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Service bulletin IK2300038

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11028358
Published by NHTSA2026-02-05
Manufacturer's numberIK2300038
Manufacturer's date2026-01-20
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

This document will walk the user through correcting the battery State of Charge (SOC) calibration. It has been found on some electric vehicles that the SOC calibration can become incorrect over time. Often times this is from the vehicle sitting a long period without use or charging the batteries. This will result in the SOC value on the cluster becoming inaccurate compared to the SOC value in the battery packs. This may also result in a low value for the vehicle range estimate on the EGC.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Vehicles listed
IC BUS EVSB2022 to 2025
INTERNATIONAL EMV2021 to 2025

Listing a model year does not mean every vehicle of it is concerned: the document says which.