# Service bulletin SSM 54493

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 11027715
- Published by NHTSA: 2026\-01\-21
- Manufacturer's number: SSM 54493
- Manufacturer's date: 2026\-01\-15
- NHTSA component: ELECTRICAL SYSTEM; UNKNOWN OR OTHER
- Manufacturer's system: rearview camera

## NHTSA's summary

Some 2023\-2025 Mustang Mach\-E and 2024\-2026 F\-Super Duty vehicles equipped with a 360 degree camera may exhibit a distorted or blurry 360 degree camera image in the center display screen, but the rear view camera image is operating correctly. To restore the 360 degree camera image, download and run the "IPMA \- Reset the Image Processing Module A \(IPMA\) Calibration Data" application using the Ford Diagnosis and Repair System \(FDRS\) scan tool. Then download and run the "IPMA \- 360 Degree View Camera Alignment" application. Inform customers that they can continue to drive the vehicle and engineering is currently working on a software solution for this condition that is expected in Q2 2026. Replacement or reprogramming of the IPMA will not resolve this condition. Monitor Professional Technician System \(PTS\) for additional information and schedule service appointments for customers once the repair becomes available.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2026/MC-11027715-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2026/MC-11027715-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system

## Vehicles listed

- 2024 to 2026 FORD F\-250 SD
- 2024 to 2026 FORD F\-350 SD
- 2024 to 2026 FORD F\-450 SD
- 2024 to 2026 FORD F\-550 SD
- 2023 to 2025 FORD MUSTANG MACH E

## Recalls for the same vehicles and component

- [26V582000](/recalls/nhtsa/26V582000.md), 2026-09-09: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE \(BMS/BECM\):SOFTWARE
- [26V104000](/recalls/nhtsa/26V104000.md), 2026-02-20: EXTERIOR LIGHTING:TAIL LIGHTS; ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
- [25V540000](/recalls/nhtsa/25V540000.md), 2025-08-22: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- [2025326](/recalls/tc/2025326.md), 2025-06-13: Electrical
- [25V404000](/recalls/nhtsa/25V404000.md), 2025-06-13: ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE; LATCHES/LOCKS/LINKAGES:DOORS:LATCH

## Other bulletins for the same vehicles and component

- [SSM 55239](/bulletins/11038444.md), 2026-10-13, Service bulletin: UNKNOWN OR OTHER; ELECTRICAL SYSTEM; SERVICE BRAKES. Some 2023\-2026 F\-Super Duty vehicles equipped with a trailer brake control module and built on or before 08\-May\-2026 may exhibit a "Trailer Disconnected" message after cycling the ignition off and back on with a trailer connected. This may be due to the presence of an integrated battery charger on a trailer equipped with electric over hydraulic brakes. If trailer functionality is restored after unplugging and plugging the trailer connector back in while the ignition is on, this condition can be corrected by downloading and performing the "Trailer Brake Configuration" application using the latest software version of the Ford Diagnosis and Repair System \(FDRS\) scan tool. For claiming, use causal part 19H332 and labor operations 12651D and 12651D4. Workshop Manual \(WSM\), Section 417\-01 Exterior Lighting \> Diagnosis and Testing \> Trailer Lamps \> Pinpoint Test G The Message Center Displays A False Trailer Disconnected Message When A Trailer Is Connected To The Vehicle \- Only For Electric Over Hydraulic \(EOH\) Equipped Trailers When Vehicle Trailer Brake Type Setting Is Set To Electric Over Hydraulic has bee
- [TSB 26\-2375 v2](/bulletins/11038441.md), 2026-10-13, Service bulletin: UNKNOWN OR OTHER; ELECTRICAL SYSTEM; POWER TRAIN. NOTE: This bulletin has been updated, refer to the change log at the bottom for details. Issue: Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: • Poor shift quality • Illuminated powertrain malfunction \(wrench\) indicator with DTCs P2704 and P0771 stored in the PCM / TCM . This may be due to a calibration in the TCM and/or wear between the input shaft and the E clutch hub causing theinput shaft O\-rings to become damaged resulting in an open E clutch circuit. Action: For vehicles that meet all of the criteria in the Issue and Model statements, follow the Service Procedure toreprogram the PCM / TCM and/or replace the E clutch hub and input shaft O\-rings
- [26B07](/bulletins/11037782.md), 2026-10-02, Other: FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL; UNKNOWN OR OTHER; ELECTRICAL SYSTEM. Recommended Repair Prior to Sale Customer Satisfaction Program 26B07 Certain 2021\-2025 Model Year F\-150 Lightning and Mustang Mach\-E Vehicles Undesired Acceleration Due to Adaptive Cruise Control \(ACC\) Activation
- [SSM 55208](/bulletins/11037569.md), 2026-09-30, Service bulletin: UNKNOWN OR OTHER; ELECTRICAL SYSTEM. Some 2024\-2026 F\-150, 2025 Explorer/Aviator, 2025\-2026 Expedition/Navigator, or 2026 F\-Super Duty vehicles may exhibit diagnostic trouble code \(DTC\) U211B:43:48 stored in the body control module \(BCM\) when performing a Self\-Test. This DTC sets due to an internal BCM timing issue during the self\-test process. This specific code has no customer impact and does not cause any drivability concerns or warning messages. Clearing DTC U211B:43:48, reprogramming the BCM, or replacing the BCM is unlikely to prevent this DTC from setting. This DTC does not trigger a condition covered under warranty. Note: This guidance only applies to U211B with the specific failure byte 43 in status 48. Any other trusted real\-time operation network \(TRON\) DTCs or different failure bytes associated with U211B are still applicable and technicians must follow Workshop Manual \(WSM\) normal diagnostics for those DTCs.
- [SSM 55194](/bulletins/11037561.md), 2026-09-30, Service bulletin: ELECTRICAL SYSTEM; EXTERIOR LIGHTING; UNKNOWN OR OTHER. Some 2021\-2024 Mustang Mach\-E, 2025\-2026 Navigator and 2024 F\-150 vehicles may exhibit inoperative welcome/approach detection lights. This may be due to the body control module \(BCM\) software. To correct the condition, download and run the "BCM \- Programmable Module Installation \(PMI\)" application using the latest software level of the Ford Diagnosis and Repair System \(FDRS\) scan tool. If the condition persists after PMI, refer to Workshop Manual \(WSM\), Section 417\-01 for normal diagnostics and repair as necessary outside of this article. For claiming, use causal part 15604 and labor operations 12651D and BCM.
- [TSB 26\-2421](/bulletins/11037420.md), 2026-09-21, Service bulletin: ELECTRICAL SYSTEM; UNKNOWN OR OTHER; POWER TRAIN. This bulletin updates 25\-2622. Reason for update: \* Update the Service Procedure to: \- Remove Step related connecting a battery charger \- Add Step 7 and Step 29 along with Figure 4 to include mass damper remove and install. \* Update the Parts list: \- Updated to include rear electric drive assembly studded bolts and nuts to secure the mass damper. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: \* Stuck in park \* "Service Vehicle Soon" message in the instrument panel cluster \(IPC\) \* Illuminated powertrain malfunction \(wrench\) indicator with diagnostic trouble code \(DTC\) P07E6:71 stored in the secondary on\-board diagnostic control module C \(SOBDMC\) This may be due to high ground resistance of the park pawl motor.
- [TCU\-26.2.12.2.2 Mach E, F](/bulletins/11037419.md), 2026-09-21, Over\-the\-air update: UNKNOWN OR OTHER; ELECTRICAL SYSTEM. Quality improvements include: \-Addresses a bug that may cause updates to fail
- [TCU\-26.2.12.2.1](/bulletins/11037418.md), 2026-09-21, Over\-the\-air update: UNKNOWN OR OTHER; ELECTRICAL SYSTEM. Quality improvements include: \-Addresses a bug that may cause updates to fail
- [ECG\-26.2.12.3 F\-150LtMac](/bulletins/11037416.md), 2026-09-21, Over\-the\-air update: ELECTRICAL SYSTEM; UNKNOWN OR OTHER. Quality improvements include: \-ePrivacy enhancements
- [ECG\-26.2.12.3 Bronco,Esca](/bulletins/11037290.md), 2026-09-11, Over\-the\-air update: UNKNOWN OR OTHER; ELECTRICAL SYSTEM. Quality improvements include: \-ePrivacy enhancements

JSON: [/v1/bulletins/11027715](/v1/bulletins/11027715)

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