# Service bulletin 36902

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 11027185
- Published by NHTSA: 2026\-01\-07
- Manufacturer's number: 36902
- Manufacturer's date: 2025\-12\-19
- NHTSA component: STRUCTURE:BODY

## NHTSA's summary

This is a TJ \- Text plus 2 jpeg files and 1 mp4 file \- If customer complains of the hood being hard to close or "Open Hood" DIM message, please follow advice under "service". And before replacing any parts, follow the 3 steps in the instructions.\&\#13;

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2025/MC-11027185-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2025/MC-11027185-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Body and frame

## Vehicles listed

- 2022 to 2025 VOLVO S60MHEV
- 2021 to 2025 VOLVO S60PHEV
- 2017 to 2022 VOLVO S90
- 2022 to 2026 VOLVO S90MHEV
- 2018 to 2026 VOLVO S90PHEV
- 2019 to 2022 VOLVO V60
- 2019 to 2022 VOLVO V60CC
- 2023 to 2026 VOLVO V60CCMHEV
- 2023 to 2026 VOLVO V60CCPHEV
- 2024 to 2025 VOLVO V60MHEV
- 2026 VOLVO V60MHEV
- 2020 to 2025 VOLVO V60PHEV
- 2026 VOLVO V60PHEV
- 2017 to 2021 VOLVO V90
- 2022 VOLVO V90
- 2017 to 2022 VOLVO V90CC
- 2022 to 2026 VOLVO V90CCMHEV
- 2019 to 2022 VOLVO XC60
- 2022 to 2026 VOLVO XC60MHEV
- 2018 to 2026 VOLVO XC60PHEV
- 2016 to 2022 VOLVO XC90
- 2017 to 2018 VOLVO XC90E
- 2023 to 2026 VOLVO XC90MHEV
- 2016 to 2026 VOLVO XC90PHEV

## Recalls for the same vehicles and component

- [2019030](/recalls/tc/2019030.md), 2019-01-21: Structure
- [19V046000](/recalls/nhtsa/19V046000.md), 2019-01-18: STRUCTURE:BODY:TAILGATE

## Other bulletins for the same vehicles and component

- [37553.1.0](/bulletins/11037966.md), 2026-10-05, Service bulletin: STRUCTURE:BODY. This is a TJ \- Text plus 1 attachment a TJI\-522169 \-If the vehicle has an abnormal gap between bumper and lower mesh follow advice under "Service".
- [37862.1.0](/bulletins/11036241.md), 2026-08-18, Service bulletin: STRUCTURE:BODY. This is a TJ \- Text plus 1 .jpg If a customer reports a whistling noise from the front of the vehicle during high\-speed driving, starts around 130 km/h or 80 Mph, please see advice under service. Remove the tube sealing from the grille and if remaining adhesive residues, clean the surface using isopropanol, see attachment.
- [35503.4.0](/bulletins/11033729.md), 2026-06-08, Service bulletin: STRUCTURE:BODY. This is a Technical Journal: Panoramic sunroof, sealing strip has a gap
- [37732.2.0](/bulletins/11032681.md), 2026-05-14, Service bulletin: STRUCTURE:BODY. This is a TJ \- Text document plus 1 set of instructions called TJI 525490\-\_1\_0 \- If the customer complains of charge lid being hard to open or close, follow advice under "Service". Before replacing any parts, follow the instruction attached above \(TJI\-525490\-2\_1\_0\_en\-US 180b7e.pdf\).
- [33183.9.1](/bulletins/11031095.md), 2026-04-07, Service bulletin: STRUCTURE:BODY. This is a Technical Journal: If a vehicle with panorama roof shows symptom of a rattling noise when opening, follow the description under Service. If the analysis shows that the rattling noise comes from the roller blind, similar to the noise in the attached file, replace the roller blind according to VIDA.\&\#13;
- [37732](/bulletins/11029180.md), 2026-03-02, Service bulletin: STRUCTURE:BODY. This is a TJ \- Text document plus 1 set of instructions called TJI 525490\-\_1\_0 \- If the customer complains of charge lid being hard to open or close, follow advice under "Service". Before replacing any parts, follow the instruction attached above \(TJI\-525490\-2\_1\_0\_en\-US 180b7e.pdf\).
- [TJ36902.1.0\-2025\-10\-31](/bulletins/11026736.md), 2025-12-22, Service bulletin: STRUCTURE:BODY. This is a TJ \- Text plus 2 jpeg files and 1 mp4 file \- If customer complains of the hood being hard to close or "Open Hood" DIM message, please follow advice under "service". And before replacing any parts, follow the 3 steps in the instructions.
- [36857](/bulletins/11014105.md), 2025-02-11, Service bulletin: STRUCTURE:BODY. This is a Technical Journal: Fuel Door Won't Open. Using the key fob buttons:\&\#13; •Press the lock button\&\#13; •Wait approximately 10 seconds\&\#13; •Press the unlock button\&\#13;
- [36277](/bulletins/11009818.md), 2024-11-05, Service bulletin: STRUCTURE:BODY. This is a Technical Journal: White patch defect in paint when removed rapgard. Expose vehicle to outside daylight for 48hrs.
- [TJ3203740](/bulletins/10241668.md), 2023-09-05, Service bulletin: STRUCTURE:BODY:DOOR. Front door decor panel, noise.

JSON: [/v1/bulletins/11027185](/v1/bulletins/11027185)

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