# Service bulletin LI72.20\-P\-075746

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 11029083
- Published by NHTSA: 2026\-02\-28
- Manufacturer's number: LI72.20\-P\-075746
- Manufacturer's date: 2026\-02\-25
- NHTSA component: STRUCTURE:BODY; ELECTRICAL SYSTEM

## NHTSA's summary

Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Remedy As of the 6th generation, the vehicle key can be recoded so that the tailgate no longer opens as a result of a long press on the button, but by double\-clicking on the button instead. This reduces the likelihood of the button being activated accidentally or unintentionally. The recoding can be carried out as follows: 1. Add SA Code O19 into VeDoc \(O for Oscar, not "zero"\) • an XSS ticket may be necessary to add the SA code 2. Perform SCN coding of EIS N73 control unit 3. Deactivate the vehicle key \(a successful deactivation is indicated by the LED lighting up 2x briefly and then 1x for a long period\). 4. Place the vehicle key in the storage compartment on the key symbol and turn on the ignition. All other vehicle keys must be outside of the vehicle when doing this\! Perform steps 3 and 4 successively for all vehicle keys. Notes: 6th, 7th and 8th generation keys can be deactivated as follows: Up to modification year 22/1 double\-click on the locking button As of modification year 22/1, by pressing and holding the locking button \+ double\-clicking on the release tab On model series 167, the storage compartment with the key symbol is located in the armrest. The SCN coding from the EZS is only transferred correctly to the vehicle key under the following conditions: Only one vehicle key is located in the vehicle, this key has been deactivated and it is positioned on the marking in the storage compartment for the data transfer. The costs for this adaptation are to be borne by the customer.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2026/MC-11029083-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2026/MC-11029083-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Body and frame, Electrical system

## Vehicles listed

- 2019 to 2022 MERCEDES\-BENZ A 220
- 2020 to 2021 MERCEDES\-BENZ A 220 4MATIC
- 2020 to 2021 MERCEDES\-BENZ AMG A35
- 2020 MERCEDES\-BENZ AMG A35 4MATIC
- 2023 to 2024 MERCEDES\-BENZ AMG C43
- 2023 to 2026 MERCEDES\-BENZ AMG C43 4MATIC
- 2024 MERCEDES\-BENZ AMG C63 S E
- 2024 to 2025 MERCEDES\-BENZ AMG C63 S E 4MATIC\+
- 2026 MERCEDES\-BENZ AMG C63 S E PERFORMANCE 4MATIC\+
- 2020 to 2024 MERCEDES\-BENZ AMG CLA35
- 2020 MERCEDES\-BENZ AMG CLA35 4MATIC
- 2026 MERCEDES\-BENZ AMG CLA35 4MATIC
- 2020 to 2024 MERCEDES\-BENZ AMG CLA45
- 2020 MERCEDES\-BENZ AMG CLA45 4MATIC
- 2026 MERCEDES\-BENZ AMG CLA45S 4MATIC\+
- 2024 MERCEDES\-BENZ AMG CLE53
- 2026 MERCEDES\-BENZ AMG CLE53 4MATIC CABRIOLET
- 2026 MERCEDES\-BENZ AMG CLE53 4MATIC COUPE
- 2024 to 2025 MERCEDES\-BENZ AMG CLE53 4MATIC\+
- 2025 MERCEDES\-BENZ AMG CLE53 4MATIC\+ CABRIOLET
- 2019 to 2021 MERCEDES\-BENZ AMG CLS53
- 2017 to 2018 MERCEDES\-BENZ AMG E43
- 2019 to 2023 MERCEDES\-BENZ AMG E53
- 2023 MERCEDES\-BENZ AMG E63 S
- 2019 to 2022 MERCEDES\-BENZ AMG E63S
- 2023 to 2025 MERCEDES\-BENZ AMG EQE
- 2023 to 2025 MERCEDES\-BENZ AMG EQE 4MATIC\+
- 2024 to 2025 MERCEDES\-BENZ AMG EQE SUV 4MATIC
- 2022 to 2024 MERCEDES\-BENZ AMG EQS
- 2023 to 2025 MERCEDES\-BENZ AMG EQS 4MATIC\+
- 2024 to 2025 MERCEDES\-BENZ AMG GLA 35
- 2024 MERCEDES\-BENZ AMG GLA 35 4MATIC
- 2026 MERCEDES\-BENZ AMG GLA 35 4MATIC
- 2021 to 2023 MERCEDES\-BENZ AMG GLA35
- 2021 to 2023 MERCEDES\-BENZ AMG GLA45
- 2021 to 2025 MERCEDES\-BENZ AMG GLB35
- 2026 MERCEDES\-BENZ AMG GLB35 4MATIC
- 2024 MERCEDES\-BENZ AMG GLC43
- 2024 to 2026 MERCEDES\-BENZ AMG GLC43 4MATIC
- 2024 to 2025 MERCEDES\-BENZ AMG GLC43 4MATIC COUPE
- 2024 to 2025 MERCEDES\-BENZ AMG GLC63 S E
- 2025 to 2026 MERCEDES\-BENZ AMG GLC63 S E 4MATIC\+
- 2025 to 2026 MERCEDES\-BENZ AMG GLC63 S E 4MATIC\+ COUPE
- 2021 to 2022 MERCEDES\-BENZ AMG GLE53
- 2023 to 2025 MERCEDES\-BENZ AMG GLE53 4MATIC\+
- 2025 MERCEDES\-BENZ AMG GLE53 4MATIC\+ COUPE
- 2021 to 2022 MERCEDES\-BENZ AMG GLE53 COUPE
- 2021 to 2022 MERCEDES\-BENZ AMG GLE63 S
- 2023 to 2024 MERCEDES\-BENZ AMG GLE63 S 4MATIC\+
- 2025 MERCEDES\-BENZ AMG GLE63 S 4MATIC\+ COUPE
- 2021 to 2022 MERCEDES\-BENZ AMG GLE63 S COUPE
- 2020 to 2022 MERCEDES\-BENZ AMG GLS63
- 2026 MERCEDES\-BENZ AMG GLS63
- 2023 to 2025 MERCEDES\-BENZ AMG GLS63 4MATIC\+
- 2023 to 2025 MERCEDES\-BENZ AMG S 63 E 4MATIC\+
- 2022 to 2026 MERCEDES\-BENZ C 300
- 2022 to 2026 MERCEDES\-BENZ C 300 4MATIC
- 2020 to 2026 MERCEDES\-BENZ CLA 250
- 2020 to 2021 MERCEDES\-BENZ CLA 250 4MATIC
- 2026 MERCEDES\-BENZ CLA 250 4MATIC
- 2026 MERCEDES\-BENZ CLA 250\+ \(EV\)
- 2026 MERCEDES\-BENZ CLA 350 4MATIC \(EV\)
- 2024 MERCEDES\-BENZ CLE 300
- 2024 to 2025 MERCEDES\-BENZ CLE 300 4MATIC
- 2024 to 2026 MERCEDES\-BENZ CLE 300 4MATIC CABRIOLET
- 2026 MERCEDES\-BENZ CLE 300 4MATIC COUPE
- 2024 MERCEDES\-BENZ CLE 450
- 2024 to 2025 MERCEDES\-BENZ CLE 450 4MATIC
- 2024 to 2026 MERCEDES\-BENZ CLE 450 4MATIC CABRIOLET
- 2026 MERCEDES\-BENZ CLE 450 4MATIC COUPE
- 2019 to 2023 MERCEDES\-BENZ CLS 450
- 2018 to 2019 MERCEDES\-BENZ E 300
- 2020 to 2026 MERCEDES\-BENZ E 350
- 2024 to 2026 MERCEDES\-BENZ E 350 4MATIC
- 2018 MERCEDES\-BENZ E 400
- 2019 to 2024 MERCEDES\-BENZ E 450
- 2024 to 2026 MERCEDES\-BENZ E 450 4MATIC
- 2024 to 2026 MERCEDES\-BENZ E 450 4MATIC ALL\-TERRAIN
- 2017 MERCEDES\-BENZ E300
- 2025 MERCEDES\-BENZ E53 E 4MATIC\+
- 2026 MERCEDES\-BENZ E53 E 4MATIC\+ ALL\-TERRAIN
- 2023 to 2025 MERCEDES\-BENZ EQB 250\+
- 2022 to 2025 MERCEDES\-BENZ EQB 300 4MATIC
- 2022 to 2025 MERCEDES\-BENZ EQB 350 4MATIC
- 2023 to 2025 MERCEDES\-BENZ EQE 350 4MATIC
- 2023 to 2025 MERCEDES\-BENZ EQE 350\+
- 2023 to 2025 MERCEDES\-BENZ EQE 500
- 2023 to 2025 MERCEDES\-BENZ EQE 500 4MATIC
- 2023 to 2025 MERCEDES\-BENZ EQE SUV 350 4MATIC
- 2023 to 2025 MERCEDES\-BENZ EQE SUV 350\+
- 2023 to 2025 MERCEDES\-BENZ EQE SUV 500 4MATIC
- 2022 MERCEDES\-BENZ EQS 450
- 2023 to 2025 MERCEDES\-BENZ EQS 450 4MATIC
- 2022 to 2025 MERCEDES\-BENZ EQS 450\+
- 2022 to 2024 MERCEDES\-BENZ EQS 580
- 2022 to 2025 MERCEDES\-BENZ EQS 580 4MATIC
- 2023 to 2025 MERCEDES\-BENZ EQS SUV 450 4MATIC
- 2023 to 2025 MERCEDES\-BENZ EQS SUV 450\+
- 2023 to 2025 MERCEDES\-BENZ EQS SUV 580 4MATIC
- 2020 to 2026 MERCEDES\-BENZ GLA 250
- 2021 MERCEDES\-BENZ GLA 250 4MATIC
- 2024 MERCEDES\-BENZ GLA 250 4MATIC
- 2026 MERCEDES\-BENZ GLA 250 4MATIC
- 2020 to 2026 MERCEDES\-BENZ GLB 250
- 2020 to 2021 MERCEDES\-BENZ GLB 250 4MATIC
- 2026 MERCEDES\-BENZ GLB 250 4MATIC
- 2023 to 2026 MERCEDES\-BENZ GLC 300
- 2023 to 2026 MERCEDES\-BENZ GLC 300 4MATIC
- 2024 to 2026 MERCEDES\-BENZ GLC 300 4MATIC COUPE
- 2024 MERCEDES\-BENZ GLC 300 COUPE
- 2025 to 2026 MERCEDES\-BENZ GLC 350 E 4MATIC
- 2026 MERCEDES\-BENZ GLC43 4MATIC COUPE
- 2020 to 2024 MERCEDES\-BENZ GLE 350
- 2021 to 2022 MERCEDES\-BENZ GLE 350 4MATIC
- 2024 to 2026 MERCEDES\-BENZ GLE 350 4MATIC
- 2021 to 2022 MERCEDES\-BENZ GLE 350 4MATIC COUPE
- 2020 to 2024 MERCEDES\-BENZ GLE 450
- 2021 to 2022 MERCEDES\-BENZ GLE 450 4MATIC
- 2025 to 2026 MERCEDES\-BENZ GLE 450 4MATIC
- 2021 to 2022 MERCEDES\-BENZ GLE 450 4MATIC COUPE
- 2025 MERCEDES\-BENZ GLE 450 4MATIC COUPE
- 2024 to 2025 MERCEDES\-BENZ GLE 450E 4MATIC
- 2020 to 2021 MERCEDES\-BENZ GLE 580
- 2021 to 2025 MERCEDES\-BENZ GLE 580 4MATIC
- 2021 to 2022 MERCEDES\-BENZ GLE 580 4MATIC COUPE
- 2020 MERCEDES\-BENZ GLS 450
- 2022 to 2025 MERCEDES\-BENZ GLS 450 4MATIC
- 2020 MERCEDES\-BENZ GLS 580 4MATIC
- 2022 to 2025 MERCEDES\-BENZ GLS 580 4MATIC
- 2023 MERCEDES\-BENZ GLS 600
- 2021 MERCEDES\-BENZ GLS450
- 2021 MERCEDES\-BENZ GLS580
- 2021 MERCEDES\-BENZ S 500
- 2023 MERCEDES\-BENZ S 500
- 2022 to 2025 MERCEDES\-BENZ S 500 4MATIC
- 2021 MERCEDES\-BENZ S 580
- 2023 MERCEDES\-BENZ S 580
- 2022 to 2025 MERCEDES\-BENZ S 580 4MATIC
- 2023 MERCEDES\-BENZ S 580 E
- 2023 to 2025 MERCEDES\-BENZ S 580 E 4MATIC
- 2024 to 2025 MERCEDES\-MAYBACH EQS SUV 680 4MATIC
- 2021 MERCEDES\-MAYBACH GLS 600
- 2022 to 2025 MERCEDES\-MAYBACH GLS 600 4MATIC
- 2021 MERCEDES\-MAYBACH S 580
- 2022 to 2025 MERCEDES\-MAYBACH S 580 4MATIC
- 2023 to 2024 MERCEDES\-MAYBACH S 680
- 2022 to 2023 MERCEDES\-MAYBACH S 680 4MATIC
- 2025 MERCEDES\-MAYBACH S 680 4MATIC

JSON: [/v1/bulletins/11029083](/v1/bulletins/11029083)

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