZ CLA 350 4MATIC (EV)2026
MERCEDES-BENZ CLE 3002024 (the catalog's model; the bulletin names a series or trim of it)
MERCEDES-BENZ CLE 300 4MATIC2024, 2025 (the catalog's model; the bulletin names a series or trim of it)
MERCEDES-BENZ CLE 300 4MATIC CABRIOLET2024, 2025, 2026 (the catalog's model; the bulletin names a series or trim of it)
MERCEDES-BENZ CLE 300 4MATIC COUPE2026 (the catalog's model; the bulletin names a series or trim of it)
MERCEDES-BENZ CLE 4502024 (the catalog's model; the bulletin names a series or trim of it)
MERCEDES-BENZ CLE 450 4MATIC2024, 2025 (the catalog's model; the bulletin names a series or trim of it)
MERCEDES-BENZ CLE 450 4MATIC CABRIOLET2024, 2025, 2026 (the catalog's model; the bulletin names a series or trim of it)
MERCEDES-BENZ CLE 450 4MATIC COUPE2026 (the catalog's model; the bulletin names a series or trim of it)
MERCEDES-BENZ CLS 4502019 to 2023
MERCEDES-BENZ E 3002018 to 2019
MERCEDES-BENZ E 3502020 to 2023
MERCEDES-BENZ E 3502025 to 2026
MERCEDES-BENZ E 350 4MATIC2024 to 2026
MERCEDES-BENZ E 4002018
MERCEDES-BENZ E 400 4MATIC2018
MERCEDES-BENZ E 400 4MATIC CABRIOLET2018
MERCEDES-BENZ E 400 4MATIC COUPE2018
MERCEDES-BENZ E 400 4MATIC WAGON2018
MERCEDES-BENZ E 4502019 to 2024
MERCEDES-BENZ E 450 4MATIC2019 to 2020
MERCEDES-BENZ E 450 4MATIC2024 to 2026
MERCEDES-BENZ E 450 4MATIC ALL-TERRAIN2024 to 2026
MERCEDES-BENZ E 450 4MATIC CABRIOLET2019 to 2020
MERCEDES-BENZ E 450 4MATIC COUPE2019 to 2020
MERCEDES-BENZ E 450 4MATIC WAGON2019 to 2020
MERCEDES-BENZ E3002017
MERCEDES-BENZ E53 E 4MATIC+2025
MERCEDES-BENZ E53 E 4MATIC+ ALL-TERRAIN2026
MERCEDES-BENZ EQB 250+2023 to 2025
MERCEDES-BENZ EQB 300 4MATIC2022 to 2025
MERCEDES-BENZ EQB 350 4MATIC2022 to 2025
MERCEDES-BENZ EQE 350 4MATIC2023 to 2025
MERCEDES-BENZ EQE 350+2023 to 2025
MERCEDES-BENZ EQE 5002023 to 2025
MERCEDES-BENZ EQE 500 4MATIC2023 to 2025
MERCEDES-BENZ EQE SUV 350 4MATIC2023 to 2025
MERCEDES-BENZ EQE SUV 350+2023 to 2025
MERCEDES-BENZ EQE SUV 500 4MATIC2023 to 2025
MERCEDES-BENZ EQS 4502022
MERCEDES-BENZ EQS 450 4MATIC2023 to 2025
MERCEDES-BENZ EQS 450+2022 to 2025
MERCEDES-BENZ EQS 5802022 to 2024
MERCEDES-BENZ EQS 580 4MATIC2022 to 2025
MERCEDES-BENZ EQS SUV 450 4MATIC2023 to 2025
MERCEDES-BENZ EQS SUV 450+2023 to 2025
MERCEDES-BENZ EQS SUV 580 4MATIC2023 to 2025
MERCEDES-BENZ GLA 2502021 to 2026
MERCEDES-BENZ GLA 250 4MATIC2021
MERCEDES-BENZ GLA 250 4MATIC2024
MERCEDES-BENZ GLA 250 4MATIC2026
MERCEDES-BENZ GLB 2502020 to 2026
MERCEDES-BENZ GLB 250 4MATIC2020 to 2021
MERCEDES-BENZ GLB 250 4MATIC2026
MERCEDES-BENZ GLC 3002023 to 2026
MERCEDES-BENZ GLC 300 4MATIC2023 to 2026
MERCEDES-BENZ GLC 300 4MATIC COUPE2024 to 2026
MERCEDES-BENZ GLC 300 COUPE2024
MERCEDES-BENZ GLC 350 E 4MATIC2025 to 2026
MERCEDES-BENZ GLC43 4MATIC COUPE2026
MERCEDES-BENZ GLE 3502020 to 2024
MERCEDES-BENZ GLE 350 4MATIC2021 to 2022
MERCEDES-BENZ GLE 350 4MATIC2024 to 2026
MERCEDES-BENZ GLE 350 4MATIC COUPE2021 to 2022
MERCEDES-BENZ GLE 4502020 to 2024
MERCEDES-BENZ GLE 450 4MATIC2021 to 2022
MERCEDES-BENZ GLE 450 4MATIC2025 to 2026
MERCEDES-BENZ GLE 450 4MATIC COUPE2021 to 2022
MERCEDES-BENZ GLE 450 4MATIC COUPE2025
MERCEDES-BENZ GLE 450E 4MATIC2024 to 2025
MERCEDES-BENZ GLE 5802020 to 2021
MERCEDES-BENZ GLE 580 4MATIC2021 to 2025
MERCEDES-BENZ GLE 580 4MATIC COUPE2021 to 2022
MERCEDES-BENZ GLS 4502020
MERCEDES-BENZ GLS 450 4MATIC2022 to 2025
MERCEDES-BENZ GLS 580 4MATIC2020
MERCEDES-BENZ GLS 580 4MATIC2022 to 2025
MERCEDES-BENZ GLS 6002023
MERCEDES-BENZ GLS4502021
MERCEDES-BENZ GLS5802021
MERCEDES-BENZ S 5002021
MERCEDES-BENZ S 5002023
MERCEDES-BENZ S 500 4MATIC2022 to 2025
MERCEDES-BENZ S 5802021
MERCEDES-BENZ S 5802023
MERCEDES-BENZ S 580 4MATIC2022 to 2025
MERCEDES-BENZ S 580 E2023
MERCEDES-BENZ S 580 E 4MATIC2023 to 2025
MERCEDES-MAYBACH EQS SUV 680 4MATIC2024 to 2025
MERCEDES-MAYBACH GLS 6002021
MERCEDES-MAYBACH GLS 600 4MATIC2022 to 2026
MERCEDES-MAYBACH S 5802021
MERCEDES-MAYBACH S 580 4MATIC2022 to 2025
MERCEDES-MAYBACH S 6802023 to 2024
MERCEDES-MAYBACH S 680 4MATIC2022 to 2023
MERCEDES-MAYBACH S 680 4MATIC2025

Listing a model year does not mean every vehicle of it is concerned: the document says which.