# Over\-the\-air update T\-SB\-0110\-24 Rev1

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Over\-the\-air update
- NHTSA id: 11028710
- Published by NHTSA: 2026\-02\-11
- Manufacturer's number: T\-SB\-0110\-24 Rev1
- Manufacturer's date: 2026\-01\-06
- Campaign id or software version: T\-SB\-0110\-24 Rev1
- NHTSA component: ELECTRICAL SYSTEM

## NHTSA's summary

A head unit software update is available for 2022 – 2023 model year GR86 vehicles equipped with Toyota Multimedia software version 10 or earlier. The software can be updated to version 11 with a USB update. This software update addresses following items: •Display screen is blank \(this does not affect the backup camera\). •Head unit rebooting \(this does not affect the backup camera\). •Sirius XM® radio is inoperative. •Bluetooth® disconnects and does not reconnect automatically. •Scroll bar is inoperative even when vehicle is stopped. •Phone screen setting reset after ignition cycle. •Radio and/or media buttons won’t change the display screen. •A “Please go to your retailer to update the Gracenote® Database” message appears unexpectedly. •Apple CarPlay® enhancements. •Android Auto™ enhancements. •A “Software update setup is initializing” message appears during USB update and does not go away. •The touch screen is inoperative. •Unable to switch the audio source. •Radio sound inoperative. •Radio presets reset. •Sirius XM® radio enhancements. •USB audio enhancements. •Phonebook contact name order incorrect. •Text message audible playback stops. •Navigation voice guidance stops. •Unable to make a phone call with phone icon in messages tab. •HD radio enhancements. •CD player does not eject CD. •OTA \(Over the Air\) and USB software update enhancements. •Display screen reboots \(this does not affect the backup camera display\). •No sound from head unit audio. •Pop\-up messages stuck on Apple CarPlay® Screen \(this does not affect the backup camera display\). •Volume knob is inoperative during Android Auto™. •Media button is inoperative. •Radio station preset selection is inoperative. •Sirius XM® satellite radio sound is inoperative after phone call ends. •Incorrect song description is displayed. •An “Are you sure you want to activate this profile?” message appears on the display screen even if using the last paired phone. •Messages screen shows dates as 1/1/0. •USB audio cover art does not update. •Sirius XM® satellite radio channel name is missing. •USB audio goes to next folder before the previous one ends. •Voice command to play specific artist or album plays previously played USB audio song instead. •Voice command to play specific artist via USB audio only plays the first album. •Maintenance date shows a hyphen instead of a date. •Software update confirmation screen does not appear. This USB software update addresses the items above, plus: •No audio plays, only abnormal noise is heard from the speakers. •PCS activation banner stays on radio display screen after PCS event \(this does not affect the backup camera display\). This OTA software update addresses following items: •Head unit rebooting \(this does not affect the backup camera display\). •Display screen is blank \(this does not affect the backup camera display\). •The touch screen is inoperative. •No audio. •CarPlay® is inoperative. •CarPlay® disconnects. •“Feature is not available” message appears with iPhones on iOS 16.4 or later. •The Microphone is inoperative during CarPlay® phone calls. •Android Auto™ is inoperative. •Music plays from Android device instead of Android Auto™ vehicle speakers. •Bluetooth® system enhancements. •Failed Bluetooth® and Android Auto™ connections don’t automatically reconnect. •Display screen reaction is slow during Bluetooth® audio \(this does not affect the backup camera display\). •Radio presets clear. •Sirius XM® satellite radio enhancements. •Hands\-free call audio volume at zero. •Phonebook transfer is inoperative. •USB audio system enhancements. •“Please wait a minute” message prevents hands\-free call from starting via voice recognition. •Voice recognition system enhancements. •Date/time is incorrect. •Software update system updates and enhancements. •This USB software update addresses the items above, plus: •Head unit does not finish booting up \(this does not affect the backup camera display\).

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2026/MC-11028710-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2026/MC-11028710-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system

## Vehicles listed

- 2022 to 2025 TOYOTA redundant 86

JSON: [/v1/bulletins/11028710](/v1/bulletins/11028710)

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