# Service bulletin S2602000002

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 11030267
- Published by NHTSA: 2026\-03\-25
- Manufacturer's number: S2602000002
- Manufacturer's date: 2026\-03\-19
- NHTSA component: SUSPENSION

## NHTSA's summary

Creaking/Groaning Noise Coming from The Front End

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2026/MC-11030267-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2026/MC-11030267-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Suspension

## Vehicles listed

- 2017 to 2026 CHRYSLER PACIFICA
- 2017 to 2026 CHRYSLER PACIFICA PLUG\-IN HYBRID
- 2020 to 2026 CHRYSLER VOYAGER

## Recalls for the same vehicles and component

- [19V143000](/recalls/nhtsa/19V143000.md), 2019-02-28: SUSPENSION:FRONT:CONTROL ARM:LOWER ARM

## Other bulletins for the same vehicles and component

- [9100924](/bulletins/11037600.md), 2026-09-30, Service bulletin: SUSPENSION; STEERING. EPS BSR with Steering input. Check the Strut bearings, Strut mounts, or similar suspension components prior to replacing Steering Gears. Previous customers have returned after EPS gear was replaced. Strut bearings are the most frequent cause of RU BSR complaints.
- [WICKB0049073RevA](/bulletins/11031234.md), 2026-04-10, Warranty extension: SUSPENSION. F\-26\-01 Upfit Reimbursement Allowance for Select Fleet Vehicles \- Safety Recalls 54C, 55C, 06C, 06D, 10D, and 11D \- Side Curtain Airbag \(Rev. A\)
- [02\-002\-25 REV. A](/bulletins/11023168.md), 2025-09-17, Service bulletin: SUSPENSION. Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
- [S2519000008](/bulletins/11022564.md), 2025-09-04, Service bulletin: SUSPENSION. Noise From Front End While Steering Or Turning The Steering Wheel.
- [02\-002\-25](/bulletins/11018676.md), 2025-05-30, Service bulletin: SUSPENSION. "Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts. "
- [otherdoc\_ 130](/bulletins/11013109.md), 2025-01-25, Other: STRUCTURE:BODY; SUSPENSION. PDI Updates
- [100496](/bulletins/11008260.md), 2024-10-02, Service bulletin: SUSPENSION. ISOLATOR \- SPRING
- [02\-007\-24 REV. A](/bulletins/11001567.md), 2024-06-12, Service bulletin: SUSPENSION. "Noise From Front End While Driving Over Bumps Customers may experience the following: ● Noise \(rattle/thump/clunk noise\) coming from the front end of the vehicle when driving over bumps. This bulletin involves inspecting and possibly replacing one or both front upper isolator springs."
- [02\-007\-24](/bulletins/11001228.md), 2024-06-07, Service bulletin: SUSPENSION. "Noise From Front End While Driving Over Bumps Customers may experience the following: ● Noise \(rattle/thump/clunk noise\) coming from the front end of the vehicle when driving over bumps. This bulletin involves inspecting and possibly replacing one or both front upper isolator springs."
- [9100229](/bulletins/10244356.md), 2023-10-30, Service bulletin: SUSPENSION. LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.

JSON: [/v1/bulletins/11030267](/v1/bulletins/11030267)

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