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Service bulletin 35844.7.0

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11031087
Published by NHTSA2026-04-07
Manufacturer's number35844.7.0
Manufacturer's date2026-03-21
NHTSA componentEXTERIOR LIGHTING

NHTSA's summary

This is a Technical Journal: Headlamp condensation inside lens - Note that normal condensation will not be solved by replacing the headlamp. The headlamps are designed to withstand moisture and the functionality of the lamp is not affected by condensation.
 To avoid or eliminate moisture in the headlamps, use the car regularly. The car also needs to be used for longer period of time with low beam on

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Lighting

Vehicles listed
POLESTAR POLESTAR 22021, 2022, 2023, 2024, 2025
POLESTAR POLESTAR 32025, 2026

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
37855.1.02026-10-05. Service bulletin. This is a TJ - Text only no attachments - If the customer remarks about moisture in the body mounted rear lamps, that is not disappearing despite regular usage of the car, follow advise under "Service". Follow the steps in the TJ
35844.8.02026-07-14. Service bulletin. This is a Technical Journal: Headlamp condensation inside lens - Note that normal condensation will not be solved by replacing the headlamp. The headlamps are designed to withstand moisture and the functionality of the lamp is not affected by condensation. To avoid or eliminate moisture in the headlamps, use the car regularly. The car also needs to be used for longer period of time with low beam on
358442026-01-07. Service bulletin. This is a Technical Journal: Headlamp condensation inside lens - Note that normal condensation will not be solved by replacing the headlamp. The headlamps are designed to withstand moisture and the functionality of the lamp is not affected by condensation.
 To avoid or eliminate moisture in the headlamps, use the car regularly. The car also needs to be used for longer period of time with low beam on
373622025-12-02. Service bulletin. This is a TJ + 1 .mov and 1 .jpeg file- If step-in lights are flashing, sometimes in alternating colours on one or more doors as attached movie TJ_37362_1.MOV, please follow advice under service.
 1. Disconnect the affected step-in lamps from its connector and wait for one minute
 2. Reconnect the lamp and then run the service function “Auto-addressing Interior Illumination” using VIDA.
 If this resolves the issue, release the car to the customer.
 If the issue persists, replace the affected step-in lights.
372892025-03-27. Service bulletin. This is a Technical Journal: Changed front fog/cornering lights behavior. This logic of the cornering lights is now changed in the cars with software version 3.3.16 or later
358442025-03-27. Service bulletin. This is a Technical Journal: Headlamp condensation inside lens - Note that normal condensation will not be solved by replacing the headlamp. The headlamps are designed to withstand moisture and the functionality of the lamp is not affected by condensation.
 To avoid or eliminate moisture in the headlamps, use the car regularly. The car also needs to be used for longer period of time with low beam on