# Other PS797

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Other
- NHTSA id: 11026698
- Published by NHTSA: 2025\-12\-18
- Manufacturer's number: PS797
- Manufacturer's date: 2025\-12\-09
- NHTSA component: BACK OVER PREVENTION: WARNINGS

## NHTSA's summary

PITSTOP: TECHNICAL OPERATIONS: EXTERNAL DAMAGE TO ULTRASONIC SENSOR: This Pitstop provides information related to Parking Distance Warning \(PDW\) alerts and repairs involving ultrasonic sensors. The PDW system alerts the driver while parking, by calculating distance based on the difference in signal transmission and reception times between the vehicle \(ultrasonic sensor\) and an object. The membrane film of the ultrasonic sensor is used for object detention and can be damaged by stone chips or foreign substances while driving. Damage to the cover of the ultrasonic sensor can also lead to damage to the internal circuit. As a result of this external damage, the PDW system may not receive the proper signal from the ultrasonic sensor. In some cases, the system may cause a false alarm, no alert, or phantom warnings by a “Warning Lamp’ to be displayed on the cluster. The ultrasonic sensor membrane film should be always inspected for external damage and if any part replacement should be treated as a general repair, not as a warranty claim repair for this concern. \(Please note that this Pitstop only applies to models/trims that are equipped with the ultrasonic sensors.\)

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2025/MC-11026698-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2025/MC-11026698-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Driver assistance, Backup camera

## Vehicles listed

- 2014 to 2020 KIA CADENZA
- 2022 to 2026 KIA CARNIVAL
- 2025 to 2026 KIA CARNIVAL HYBRID
- 2022 to 2025 KIA EV6
- 2024 to 2026 KIA EV9
- 2010 to 2024 KIA FORTE
- 2025 KIA K4
- 2021 to 2026 KIA K5
- 2015 to 2020 KIA K900
- 2017 to 2022 KIA NIRO
- 2019 to 2026 KIA NIRO EV
- 2018 to 2026 KIA NIRO PHEV
- 2013 to 2020 KIA OPTIMA
- 2011 to 2020 KIA OPTIMA HYBRID
- 2010 to 2023 KIA RIO
- 2014 to 2021 KIA SEDONA
- 2021 to 2026 KIA SELTOS
- 2010 KIA SORENTO
- 2011 to 2026 KIA SORENTO
- 2021 to 2026 KIA SORENTO HYBRID
- 2021 to 2026 KIA SORENTO PHEV
- 2010 to 2025 KIA SOUL
- 2014 to 2020 KIA SOUL EV
- 2010 to 2026 KIA SPORTAGE
- 2023 to 2026 KIA SPORTAGE HYBRID
- 2023 to 2026 KIA SPORTAGE PHEV
- 2018 to 2023 KIA STINGER
- 2020 to 2025 KIA TELLURIDE

## Recalls for the same vehicles and component

- [25V426000](/recalls/nhtsa/25V426000.md), 2025-06-20: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- [23V639000](/recalls/nhtsa/23V639000.md), 2023-09-15: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- [23V610000](/recalls/nhtsa/23V610000.md), 2023-08-31: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

## Other bulletins for the same vehicles and component

- [OTA\_SC350](/bulletins/11025946.md), 2025-12-02, Over\-the\-air update: BACK OVER PREVENTION: WARNINGS; ELECTRICAL SYSTEM. RELEASE NOTES: OVER\-THE\-AIR: VOLUNTARY SERVICE CAMPAIGN: SOFTWARE UPDATE FOR PARKING DISTANCE WARNING \(SC350\) \- This Over\-the\-Air \(OTA\) software update is designed to update the Body Control Unit \(BDC\) logic of certain 2025 Sportage vehicles. This update improved Body Domain Controller \(BDC\) software to remedy intermittent operation of the Parking Distance Warning \(PDW\) system.
- [TSB\_ELE400\_CLSD](/bulletins/11024353.md), 2025-10-17, Service bulletin: ELECTRICAL SYSTEM; BACK OVER PREVENTION: WARNINGS. TECHNICAL SERVICE BULLETIN: SERVICE ACTION: PDW OPERATION LOGIC IMPROVEMENT \(SA629\) \- This bulletin provides instructions for upgrading the Body Domain Controller \(BDC\) system on select 2026MY Sportage \(NQ5a\) and Sportage P/HEV \(NQ5 P/HEV\) vehicles, as listed in the table below. In some cases, intermittent normal operation of the Parking Detection Warning \(PDW\) feature may occur due to unstable communication between the BDC and peripheral Integrated Circuits \(IC\). The upgrade addresses this issue by improving signal integrity and reducing the likelihood of communication disruptions.
- [SC350\_TSB](/bulletins/11024352.md), 2025-10-17, Service bulletin: ELECTRICAL SYSTEM; BACK OVER PREVENTION: WARNINGS. TECHNICAL SERVICE BULLETIN: VOLUNTARY SERVICE CAMPAIGN PDW OPERATION LOGIC IMPROVEMENT \(SC350\) \- This bulletin SC350, superseded the previously released TSB ELE400/SA629. This bulletin provides instructions for upgrading the Body Domain Controller \(BDC\) system on select 2026MY Sportage \(NQ5a\) and Sportage P/HEV \(NQ5 P/HEV\) vehicles listed in the table below. Due to a communication fault within the Body Domain Controller \(BDC\) in the subject vehicles, the Parking Distance Warning \(PDW\) system may operate intermittently. As a result, the PDW system may not trigger warning sounds or display visual warning indications to nearby objects when the vehicle is stopped or driven at low speeds. The upgrade addresses this issue by improving signal integrity and reducing the likelihood of communication disruptions.
- [SC350\_QA](/bulletins/11024351.md), 2025-10-17, Service campaign: BACK OVER PREVENTION: WARNINGS; ELECTRICAL SYSTEM. VOLUNTARY SERVICE CAMPAIGN: QUESTION AND ANSWER \(SC350\) \- This document is the Question and Answer Guide containing the most frequently asked questions regarding the Voluntary Service Campaign SC350.
- [SC350\_OWNR](/bulletins/11024350.md), 2025-10-17, Service campaign: BACK OVER PREVENTION: WARNINGS; ELECTRICAL SYSTEM. VOLUNTARY SERVICE CAMPAIGN: OWNER NOTIFICATION \(SC350\) \- This document is the owner notification advising that Kia is conducting a Voluntary Service Campaign to upgrade the Body Domain Controller \(BDC\) software logic in certain 2026 MY Sportage, Sportage Hybrid \(HEV\), or Sportage Plug\-in Hybrid \(PHEV\) vehicles equipped with Forward/Reverse Parking Distance Warning \(PDW\).
- [SC350\_DPSM](/bulletins/11024349.md), 2025-10-17, Service campaign: BACK OVER PREVENTION: WARNINGS; ELECTRICAL SYSTEM. VOLUNTARY SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO \(SC350\) \- This document is the announcement to the dealer Parts and Service managers advising that Kia is conducting a Voluntary Service Campaign to upgrade the Body Domain Controller \(BDC\) software logic in the following vehicles equipped with Forward/Reverse Parking Distance Warning \(PDW\) certain 2026 MY Sportage vehicles, manufactured from March 18, 2025 through September 11, 2025, certain 2026 MY Sportage Hybrid \(HEV\) vehicles, manufactured from June 23, 2025 through September 2, 2025. certain 2026 MY Sportage Plug\-in Hybrid \(PHEV\) vehicles, manufactured from July 15, 2025 through August 28, 2025.
- [SC350\_DP](/bulletins/11024348.md), 2025-10-17, Service campaign: BACK OVER PREVENTION: WARNINGS; ELECTRICAL SYSTEM. VOLUNTARY SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO \(SC350\) \- This document is the announcement to the dealer principals advising that Kia is conducting a Voluntary Service Campaign to upgrade the Body Domain Controller \(BDC\) software logic in the following vehicles equipped with Forward/Reverse Parking Distance Warning \(PDW\) certain 2026 MY Sportage vehicles, manufactured from March 18, 2025 through September 11, 2025, certain 2026 MY Sportage Hybrid \(HEV\) vehicles, manufactured from June 23, 2025 through September 2, 2025. certain 2026 MY Sportage Plug\-in Hybrid \(PHEV\) vehicles, manufactured from July 15, 2025 through August 28, 2025.
- [TSB\_ELE400](/bulletins/11023281.md), 2025-09-23, Service bulletin: ELECTRICAL SYSTEM; BACK OVER PREVENTION: WARNINGS. TECHNICAL SERVICE BULLETIN: SERVICE ACTION: PDW OPERATION LOGIC IMPROVEMENT \(SA629\) \- This bulletin provides instructions for upgrading the Body Domain Controller \(BDC\) system on select 2026MY Sportage \(NQ5a\) and Sportage P/HEV \(NQ5 P/HEV\) vehicles, as listed in the table below. In some cases, intermittent normal operation of the Parking Detection Warning \(PDW\) feature may occur due to unstable communication between the BDC and peripheral Integrated Circuits \(IC\). The upgrade addresses this issue by improving signal integrity and reducing the likelihood of communication disruptions.
- [CS2303D\_OWNR](/bulletins/10233306.md), 2023-04-06, Service bulletin: ELECTRICAL SYSTEM; BACK OVER PREVENTION:SOFTWARE. CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION \- This document is the owner notification advising that Kia has developed a software upgrade that can be installed on the vehicle to restrict the operation of the vehicle's ignition system should a locked vehicle be the subject of a break\-in and theft attempt without the key. This software upgrade will be available to the customer free of charge for eighteen \(18\) months from the date of this letter. When the software upgrade is complete, Kia will also provide the customer with window stickers that can be applied to your vehicle to discourage a break\-in.
- [TSB\_ELE269](/bulletins/10225577.md), 2022-11-02, Service bulletin: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; ELECTRICAL SYSTEM; LANE DEPARTURE. TECHNICAL SERVICE BULLETIN: SERVICE ACTION: MULTIFUNCTION CAMERA REPLACEMENT \(SA511\) \- This bulletin provides information to replace the Multifunction Camera \(MFC\) assembly on some 2022MY Sorento vehicles produced by Kia Georgia \(MQ4a\) from October 10, 2022 through October 12, 2022. Some MFC assemblies contain software that may not activate haptic feedback or audibly alert the driver when lane departure is detected, although visual lane departure alerts on the instrument cluster continue to function if the Lane Departure Warning \(LDW\) is enabled by the driver. This issue does not affect other driver assistance features, such as Lane Keeping Assist \(LKA\), Smart Cruise Control \(SCC\), Highway Driving Assist \(HDA\), or Forward Collision Avoidance Assist \(FCA\), if equipped on the vehicle and enabled by the driver.

JSON: [/v1/bulletins/11026698](/v1/bulletins/11026698)

[Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Other%20PS797&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F11026698&vehicle=Other%20PS797)