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Service bulletin SC360_TSB

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11028513
Published by NHTSA2026-02-06
Manufacturer's numberSC360_TSB
Manufacturer's date2026-02-05
Campaign id or software versionSC360
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

TECHNICAL SERVICE BULLETIN: VOLUNTARY SERVICE CAMPAIGN: EF31 CONNECTOR BRACKET REPLACEMENT (SC360) - This bulletin provides information on repositioning the EF31 electrical connector by replacing the bracket with an improved one for certain 2024MY-2026MY EV9 (MV, MVa) vehicles within the production ranges listed in the table of this bulletin. The EF31 electrical connector, located near the top of the driver’s footrest, may become disconnected due to interference from the driver’s foot. If this electrical connector becomes disconnected, the 12V battery may discharge, which can cause the service warning light and/or “check electric vehicle system” message to illuminate. If the vehicle continues to be driven in this condition, the Power Limited (Turtle) warning light may illuminate, and the vehicle may enter Limp Home Mode with speed temporarily limited.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Vehicles listed
KIA EV92024, 2025, 2026

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
26V4310002026-07-02. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
26V0460002026-01-26. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
25V1150002025-02-24. ELECTRICAL SYSTEM:PROPULSION SYSTEM; POWER TRAIN:DRIVELINE:DRIVESHAFT
24V7570002024-10-10. ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
PS8142026-09-18. Service bulletin. This Pitstop provides information related to Electric Vehicle (EV) charging on 2024 - 2026MY EV9 (MV1, MV1a) vehicles. In some cases, high-voltage charging performance may be limited or inoperative and accompanied by an illuminated malfunction indicator lamp (MIL) with DTC P343A98 stored. This condition may occur if the Electric Water Pump #1 (Power Electronics) E65 connector and Electric Water Pump #2 (High-Voltage Battery) E66 connector being inadvertently swapped.
PI2601B_TSB2026-08-29. Service bulletin. TECHNICAL SERVICE BULLETIN: PRODUCT IMPROVEMENT CAMPAIGN: WIPER MESSAGE LOGIC IMPROVEMENT (PI2601B) - This bulletin provides information to install enhanced windshield wiper software on certain 2024–2026MY EV9 (MV1, MV1a) vehicles as listed.
PI2601B_QA2026-08-29. Other. PRODUCT IMPROVEMENT CAMPAIGN: QUESTION AND ANSWER (PI2601B) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Product Improvement Campaign PI2601B.
PI2601B_OWNR2026-08-29. Other. PRODUCT IMPROVEMENT CAMPAIGN: OWNER NOTIFICATION (PI2601B) - This document is the owner notification advising that Kia is conducting a Product Improvement Campaign on all 2024-2025 MY and certain 2026 MY EV9 vehicles to install enhanced windshield wiper software that provides drivers with additional reminders related to the use of the windshield wipers during winter conditions.
PI2601B_OM_Leaf2026-08-29. Other. PRODUCT IMPROVEMENT CAMPAIGN: OWNER'S MANUAL INSERT LEAFLET (PI2601B) - This document is the PI2601B Owner's Manual Insert Leaflet that contains revised information for wipers. Vehicle owners are advised to keep this leaflet with the Owner's Manual.
PI2601B_DPSM2026-08-29. Other. PRODUCT IMPROVEMENT CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (PI2601B) - This document is the announcement to the dealer Parts and Service managers advising that Kia is conducting a a Product Improvement Campaign on all 2024-2025 MY and certain 2026 MY EV9 vehicles, manufactured from September 25, 2023 through July 16, 2026, to install enhanced windshield wiper software that provides drivers with additional reminders related to the use of the windshield wipers during winter weather conditions.
PI2601B_DP2026-08-29. Other. PRODUCT IMPROVEMENT CAMPAIGN: DEALER PRINCIPAL MEMO (PI2601B) - This document is the announcement to the dealer principals advising that Kia is conducting a Product Improvement Campaign on all 2024-2025 MY and certain 2026 MY EV9 vehicles, manufactured from September 25, 2023 through July 16, 2026, to install enhanced windshield wiper software that provides drivers with additional reminders related to the use of the windshield wipers during winter weather conditions.
OTA_ELE427_RELEASE_NOTES2026-08-29. Over-the-air update. OVER-THE-AIR: OVER-THE-AIR SOFTWARE UPDATE FOR COMMUNICATION CONTROL UNIT: This Over-the-Air (OTA)software update is designed to update the Communication Control Unit (CCU) logic of certain 2025 – 2026MY EV9 vehicles. This update is designed to improve the Communication Control Unit (CCU) logic to enhance charging-related messaging in the app.
TSB_ELE4272026-08-12. Service bulletin. TECHNICAL SERVICE BULLETIN: VEHICLE-TO-EVERYTHING (V2X) SOFTWARE UPGRADE - This bulletin provides information to install the Vehicle-to-Everything ‘V2X’ function enhancements by upgrading the software of the Central Communication Unit ‘CCU’ on certain 2025 - 2026MY EV9 (MV1a) vehicles produced at Kia Georgia (KaGA) that have been unable to be updated using the Over-The-Air ‘OTA’ method. The V2X technology allows EV9 vehicles to interact with other devices such as Vehicle-to-Home ‘V2H’ and Vehicle-to-Grid ‘V2G’ technology which enables bidirectional charging, where the EV's battery can be used as a mobile energy storage unit, providing power to the grid or a home backup power source.
OTA_ELE413_NOTES_R22026-06-18. Over-the-air update. RELEASE NOTES: OVER-THE-AIR: SOFTWARE UPDATE FOR DATA CONNECTIVITY (ELE413 Revision 2) - This Over-the-Air (OTA) software update is designed to update the Data Connectivity Unit (DCU) logic of certain 2025 - 2026MY Carnival, EV9, K5 and Sorento vehicles. This update is designed to improve the vehicle’s network communication performance.