Service bulletin LI72.20-P-075746
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 11031256 |
| Published by NHTSA | 2026-04-10 |
| Manufacturer's number | LI72.20-P-075746 |
| Manufacturer's date | 2026-04-02 |
| NHTSA component | STRUCTURE:BODY; ELECTRICAL SYSTEM |
NHTSA's summary
Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. EXAMPLE: when stored in trouser pocket, handbag etc. Remedy As of the 6th generation, the vehicle key can be recoded so that the tailgate no longer opens as a result of a long press on the button, but by double-clicking on the button instead. This reduces the likelihood of the button being activated accidentally or unintentionally. The recoding can be carried out as follows: 1. Add SA Code O19 into VeDoc (O for Oscar, not "zero") • an XSS ticket may be necessary to add the SA code 2. Perform SCN coding of EIS N73 control unit 3. Deactivate the vehicle key (a successful deactivation is indicated by the LED lighting up 2x briefly and then 1x for a long period). 4. Place the vehicle key in the storage compartment on the key symbol and turn on the ignition. IMPORTANT: all other vehicle keys must be outside the recognition range of the vehicle when doing this! Perform steps 3 and 4 successively for all vehicle keys. Notes: 6th, 7th and 8th generation keys can be deactivated as follows: Up to modification year 22/1 by double clicking the "Lock button" As of modification year 22/1, by press and holding the “Lock button", then double‑click the “Unlock button" at the same time. On model series 167, the storage compartment with the key symbol is located in the armrest. The SCN coding from the EZS is only transferred correctly to the vehicle key under the following conditions: Only one vehicle key is located in the vehicle, this key has been deactivated and it is positioned on the marking in the storage compartment for the data transfer. The costs for this adaptation are to be borne by the customer.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Body and frame, Electrical system
| MERCEDES BENZ AMG GLE53 4MATIC | 2026 |
|---|---|
| MERCEDES BENZ AMG GLE63 S 4MATIC | 2026 |
| MERCEDES BENZ AMG GLS63 4MATIC | 2026 |
| MERCEDES BENZ GLE 350 | 2025 to 2026 |
| MERCEDES BENZ GLE 450E 4MATIC | 2026 |
| MERCEDES BENZ GLE 580 4MATIC | 2026 |
| MERCEDES BENZ GLS 450 4MATIC | 2026 |
| MERCEDES BENZ GLS 580 4MATIC | 2026 |
| MERCEDES-BENZ A 220 | 2019 to 2022 |
| MERCEDES-BENZ A 220 4MATIC | 2020 to 2021 |
| MERCEDES-BENZ AMG A35 | 2020 to 2021 |
| MERCEDES-BENZ AMG A35 4MATIC | 2020 |
| MERCEDES-BENZ AMG C43 | 2023 to 2024 |
| MERCEDES-BENZ AMG C43 4MATIC | 2023 to 2026 |
| MERCEDES-BENZ AMG C63 S E | 2024 |
| MERCEDES-BENZ AMG C63 S E 4MATIC+ | 2024 to 2025 |
| MERCEDES-BENZ AMG C63 S E PERFORMANCE 4MATIC+ | 2026 |
| MERCEDES-BENZ AMG CLA35 | 2020 to 2024 |
| MERCEDES-BENZ AMG CLA35 4MATIC | 2020 |
| MERCEDES-BENZ AMG CLA35 4MATIC | 2026 |
| MERCEDES-BENZ AMG CLA45 | 2020 to 2024 |
| MERCEDES-BENZ AMG CLA45 4MATIC | 2020 |
| MERCEDES-BENZ AMG CLA45S 4MATIC+ | 2026 |
| MERCEDES-BENZ AMG CLE53 | 2024 |
| MERCEDES-BENZ AMG CLE53 4MATIC CABRIOLET | 2026 |
| MERCEDES-BENZ AMG CLE53 4MATIC COUPE | 2026 |
| MERCEDES-BENZ AMG CLE53 4MATIC+ | 2024 to 2025 |
| MERCEDES-BENZ AMG CLE53 4MATIC+ CABRIOLET | 2025 |
| MERCEDES-BENZ AMG CLS53 | 2019 to 2021 |
| MERCEDES-BENZ AMG E43 | 2017 to 2018 |
| MERCEDES-BENZ AMG E53 | 2019 to 2023 |
| MERCEDES-BENZ AMG E63 S | 2023 |
| MERCEDES-BENZ AMG E63S | 2018 to 2022 |
| MERCEDES-BENZ AMG EQE | 2023 to 2025 |
| MERCEDES-BENZ AMG EQE 4MATIC+ | 2023 to 2025 |
| MERCEDES-BENZ AMG EQE SUV 4MATIC | 2024 to 2025 |
| MERCEDES-BENZ AMG EQS | 2022 to 2024 |
| MERCEDES-BENZ AMG EQS 4MATIC+ | 2023 to 2025 |
| MERCEDES-BENZ AMG GLA 35 | 2024 to 2025 |
| MERCEDES-BENZ AMG GLA 35 4MATIC | 2024 |
| MERCEDES-BENZ AMG GLA 35 4MATIC | 2026 |
| MERCEDES-BENZ AMG GLA35 | 2021 to 2023 |
| MERCEDES-BENZ AMG GLA45 | 2020 to 2023 |
| MERCEDES-BENZ AMG GLB35 | 2021 to 2025 |
| MERCEDES-BENZ AMG GLB35 4MATIC | 2026 |
| MERCEDES-BENZ AMG GLC43 | 2024 |
| MERCEDES-BENZ AMG GLC43 4MATIC | 2024 to 2026 |
| MERCEDES-BENZ AMG GLC43 4MATIC COUPE | 2024 to 2025 |
| MERCEDES-BENZ AMG GLC63 S E | 2024 to 2025 |
| MERCEDES-BENZ AMG GLC63 S E 4MATIC+ | 2025 to 2026 |
| MERCEDES-BENZ AMG GLC63 S E 4MATIC+ COUPE | 2025 to 2026 |
| MERCEDES-BENZ AMG GLE53 | 2021 to 2022 |
| MERCEDES-BENZ AMG GLE53 4MATIC+ | 2023 to 2025 |
| MERCEDES-BENZ AMG GLE53 4MATIC+ COUPE | 2025 |
| MERCEDES-BENZ AMG GLE53 COUPE | 2021 to 2022 |
| MERCEDES-BENZ AMG GLE63 S | 2021 to 2022 |
| MERCEDES-BENZ AMG GLE63 S 4MATIC+ | 2023 to 2024 |
| MERCEDES-BENZ AMG GLE63 S 4MATIC+ COUPE | 2025 |
| MERCEDES-BENZ AMG GLE63 S COUPE | 2021 to 2022 |
| MERCEDES-BENZ AMG GLS63 | 2020 to 2022 |
| MERCEDES-BENZ AMG GLS63 | 2026 |
| MERCEDES-BENZ AMG GLS63 4MATIC+ | 2023 to 2025 |
| MERCEDES-BENZ AMG S 63 E 4MATIC+ | 2023 to 2025 |
| MERCEDES-BENZ C 300 | 2022 to 2026 |
| MERCEDES-BENZ C 300 4MATIC | 2022 to 2026 |
| MERCEDES-BENZ CLA 250 | 2020 to 2026 |
| MERCEDES-BENZ CLA 250 4MATIC | 2020 to 2021 |
| MERCEDES-BENZ CLA 250 4MATIC | 2026 |
| MERCEDES-BENZ CLA 250+ (EV) | 2026 |
| MERCEDES-BENZ CLA 350 4MATIC (EV) | 2026 |
| MERCEDES-BENZ CLE 300 | 2024 (the catalog's model; the bulletin names a series or trim of it) |
| MERCEDES-BENZ CLE 300 4MATIC | 2024, 2025 (the catalog's model; the bulletin names a series or trim of it) |
| MERCEDES-BENZ CLE 300 4MATIC CABRIOLET | 2024, 2025, 2026 (the catalog's model; the bulletin names a series or trim of it) |
| MERCEDES-BENZ CLE 300 4MATIC COUPE | 2026 (the catalog's model; the bulletin names a series or trim of it) |
| MERCEDES-BENZ CLE 450 | 2024 (the catalog's model; the bulletin names a series or trim of it) |
| MERCEDES-BENZ CLE 450 4MATIC | 2024, 2025 (the catalog's model; the bulletin names a series or trim of it) |
| MERCEDES-BENZ CLE 450 4MATIC CABRIOLET | 2024, 2025, 2026 (the catalog's model; the bulletin names a series or trim of it) |
| MERCEDES-BENZ CLE 450 4MATIC COUPE | 2026 (the catalog's model; the bulletin names a series or trim of it) |
| MERCEDES-BENZ CLS 450 | 2019 to 2023 |
| MERCEDES-BENZ E 300 | 2018 to 2019 |
| MERCEDES-BENZ E 350 | 2020 to 2023 |
| MERCEDES-BENZ E 350 | 2025 to 2026 |
| MERCEDES-BENZ E 350 4MATIC | 2024 to 2026 |
| MERCEDES-BENZ E 400 | 2018 |
| MERCEDES-BENZ E 400 4MATIC | 2018 |
| MERCEDES-BENZ E 400 4MATIC CABRIOLET | 2018 |
| MERCEDES-BENZ E 400 4MATIC COUPE | 2018 |
| MERCEDES-BENZ E 400 4MATIC WAGON | 2018 |
| MERCEDES-BENZ E 450 | 2019 to 2024 |
| MERCEDES-BENZ E 450 4MATIC | 2019 to 2020 |
| MERCEDES-BENZ E 450 4MATIC | 2024 to 2026 |
| MERCEDES-BENZ E 450 4MATIC ALL-TERRAIN | 2024 to 2026 |
| MERCEDES-BENZ E 450 4MATIC CABRIOLET | 2019 to 2020 |
| MERCEDES-BENZ E 450 4MATIC COUPE | 2019 to 2020 |
| MERCEDES-BENZ E 450 4MATIC WAGON | 2019 to 2020 |
| MERCEDES-BENZ E300 | 2017 |
| MERCEDES-BENZ E53 E 4MATIC+ | 2025 |
| MERCEDES-BENZ E53 E 4MATIC+ ALL-TERRAIN | 2026 |
| MERCEDES-BENZ EQB 250+ | 2023 to 2025 |
| MERCEDES-BENZ EQB 300 4MATIC | 2022 to 2025 |
| MERCEDES-BENZ EQB 350 4MATIC | 2022 to 2025 |
| MERCEDES-BENZ EQE 350 4MATIC | 2023 to 2025 |
| MERCEDES-BENZ EQE 350+ | 2023 to 2025 |
| MERCEDES-BENZ EQE 500 | 2023 to 2025 |
| MERCEDES-BENZ EQE 500 4MATIC | 2023 to 2025 |
| MERCEDES-BENZ EQE SUV 350 4MATIC | 2023 to 2025 |
| MERCEDES-BENZ EQE SUV 350+ | 2023 to 2025 |
| MERCEDES-BENZ EQE SUV 500 4MATIC | 2023 to 2025 |
| MERCEDES-BENZ EQS 450 | 2022 |
| MERCEDES-BENZ EQS 450 4MATIC | 2023 to 2025 |
| MERCEDES-BENZ EQS 450+ | 2022 to 2025 |
| MERCEDES-BENZ EQS 580 | 2022 to 2024 |
| MERCEDES-BENZ EQS 580 4MATIC | 2022 to 2025 |
| MERCEDES-BENZ EQS SUV 450 4MATIC | 2023 to 2025 |
| MERCEDES-BENZ EQS SUV 450+ | 2023 to 2025 |
| MERCEDES-BENZ EQS SUV 580 4MATIC | 2023 to 2025 |
| MERCEDES-BENZ GLA 250 | 2021 to 2026 |
| MERCEDES-BENZ GLA 250 4MATIC | 2021 |
| MERCEDES-BENZ GLA 250 4MATIC | 2024 |
| MERCEDES-BENZ GLA 250 4MATIC | 2026 |
| MERCEDES-BENZ GLB 250 | 2020 to 2026 |
| MERCEDES-BENZ GLB 250 4MATIC | 2020 to 2021 |
| MERCEDES-BENZ GLB 250 4MATIC | 2026 |
| MERCEDES-BENZ GLC 300 | 2023 to 2026 |
| MERCEDES-BENZ GLC 300 4MATIC | 2023 to 2026 |
| MERCEDES-BENZ GLC 300 4MATIC COUPE | 2024 to 2026 |
| MERCEDES-BENZ GLC 300 COUPE | 2024 |
| MERCEDES-BENZ GLC 350 E 4MATIC | 2025 to 2026 |
| MERCEDES-BENZ GLC43 4MATIC COUPE | 2026 |
| MERCEDES-BENZ GLE 350 | 2020 to 2024 |
| MERCEDES-BENZ GLE 350 4MATIC | 2021 to 2022 |
| MERCEDES-BENZ GLE 350 4MATIC | 2024 to 2026 |
| MERCEDES-BENZ GLE 350 4MATIC COUPE | 2021 to 2022 |
| MERCEDES-BENZ GLE 450 | 2020 to 2024 |
| MERCEDES-BENZ GLE 450 4MATIC | 2021 to 2022 |
| MERCEDES-BENZ GLE 450 4MATIC | 2025 to 2026 |
| MERCEDES-BENZ GLE 450 4MATIC COUPE | 2021 to 2022 |
| MERCEDES-BENZ GLE 450 4MATIC COUPE | 2025 |
| MERCEDES-BENZ GLE 450E 4MATIC | 2024 to 2025 |
| MERCEDES-BENZ GLE 580 | 2020 to 2021 |
| MERCEDES-BENZ GLE 580 4MATIC | 2021 to 2025 |
| MERCEDES-BENZ GLE 580 4MATIC COUPE | 2021 to 2022 |
| MERCEDES-BENZ GLS 450 | 2020 |
| MERCEDES-BENZ GLS 450 4MATIC | 2022 to 2025 |
| MERCEDES-BENZ GLS 580 4MATIC | 2020 |
| MERCEDES-BENZ GLS 580 4MATIC | 2022 to 2025 |
| MERCEDES-BENZ GLS 600 | 2023 |
| MERCEDES-BENZ GLS450 | 2021 |
| MERCEDES-BENZ GLS580 | 2021 |
| MERCEDES-BENZ S 500 | 2021 |
| MERCEDES-BENZ S 500 | 2023 |
| MERCEDES-BENZ S 500 4MATIC | 2022 to 2025 |
| MERCEDES-BENZ S 580 | 2021 |
| MERCEDES-BENZ S 580 | 2023 |
| MERCEDES-BENZ S 580 4MATIC | 2022 to 2025 |
| MERCEDES-BENZ S 580 E | 2023 |
| MERCEDES-BENZ S 580 E 4MATIC | 2023 to 2025 |
| MERCEDES-MAYBACH EQS SUV 680 4MATIC | 2024 to 2025 |
| MERCEDES-MAYBACH GLS 600 | 2021 |
| MERCEDES-MAYBACH GLS 600 4MATIC | 2022 to 2026 |
| MERCEDES-MAYBACH S 580 | 2021 |
| MERCEDES-MAYBACH S 580 4MATIC | 2022 to 2025 |
| MERCEDES-MAYBACH S 680 | 2023 to 2024 |
| MERCEDES-MAYBACH S 680 4MATIC | 2022 to 2023 |
| MERCEDES-MAYBACH S 680 4MATIC | 2025 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.