# Over\-the\-air update SYNC\-25.1.9.7.1 Transit

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Over\-the\-air update
- NHTSA id: 11029559
- Published by NHTSA: 2026\-03\-04
- Manufacturer's number: SYNC\-25.1.9.7.1 Transit
- Manufacturer's date: 2026\-02\-17
- Campaign id or software version: SYNC\-25.1.9.7.1
- NHTSA component: ELECTRICAL SYSTEM; UNKNOWN OR OTHER; VISIBILITY/WIPER

## NHTSA's summary

\-25S49 Recall Remedy: \-Infotainment software update to address frozen screens

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2026/MC-11029559-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2026/MC-11029559-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Glass, wipers and mirrors, Wipers and washers

## Vehicles listed

- 2022 to 2023 FORD TRANSIT

## Other bulletins for the same vehicles and component

- [SYNC\-25.1.7.10.1 Transit](/bulletins/11029548.md), 2026-03-04, Over\-the\-air update: UNKNOWN OR OTHER; VISIBILITY/WIPER; ELECTRICAL SYSTEM. 25S49 Recall Remedy: \-Infotainment software update to address frozen screens
- [SSM 54137](/bulletins/11021975.md), 2025-08-19, Service bulletin: UNKNOWN OR OTHER; VISIBILITY/WIPER. Various 2021\-2025 Ford and Lincoln vehicles equipped with the rear camera on demand feature may exhibit "Please Check Surroundings For Safety" or "Full View Not Available" messages when the rear camera button is pressed and the vehicle is not in reverse. Inform customers this condition is considered normal operation and does not affect vehicle durability because the full rear view camera image can only be shown when the vehicle is in reverse. No additional diagnosis or service is required for this condition.
- [SSM 53894](/bulletins/11019652.md), 2025-06-19, Service bulletin: UNKNOWN OR OTHER; VISIBILITY/WIPER; BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING. Some 2022\-2025 Transit vehicles equipped with a 360 degree camera may exhibit one camera display inoperative with diagnostic trouble codes \(DTCs\) B12BE:31, B148E:31, B12BF:31 and B115E:31 stored in the image processing module B \(IPMB\). These DTCs will set when only one camera has the condition. Replacement and/or reprogramming of the IPMB will not resolve this condition. To properly identify which camera/circuit has the condition and requires repair, visually confirm which camera display is inoperative \(grayed out/blank/blue\). If the condition is intermittent, interview the customer to find out more details and/or review the DTCs stored in the IPMB. The DTC with a status byte of 2F \(example: B12BF:31:2F\) indicates which camera/circuit has the condition. Repair as necessary. Refer to the Workshop Manual \(WSM\), Section 413\-13C.

JSON: [/v1/bulletins/11029559](/v1/bulletins/11029559)

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