# Service campaign NCU \- 2025120010

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service campaign
- NHTSA id: 11027675
- Published by NHTSA: 2026\-01\-16
- Manufacturer's number: NCU \- 2025120010
- Manufacturer's date: 2026\-01\-17
- NHTSA component: ELECTRICAL SYSTEM

## NHTSA's summary

Mercedes\-Benz AG, the manufacturer of Mercedes\-Benz vehicles, has determined that on certain subject vehicles, the 48V battery control unit \(48 V LIB\) software does not meet current production specifications. A miscalculation of the 48V battery’s aging threshold may trigger a fault message in the instrument cluster. MBUSA will conduct a service campaign. An authorized Mercedes\-Benz dealer will update software in the 48V battery control unit \(48 V LIB\).

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2026/MC-11027675-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2026/MC-11027675-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system

## Vehicles listed

- 2023 to 2025 MERCEDES\-BENZ AMG EQE
- 2023 to 2025 MERCEDES\-BENZ AMG EQE 4MATIC\+
- 2024 to 2025 MERCEDES\-BENZ AMG EQE SUV 4MATIC
- 2023 to 2024 MERCEDES\-BENZ AMG GLC43
- 2024 to 2026 MERCEDES\-BENZ AMG GLC43 4MATIC
- 2024 to 2025 MERCEDES\-BENZ AMG GLC43 4MATIC COUPE
- 2024 to 2025 MERCEDES\-BENZ AMG GLC63 S E
- 2025 to 2026 MERCEDES\-BENZ AMG GLC63 S E 4MATIC\+
- 2025 to 2026 MERCEDES\-BENZ AMG GLC63 S E 4MATIC\+ COUPE
- 2023 to 2025 MERCEDES\-BENZ AMG S 63 E 4MATIC\+
- 2023 to 2025 MERCEDES\-BENZ EQE 350 4MATIC
- 2023 to 2025 MERCEDES\-BENZ EQE 350\+
- 2023 to 2025 MERCEDES\-BENZ EQE 500
- 2023 to 2025 MERCEDES\-BENZ EQE 500 4MATIC
- 2023 to 2025 MERCEDES\-BENZ EQE SUV 350 4MATIC
- 2023 to 2025 MERCEDES\-BENZ EQE SUV 350\+
- 2023 to 2025 MERCEDES\-BENZ EQE SUV 500 4MATIC
- 2023 to 2026 MERCEDES\-BENZ GLC 300
- 2023 to 2026 MERCEDES\-BENZ GLC 300 4MATIC
- 2024 to 2026 MERCEDES\-BENZ GLC 300 4MATIC COUPE
- 2024 MERCEDES\-BENZ GLC 300 COUPE
- 2025 to 2026 MERCEDES\-BENZ GLC 350 E 4MATIC
- 2026 MERCEDES\-BENZ GLC43 4MATIC COUPE
- 2023 MERCEDES\-BENZ S 500
- 2023 to 2025 MERCEDES\-BENZ S 500 4MATIC
- 2023 MERCEDES\-BENZ S 580
- 2023 to 2025 MERCEDES\-BENZ S 580 4MATIC
- 2023 MERCEDES\-BENZ S 580 E
- 2023 to 2025 MERCEDES\-BENZ S 580 E 4MATIC
- 2023 to 2025 MERCEDES\-MAYBACH S 580 4MATIC
- 2023 to 2024 MERCEDES\-MAYBACH S 680
- 2023 MERCEDES\-MAYBACH S 680 4MATIC
- 2025 MERCEDES\-MAYBACH S 680 4MATIC

JSON: [/v1/bulletins/11027675](/v1/bulletins/11027675)

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