Service bulletin LI91.10-P-078305
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 11030295 |
| Published by NHTSA | 2026-03-28 |
| Manufacturer's number | LI91.10-P-078305 |
| Manufacturer's date | 2026-03-26 |
| NHTSA component | ELECTRICAL SYSTEM; STRUCTURE:BODY |
NHTSA's summary
Complaint The "easy entry and exit feature" function deactivates itself after a brief period. (see attachment) Cause The cause is currently being investigated. Remedy Update the HU7 to the latest software version, then perform a factory reset of the HU7. Steps to perform factory reset: Navigate to Settings > System > Reset > Reset to factory settings and confirm If the problem persists, please record HU7 log and also a trace of the Body CAN (For Star 2 Body Can 1 and for Star 3 Body Can 2) during the symptom and send via a TIPS case to the Body/Chassis/Entertainment inbox. Note: Only collect and submit the log and trace if the symptom can be reliably reproduced.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Body and frame, Electrical system
| MERCEDES-BENZ A 220 | 2019 to 2022 |
|---|---|
| MERCEDES-BENZ A 220 4MATIC | 2020 to 2021 |
| MERCEDES-BENZ AMG A35 | 2020 to 2021 |
| MERCEDES-BENZ AMG A35 4MATIC | 2020 |
| MERCEDES-BENZ AMG C43 | 2023 to 2024 |
| MERCEDES-BENZ AMG C43 4MATIC | 2023 to 2026 |
| MERCEDES-BENZ AMG C63 S E | 2023 to 2024 |
| MERCEDES-BENZ AMG C63 S E 4MATIC+ | 2024 to 2025 |
| MERCEDES-BENZ AMG C63 S E PERFORMANCE 4MATIC+ | 2026 |
| MERCEDES-BENZ AMG CLA35 | 2020 to 2024 |
| MERCEDES-BENZ AMG CLA35 4MATIC | 2020 |
| MERCEDES-BENZ AMG CLA35 4MATIC | 2026 |
| MERCEDES-BENZ AMG CLA45 | 2020 to 2024 |
| MERCEDES-BENZ AMG CLA45 4MATIC | 2020 |
| MERCEDES-BENZ AMG CLA45S 4MATIC+ | 2026 |
| MERCEDES-BENZ AMG EQE | 2023 to 2025 |
| MERCEDES-BENZ AMG EQE 4MATIC+ | 2023 to 2025 |
| MERCEDES-BENZ AMG EQE SUV 4MATIC | 2024 to 2025 |
| MERCEDES-BENZ AMG EQS | 2022 to 2024 |
| MERCEDES-BENZ AMG EQS 4MATIC+ | 2023 to 2025 |
| MERCEDES-BENZ AMG GLB35 | 2021 to 2025 |
| MERCEDES-BENZ AMG GLB35 4MATIC | 2026 |
| MERCEDES-BENZ AMG GLC43 | 2024 |
| MERCEDES-BENZ AMG GLC43 4MATIC | 2024 to 2026 |
| MERCEDES-BENZ AMG GLC43 4MATIC COUPE | 2024 to 2025 |
| MERCEDES-BENZ AMG GLC63 S E | 2024 to 2025 |
| MERCEDES-BENZ AMG GLC63 S E 4MATIC+ | 2025 to 2026 |
| MERCEDES-BENZ AMG GLC63 S E 4MATIC+ COUPE | 2025 to 2026 |
| MERCEDES-BENZ AMG GLE53 | 2021 to 2022 |
| MERCEDES-BENZ AMG GLE53 4MATIC+ | 2023 to 2025 |
| MERCEDES-BENZ AMG GLE53 4MATIC+ COUPE | 2025 |
| MERCEDES-BENZ AMG GLE53 COUPE | 2021 to 2022 |
| MERCEDES-BENZ AMG GLE63 S | 2021 to 2022 |
| MERCEDES-BENZ AMG GLE63 S 4MATIC+ | 2023 to 2024 |
| MERCEDES-BENZ AMG GLE63 S 4MATIC+ COUPE | 2025 |
| MERCEDES-BENZ AMG GLE63 S COUPE | 2021 to 2022 |
| MERCEDES-BENZ C 300 | 2022 to 2026 |
| MERCEDES-BENZ C 300 4MATIC | 2022 to 2026 |
| MERCEDES-BENZ CLA 250 | 2020 to 2026 |
| MERCEDES-BENZ CLA 250 4MATIC | 2020 to 2021 |
| MERCEDES-BENZ CLA 250 4MATIC | 2026 |
| MERCEDES-BENZ EQE 350 4MATIC | 2023 to 2025 |
| MERCEDES-BENZ EQE 350+ | 2023 to 2025 |
| MERCEDES-BENZ EQE 500 | 2023 to 2025 |
| MERCEDES-BENZ EQE 500 4MATIC | 2023 to 2025 |
| MERCEDES-BENZ EQE SUV 350 4MATIC | 2023 to 2025 |
| MERCEDES-BENZ EQE SUV 350+ | 2023 to 2025 |
| MERCEDES-BENZ EQE SUV 500 4MATIC | 2023 to 2025 |
| MERCEDES-BENZ EQS 450 | 2022 |
| MERCEDES-BENZ EQS 450 4MATIC | 2023 to 2025 |
| MERCEDES-BENZ EQS 450+ | 2022 to 2025 |
| MERCEDES-BENZ EQS 580 | 2022 to 2024 |
| MERCEDES-BENZ EQS 580 4MATIC | 2022 to 2025 |
| MERCEDES-BENZ EQS SUV 450 4MATIC | 2023 to 2025 |
| MERCEDES-BENZ EQS SUV 450+ | 2023 to 2025 |
| MERCEDES-BENZ EQS SUV 580 4MATIC | 2023 to 2025 |
| MERCEDES-BENZ GLB 250 | 2020 to 2026 |
| MERCEDES-BENZ GLB 250 4MATIC | 2020 to 2021 |
| MERCEDES-BENZ GLB 250 4MATIC | 2026 |
| MERCEDES-BENZ GLC 300 | 2020 to 2026 |
| MERCEDES-BENZ GLC 300 4MATIC | 2023 to 2026 |
| MERCEDES-BENZ GLC 300 4MATIC COUPE | 2024 to 2026 |
| MERCEDES-BENZ GLC 300 COUPE | 2024 |
| MERCEDES-BENZ GLC 350 E 4MATIC | 2025 to 2026 |
| MERCEDES-BENZ GLC43 4MATIC COUPE | 2026 |
| MERCEDES-BENZ GLE 350 | 2020 to 2024 |
| MERCEDES-BENZ GLE 350 4MATIC | 2021 to 2022 |
| MERCEDES-BENZ GLE 350 4MATIC | 2024 to 2026 |
| MERCEDES-BENZ GLE 350 4MATIC COUPE | 2021 to 2022 |
| MERCEDES-BENZ GLE 450 | 2020 to 2024 |
| MERCEDES-BENZ GLE 450 4MATIC | 2021 to 2022 |
| MERCEDES-BENZ GLE 450 4MATIC | 2025 to 2026 |
| MERCEDES-BENZ GLE 450 4MATIC COUPE | 2021 to 2022 |
| MERCEDES-BENZ GLE 450 4MATIC COUPE | 2025 |
| MERCEDES-BENZ GLE 450E 4MATIC | 2024 to 2025 |
| MERCEDES-BENZ GLE 580 | 2020 to 2021 |
| MERCEDES-BENZ GLE 580 4MATIC | 2021 to 2025 |
| MERCEDES-BENZ GLE 580 4MATIC COUPE | 2021 to 2022 |
| MERCEDES-MAYBACH EQS SUV 680 4MATIC | 2024 to 2025 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.