# Over\-the\-air update SYNC\-25.1.7.10.1 Edge

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Over\-the\-air update
- NHTSA id: 11029354
- Published by NHTSA: 2026\-03\-03
- Manufacturer's number: SYNC\-25.1.7.10.1 Edge
- Manufacturer's date: 2026\-02\-19
- Campaign id or software version: SYNC\-25.1.7.10.1
- NHTSA component: ELECTRICAL SYSTEM; UNKNOWN OR OTHER; VISIBILITY/WIPER

## NHTSA's summary

"25S49 Recall Remedy: \-Infotainment software update to address frozen screens"

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2026/MC-11029354-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2026/MC-11029354-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Glass, wipers and mirrors, Wipers and washers

## Vehicles listed

- 2021 to 2023 FORD EDGE

## Other bulletins for the same vehicles and component

- [SYNC\-25.2.0.16.1 Edge](/bulletins/11028289.md), 2026-02-05, Over\-the\-air update: ELECTRICAL SYSTEM; UNKNOWN OR OTHER; VISIBILITY/WIPER. "Quality Improvements Include: \- Bug Fixing and Feature improvements. \- Resolves black screen issue caused when there is no SiriusXM disk space."
- [SSM 54137](/bulletins/11021975.md), 2025-08-19, Service bulletin: UNKNOWN OR OTHER; VISIBILITY/WIPER. Various 2021\-2025 Ford and Lincoln vehicles equipped with the rear camera on demand feature may exhibit "Please Check Surroundings For Safety" or "Full View Not Available" messages when the rear camera button is pressed and the vehicle is not in reverse. Inform customers this condition is considered normal operation and does not affect vehicle durability because the full rear view camera image can only be shown when the vehicle is in reverse. No additional diagnosis or service is required for this condition.
- [SSM 54067](/bulletins/11020957.md), 2025-07-30, Service bulletin: UNKNOWN OR OTHER; VISIBILITY/WIPER. For 2018\-2024 Edge and 2018\-2025 Mustang vehicles, if diagnostics lead to the sun visor as the causal part, a new lower level part is available \(DS7Z\-9904132\-A\). It is not necessary to replace the sun visor assembly if only the clip is damaged.

JSON: [/v1/bulletins/11029354](/v1/bulletins/11029354)

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