# Service bulletin TSB\_ELE394

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 11030345
- Published by NHTSA: 2026\-03\-31
- Manufacturer's number: TSB\_ELE394
- Manufacturer's date: 2026\-03\-26
- NHTSA component: ELECTRICAL SYSTEM
- Manufacturer's system: ELE

## NHTSA's summary

TECHNICAL SERVICE BULLETIN: AVN5.0W DTC P17A000 DAIGNOSTIC PROCEDURE \- This bulletin provides information regarding a potential illuminated Malfunction Indicator Lamp \(MIL\) accompanied by DTC P17A000 on some 2022\-2025MY Hybrid Electric Vehicles \(HEV\) and Plug\-In Hybrid Electric Vehicles \(PHEV\) equipped with AVN5.0Wide head units listed below. This condition occurs when the Global Positioning System \(GPS\) module within the Audio Video Navigation \(AVN\) head unit, sends an inaccurate signal to the Hybrid Power Control Unit \(HPCU\), causing the DTC to set. There are no drivability symptoms associated with this condition.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2026/MC-11030345-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2026/MC-11030345-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system

## Trouble codes named

P17A0

## Vehicles listed

- 2023 to 2025 KIA NIRO
- 2023 to 2025 KIA NIRO PHEV
- 2022 to 2024 KIA SORENTO HYBRID
- 2022 to 2024 KIA SORENTO PHEV
- 2023 to 2025 KIA SPORTAGE HYBRID
- 2023 to 2025 KIA SPORTAGE PHEV

## Recalls for the same vehicles and component

- [25V874000](/recalls/nhtsa/25V874000.md), 2025-12-17: TRAILER HITCHES; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- [25V649000](/recalls/nhtsa/25V649000.md), 2025-09-25: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR; ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
- [25V024000](/recalls/nhtsa/25V024000.md), 2025-01-17: SEATS; ELECTRICAL SYSTEM:WIRING
- [25V006000](/recalls/nhtsa/25V006000.md), 2025-01-13: ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE; EXTERIOR LIGHTING:TAIL LIGHTS; EXTERIOR LIGHTING:HEADLIGHTS
- [24V287000](/recalls/nhtsa/24V287000.md), 2024-04-23: ELECTRICAL SYSTEM:WIRING
- [23V298000](/recalls/nhtsa/23V298000.md), 2023-04-26: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- [2022500](/recalls/tc/2022500.md), 2022-09-07: Electrical
- [22V651000](/recalls/nhtsa/22V651000.md), 2022-08-29: ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR

## Other bulletins for the same vehicles and component

- [TSB\_CLI049\_R2](/bulletins/11036628.md), 2026-09-02, Service bulletin: ELECTRICAL SYSTEM; VISIBILITY/WIPER. TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR – ELECTRICAL A/C COMPRESSOR \- This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the partial repair of the Air Conditioning \(A/C\) compressor assembly on some 2011MY\~ Optima Hybrid \(TF HEV, JF HEV/PHEV\), 2015MY\~ Soul EV \(PS EV\), 2017MY\~ Niro \(DE HEV/PHEV/EV\), 2022MY\~ EV6 \(CV\), 2021MY\~ Sorento \(MQ4 HEV/PHEV\), 2023MY\~ Sportage \(NQ5 HEV/PHEV\), and 2023MY\~ Niro \(SG2 EV/HEV/PHEV\) vehicles.
- [TSB\_ELE426](/bulletins/11036390.md), 2026-08-27, Service bulletin: ELECTRICAL SYSTEM. TECHNICAL SERVICE BULLETIN: AVN GEN 5.0 WIDE SOFTWARE UPDATE \- This bulletin provides information on the Audio Video Navigation \(AVN\) system software update for certain vehicles equipped with AVN5W and Navigation System listed in the table below. Affected vehicles may overestimate travel times during route calculation.
- [TSB\_ELE416](/bulletins/11035254.md), 2026-07-28, Service bulletin: ELECTRICAL SYSTEM; FUEL/PROPULSION SYSTEM. TECHNICAL SERVICE BULLETIN: ON\-BOARD CHARGER INSPECTION AND REPLACMENT \(SA644\) \- This bulletin provides information related to charging system diagnosis and repair on certain Sportage \(NQ5 PHEV\) vehicles produced from December 13, 2022 through May 30, 2023. The affected vehicles may experience interrupted or inoperative high‑voltage battery charging due to an on‑board charger \(OBC\) internal malfunction. As a result, charging of the high\-voltage battery may be interrupted or unavailable, with several diagnostic trouble codes \(DTCs\) stored related to the OBC unit. If this occurs, the vehicle can still be driven by the internal combustion engine.
- [TSB\_ELE422](/bulletins/11033217.md), 2026-06-03, Service bulletin: ELECTRICAL SYSTEM. TECHNICAL SERVICE BULLETIN: INFOTAINMENT SYSTEM SOFTWARE UPDATE USING UPDATE.KIA.COM \- This bulletin provides information and service procedures for updating the infotainment systems on applicable Kia vehicles using the Kia Navigation Updater available at update.kia.com. The software update may improve system performance, enhance existing features, and apply the latest operating software for supported vehicles \(2021\-2026MY All Models\).
- [TSB\_ELE417](/bulletins/11031906.md), 2026-05-01, Service bulletin: ELECTRICAL SYSTEM. TECHNICAL SERVICE BULLETIN: INFOTAINMENT SOFTWARE UPDATE PROCEDURE \- This bulletin provides information on the process for downloading infotainment software updates and preparing USB for installation on applicable Kia vehicles. The software downloads and USB preparation process is similar across all supported platforms; however, in‑vehicle installation procedures vary by head unit type.
- [WTY042\_TSB](/bulletins/11030389.md), 2026-04-01, Service bulletin: ELECTRICAL SYSTEM. WARRANTY EXTENSION CAMPAIGN: TECHNICAL SERVICE BULLETIN: HORN ASSEMBLY INSPECTION AND REPLACEMENT \(WTY042\) \- This bulletin provides information associated with the ‘Warranty Extension Program’ \(WTY042\) to inspect and, if necessary, replace the horn assembly on certain vehicles listed in the table below. The affected vehicles may experience an unusual or different horn sound than normal, or an inoperative horn, caused by corrosion inside the electric horn and/or carbonization of the contact point. The warranty coverage for repairs related to the horn assembly has been extended from 5 years / 60,000 miles to 10 years / 120,000 miles, whichever comes first, starting from the date the vehicle was first put into service.
- [WTY042\_REIMB](/bulletins/11030388.md), 2026-04-01, Warranty extension: ELECTRICAL SYSTEM. WARRANTY EXTENSION CAMPAIGN: REIMBURSEMENT FORM \(WTY042\) \- This document is a Reimbursement Request form that was mailed with the customer letter advising them to submit the form if they had paid for repairs for this same matter prior to the warranty extension campaign program launch.
- [WTY042\_QA](/bulletins/11030387.md), 2026-04-01, Warranty extension: ELECTRICAL SYSTEM. WARRANTY EXTENSION CAMPAIGN: QUESTION AND ANSWER \(WTY042\) \- This document is the Question and Answer Guide containing the most frequently asked questions regarding the Warranty Extension Campaign WTY042.
- [WTY042\_OWNR](/bulletins/11030386.md), 2026-04-01, Warranty extension: ELECTRICAL SYSTEM. WARRANTY EXTENSION CAMPAIGN: OWNER NOTIFICATION \(WTY042\) \- This document is the owner notification advising that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for repairs related to the horn assembly in certain 2021\-2025 MY Sorento, 2021\-2025 MY Sorento Hybrid \(HEV\), and 2022\-2025 MY Sorento Plug\-in Hybrid \(PHEV\) vehicles from 5 years / 60,000 miles to 10 years / 120,000 miles, whichever comes first, starting from the date the vehicle was first put into service. This warranty extension is to address a horn sound malfunction condition free of charge at no cost to the customer.
- [WTY042\_DPSM](/bulletins/11030385.md), 2026-04-01, Warranty extension: ELECTRICAL SYSTEM. WARRANTY EXTENSION CAMPAIGN: DEALER PARTS \& SERVICE MANAGER MEMO \(WTY042\) \- This document is the announcement to the dealer Parts and Service managers advising that Kia is is extending the New Vehicle Limited Warranty coverage, to all owners, for repairs related to the horn assembly for eligible vehicles, from 5 years / 60,000 miles to 10 years / 120,000 miles, whichever comes first, from the date the vehicle was first put into service. This warranty extension is to address a horn sound malfunction condition on 2021\-2025 MY Sorento vehicles manufactured from September 10, 2020, through June 3, 2025, 2021\-2025 MY Sorento Hybrid \(HEV\) vehicles manufactured from September 2, 2020, through January 24, 2025, and 2022\-2025 MY Sorento Plug\-In Hybrid \(PHEV\) vehicles manufactured from June 29, 2021, through January 20, 2025.

JSON: [/v1/bulletins/11030345](/v1/bulletins/11030345)

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