# Service bulletin LI72.40\-P\-071889

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 11031202
- Published by NHTSA: 2026\-04\-08
- Manufacturer's number: LI72.40\-P\-071889
- Manufacturer's date: 2026\-04\-07
- NHTSA component: VISIBILITY/WIPER; ELECTRICAL SYSTEM

## NHTSA's summary

Complaint When closing the door, the side window may remain slightly open \(short stroke position\). Automatic window raising function of side window inoperative. NOTE: Window is fully operational while holding the switch Cause Software in door control unit \(N69/x\). Starting the engine at the same time as the door is closing \(short stroke closure of window lifter\) may result in a denormalization of the window lifter system. Remedy Update the software in the affected door control unit \(N69/x\). • This requires the door control unit \(N69/x\) to be commissioned. • \(Path: XENTRY Scope; Control units view; DCU\-XX \(N69/x\); Adaptations; Commissioning\) Availability of the repair software in the field organization: • Since 10.10.2020 for model series 238, 257, 217 \(FACELIFT\) and A/C205 \(FACELIFT\) • Since 12.04.2021 for model series 118

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2026/MC-11031202-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2026/MC-11031202-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Glass, wipers and mirrors, Wipers and washers

## Vehicles listed

- 2018 MERCEDES BENZ C 300 4MATIC
- 2017 to 2023 MERCEDES\-BENZ AMG C43
- 2017 to 2021 MERCEDES\-BENZ AMG C63
- 2019 to 2023 MERCEDES\-BENZ AMG C63 S
- 2017 to 2018 MERCEDES\-BENZ AMG C63S
- 2019 to 2023 MERCEDES\-BENZ AMG E53
- 2018 to 2021 MERCEDES\-BENZ AMG S63
- 2017 to 2019 MERCEDES\-BENZ AMG S65
- 2017 to 2018 MERCEDES\-BENZ C 300
- 2018 MERCEDES\-BENZ E 400
- 2018 MERCEDES\-BENZ E 400 4MATIC
- 2018 MERCEDES\-BENZ E 400 4MATIC CABRIOLET
- 2018 MERCEDES\-BENZ E 400 4MATIC COUPE
- 2018 MERCEDES\-BENZ E 400 4MATIC WAGON
- 2021 to 2023 MERCEDES\-BENZ E 450
- 2020 MERCEDES\-BENZ E 450 4MATIC
- 2015 to 2017 MERCEDES\-BENZ E550
- 2021 MERCEDES\-BENZ S 560
- 2018 to 2020 MERCEDES\-BENZ S 560 4MATIC
- 2017 MERCEDES\-BENZ S550
- 2017 MERCEDES\-BENZ S550 4MATIC
- 2017 MERCEDES\-BENZ S650
- 2021 MERCEDES\-MAYBACH S 560
- 2018 to 2020 MERCEDES\-MAYBACH S 560 4MATIC
- 2018 to 2019 MERCEDES\-MAYBACH S 650
- 2017 MERCEDES\-MAYBACH S550
- 2017 MERCEDES\-MAYBACH S650

JSON: [/v1/bulletins/11031202](/v1/bulletins/11031202)

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