Service bulletin SSM 54684
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 11030803 |
| Published by NHTSA | 2026-04-06 |
| Manufacturer's number | SSM 54684 |
| Manufacturer's date | 2026-03-24 |
| NHTSA component | ELECTRICAL SYSTEM |
NHTSA's summary
Some 2025-2026 F-150 vehicles may exhibit an intermittent or constant no audio/no volume condition and/or the inability to change SiriusXM channels using presets. This may be due to the software in the audio control module (ACM). To correct the condition, reprogram the ACM using the latest software level of the Ford Diagnosis and Repair System (FDRS).
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Electrical system
| FORD F-150 | 2025, 2026 |
|---|
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 26V104000 | 2026-02-20. EXTERIOR LIGHTING:TAIL LIGHTS; ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL |
|---|---|
| 25V540000 | 2025-08-22. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL |
| 2025324 | 2025-06-13. Electrical |
| 25V398000 | 2025-06-13. ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS; ELECTRICAL SYSTEM:WIRING |
| 25V199000 | 2025-03-28. ELECTRICAL SYSTEM:PROPULSION SYSTEM:FUSES, RELAYS, CONTACTS, AND SHUNTS |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| 26E03 | 2026-10-02. Other. 26E03 Owner letter |
|---|---|
| 26B07 | 2026-10-02. Other. Recommended Repair Prior to Sale Customer Satisfaction Program 26B07 Certain 2021-2025 Model Year F-150 Lightning and Mustang Mach-E Vehicles Undesired Acceleration Due to Adaptive Cruise Control (ACC) Activation |
| SSM 55208 | 2026-09-30. Service bulletin. Some 2024-2026 F-150, 2025 Explorer/Aviator, 2025-2026 Expedition/Navigator, or 2026 F-Super Duty vehicles may exhibit diagnostic trouble code (DTC) U211B:43:48 stored in the body control module (BCM) when performing a Self-Test. This DTC sets due to an internal BCM timing issue during the self-test process. This specific code has no customer impact and does not cause any drivability concerns or warning messages. Clearing DTC U211B:43:48, reprogramming the BCM, or replacing the BCM is unlikely to prevent this DTC from setting. This DTC does not trigger a condition covered under warranty. Note: This guidance only applies to U211B with the specific failure byte 43 in status 48. Any other trusted real-time operation network (TRON) DTCs or different failure bytes associated with U211B are still applicable and technicians must follow Workshop Manual (WSM) normal diagnostics for those DTCs. |
| TCU-26.2.12.2.2 Mach E, F | 2026-09-21. Over-the-air update. Quality improvements include: -Addresses a bug that may cause updates to fail |
| TCU-26.2.12.2.1 | 2026-09-21. Over-the-air update. Quality improvements include: -Addresses a bug that may cause updates to fail |
| ECG-26.2.12.3 F-150LtMac | 2026-09-21. Over-the-air update. Quality improvements include: -ePrivacy enhancements |
| ECG-26.2.12.3 Bronco,Esca | 2026-09-11. Over-the-air update. Quality improvements include: -ePrivacy enhancements |
| SSM 55131 | 2026-09-02. Service bulletin. Some 2025-2026 Aviator/Explorer/Expedition/F-150/Mustang Mach-E/Nautilus/Navigator vehicles may exhibit the hands-free BlueCruise feature intermittently/consistently unavailable when BlueCruise is active and when traveling in a "Blue Zone". Speed sign recognition may also be inaccurate. If there are no active relevant diagnostic trouble codes (DTC) present and the issue persists after multiple key cycles and if the BlueCruise System Health Check passes, download and run the "TCU - Reset Telematics Control Unit (TCU) Module" application using the latest software level of the Ford Diagnosis and Repair System (FDRS). If the condition is resolved, inform customers that this may be a temporary fix and engineering is currently working on a solution expected in Q4 2026. Monitor Professional Technician System (PTS) for additional information and schedule service appointments for customers once the repair becomes available. For claiming, use causal 14G229 and labor operations 12651D and 12651D4. If the condition persists after a test drive, refer to Workshop Manual (WSM), Section 419-03B for normal |
| SSM 55118 | 2026-09-01. Service bulletin. Some of the following vehicles: * 2023-2025 F-Super Duty built on or before 02-Feb-2025 * 2024-2026 Ranger/Bronco/Mustang * 2024-2025 F-150 built on or before 15-Jul-2025 * 2024-2025 Nautilus built on or before 16-Feb-2025 * 2025 Explorer/Aviator built on or before 01-Feb-2025 may exhibit all of the following symptoms: - "No Key Detected" message displayed on the instrument panel cluster (IPC). - Key fob does not work in the backup slot. - Remote keyless entry (RKE) (lock and unlock from the key fob) functionality will work to lock/unlock the vehicle. If the vehicle exhibits these symptoms, start the vehicle using both key fobs. If the no crank/no start condition with "No Key Detected" concern is present, reprogram both key fobs and retest. If the no crank/no start condition with "No Key Detected" is still present, replace the body control module (BCM). Refer to Workshop Manual (WSM), Section 419-10. For claiming, use causal part 15604 and labor operation MT55118SSM up to 1.8 hours. |
| SSM 55116 | 2026-09-01. Service bulletin. Some of the following vehicles: * 2025-2026 Expedition/Navigator built on or after 02-Feb-2025 * 2025-2026 F-Super Duty built on or after 02-Feb-2025 * 2025-2026 Explorer/Aviator built on or after 02-Feb-2025 * 2025-2026 Nautilus built on or after 17-Feb-2025 * 2025-2026 F-150 built on or after 16-Jul-2025 may exhibit all of the following symptoms: - "No Key Detected" message displayed on the instrument panel cluster (IPC) - Key fob does not work in the backup slot. - Remote keyless entry (RKE) (lock and unlock from the key fob) functionality will work to lock/unlock the vehicle. If the vehicle exhibits these symptoms, manually enter the vehicle identification number (VIN) into the VIN entry dialog in the Ford Diagnosis and Repair System (FDRS) and then start a session using the Vehicle Communication Module (VCM) II, VCM 3, Vehicle Communication and Measurement Module (VCMM) or later level device with a universal serial bus (USB) cable disconnected from the laptop. Download the "BCM - Body Control Module (BCM) Hardware Test" app |