# Service bulletin ITB25\-015

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 11028680
- Published by NHTSA: 2026\-02\-10
- Manufacturer's number: ITB25\-015
- Manufacturer's date: 2025\-12\-16
- NHTSA component: STRUCTURE:BODY

## NHTSA's summary

DOOR MIRROR REVERSE TILT\-DOWN FEATURE NOT WORKING PROPERLY SERVICE INFORMATION If the customer states that the door mirror tilt position does not return to the set memory position when shifting from Reverse to Drive or from Drive to Reverse, replace the SWITCH ASSY \- POWER WINDOW, MAIN \(Main Power Window Switch\). IMPORTANT: · Do not replace the BODY \- DOOR MIRROR \(Door Mirror\) for this issue. · Do not use the EPC to determine the service part number for the Main Power Window Switch. Use the part number listed in the PARTS INFORMATION

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2025/MC-11028680-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2025/MC-11028680-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Body and frame

## Vehicles listed

- 2025 to 2026 INFINITI QX80

## Other bulletins for the same vehicles and component

- [ITB09\-063C](/bulletins/11031720.md), 2026-04-29, Service bulletin: STRUCTURE:BODY. CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS \(Federal Motor Vehicle Safety Standards\) label. These items may be available from Infiniti by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” \(metal plate or vinyl label\) is attached to the instrument panel or body on the driver side at the base of the windshield \(see Figure 1\). · The “Certification Label” \(vinyl adhesive label\) is located on the lower area of the driver side B\-Pillar \(see Figure 1\).
- [ITB24\-011](/bulletins/11009066.md), 2024-10-22, Service bulletin: STRUCTURE:BODY. APPLIED DATES: Built on or before July 10, 2024 IF YOU CONFIRM The client has experienced any Outside Door Handle sticking or not fully extending when unlocking the vehicle. ACTION Follow the SERVICE PROCEDURE to: 1. Use the supplied Alignment Fixture to adjust the affected Outside Door Handle to the proper location. 2. Confirm the Outside Door Handle extends completely when unlocking the vehicle.
- [P4A18](/bulletins/11007652.md), 2024-09-10, Service bulletin: STRUCTURE:BODY. \*\*\*\*\* Retailer Announcement \*\*\*\*\* INFINITI is conducting a retailer inventory quality action to inspect, and if necessary install rear license plate nuts \(J\-clips\) on certain specific 2025 INFINITI QX80 vehicles identified in Service Comm and National Service History. Affected vehicles may have been shipped to retailers without the rear license plate nuts installed. Please follow the attached instructions to remedy any vehicles affected by this retailer inventory quality action. \*\*\*\*\* What Retailers Should Do \*\*\*\*\* PLEASE FOLLOW THE ATTACHED REPAIR INSTRUCTIONS: 1. Verify if vehicles are affected by this quality action using Service Comm or DBS National Service History – Open Campaign I.D. P4A18 • New vehicles in retailer inventory can also be identified by using DBS \(Sales\-\> Vehicle Inventory, and filter by Open Campaign\). • Refer to IPSB 15\-286 for additional information • Some vehicles may still be in transit. Please continue to check newly arriving inventory for QA applicability. 2. Use the attached procedure to remedy any vehicles affected by this quality action prior to sale. 3. Once remedied, retailers should submit the applicable warranty claim for the action performed so it can be closed in Service Comm and release the vehicle for sale. \*\*\*\*\* Retailer Responsibility \*\*\*\*\* It is the retailer’s responsibility to check Service Comm or DBS National Service History – Open Campaign using the appropriate campaign I.D for the inspection status on each affected vehicle currently in new vehicle inventory.

JSON: [/v1/bulletins/11028680](/v1/bulletins/11028680)

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