Service campaign NCU - 2025120010
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service campaign |
|---|---|
| NHTSA id | 11027675 |
| Published by NHTSA | 2026-01-16 |
| Manufacturer's number | NCU - 2025120010 |
| Manufacturer's date | 2026-01-17 |
| NHTSA component | ELECTRICAL SYSTEM |
NHTSA's summary
Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject vehicles, the 48V battery control unit (48 V LIB) software does not meet current production specifications. A miscalculation of the 48V battery’s aging threshold may trigger a fault message in the instrument cluster. MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will update software in the 48V battery control unit (48 V LIB).
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Electrical system
| MERCEDES-BENZ AMG EQE | 2023 to 2025 |
|---|---|
| MERCEDES-BENZ AMG EQE 4MATIC+ | 2023 to 2025 |
| MERCEDES-BENZ AMG EQE SUV 4MATIC | 2024 to 2025 |
| MERCEDES-BENZ AMG GLC43 | 2023 to 2024 |
| MERCEDES-BENZ AMG GLC43 4MATIC | 2024 to 2026 |
| MERCEDES-BENZ AMG GLC43 4MATIC COUPE | 2024 to 2025 |
| MERCEDES-BENZ AMG GLC63 S E | 2024 to 2025 |
| MERCEDES-BENZ AMG GLC63 S E 4MATIC+ | 2025 to 2026 |
| MERCEDES-BENZ AMG GLC63 S E 4MATIC+ COUPE | 2025 to 2026 |
| MERCEDES-BENZ AMG S 63 E 4MATIC+ | 2023 to 2025 |
| MERCEDES-BENZ EQE 350 4MATIC | 2023 to 2025 |
| MERCEDES-BENZ EQE 350+ | 2023 to 2025 |
| MERCEDES-BENZ EQE 500 | 2023 to 2025 |
| MERCEDES-BENZ EQE 500 4MATIC | 2023 to 2025 |
| MERCEDES-BENZ EQE SUV 350 4MATIC | 2023 to 2025 |
| MERCEDES-BENZ EQE SUV 350+ | 2023 to 2025 |
| MERCEDES-BENZ EQE SUV 500 4MATIC | 2023 to 2025 |
| MERCEDES-BENZ GLC 300 | 2023 to 2026 |
| MERCEDES-BENZ GLC 300 4MATIC | 2023 to 2026 |
| MERCEDES-BENZ GLC 300 4MATIC COUPE | 2024 to 2026 |
| MERCEDES-BENZ GLC 300 COUPE | 2024 |
| MERCEDES-BENZ GLC 350 E 4MATIC | 2025 to 2026 |
| MERCEDES-BENZ GLC43 4MATIC COUPE | 2026 |
| MERCEDES-BENZ S 500 | 2023 |
| MERCEDES-BENZ S 500 4MATIC | 2023 to 2025 |
| MERCEDES-BENZ S 580 | 2023 |
| MERCEDES-BENZ S 580 4MATIC | 2023 to 2025 |
| MERCEDES-BENZ S 580 E | 2023 |
| MERCEDES-BENZ S 580 E 4MATIC | 2023 to 2025 |
| MERCEDES-MAYBACH S 580 4MATIC | 2023 to 2025 |
| MERCEDES-MAYBACH S 680 | 2023 to 2024 |
| MERCEDES-MAYBACH S 680 4MATIC | 2023 |
| MERCEDES-MAYBACH S 680 4MATIC | 2025 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.