Service campaign SC358_QA
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service campaign |
|---|---|
| NHTSA id | 11026696 |
| Published by NHTSA | 2025-12-18 |
| Manufacturer's number | SC358_QA |
| Manufacturer's date | 2025-12-17 |
| Campaign id or software version | SC358 |
| NHTSA component | VISIBILITY/WIPER |
NHTSA's summary
VOLUNTARY SERVICE CAMPAIGN: QUESTION AND ANSWER (SC358) - This document is the Question and Answer guide containing the most frequently asked questions regarding the Voluntary Service Campaign SC358.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Glass, wipers and mirrors, Wipers and washers
| KIA NIRO | 2025 |
|---|---|
| KIA NIRO EV | 2025 (the catalog's model; the bulletin names a series or trim of it) |
| KIA NIRO PHEV | 2025 (the catalog's model; the bulletin names a series or trim of it) |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| TSB_CLI049_R2 | 2026-09-02. Service bulletin. TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR – ELECTRICAL A/C COMPRESSOR - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the partial repair of the Air Conditioning (A/C) compressor assembly on some 2011MY~ Optima Hybrid (TF HEV, JF HEV/PHEV), 2015MY~ Soul EV (PS EV), 2017MY~ Niro (DE HEV/PHEV/EV), 2022MY~ EV6 (CV), 2021MY~ Sorento (MQ4 HEV/PHEV), 2023MY~ Sportage (NQ5 HEV/PHEV), and 2023MY~ Niro (SG2 EV/HEV/PHEV) vehicles. |
|---|---|
| TSB_SC358 | 2025-12-24. Service bulletin. VOLUNTARY SERVICE CAMPAIGN: INCORRECT AMOUNT OF AIR CONDITIONING REFRIGERANT (SC358) - This bulletin provides information regarding an incorrect amount of air conditioning refrigerant in certain 2025MY Niro EV, HEV, and PHEV (SG2 P/HEV, SG2 EV) vehicles manufactured between September 2, 2024 and May 19, 2025. During assembly, the affected vehicles may have been produced with the incorrect amount of refrigerant during the in-line manufacturing process. As a result, the HVAC system may provide insufficient cooling in the cabin when vehicle owners are operating the vehicle. |
| SC358_OWNR | 2025-12-18. Service campaign. VOLUNTARY SERVICE CAMPAIGN: OWNER NOTIFICATION (SC358) - This document is the owner notification advising that Kia is conducting Voluntary Service Campaign on certain 2025 MY Niro, Niro Plug-in Hybrid, and Niro EV vehicles, manufactured from September 2, 2024 through May 19, 2025, to inspect and, if necessary, recover and charge the air conditioner refrigerant. |
| SC358_DPSM | 2025-12-18. Service campaign. VOLUNTARY SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO - This document is the announcement to the dealer Parts and Service managers advising that Kia is conducting a Voluntary Service Campaign on certain 2025 MY Niro, Niro Plug-in Hybrid (PHEV), and Niro EV vehicles manufactured from September 2, 2024 through May 19, 2025 to inspect and, if necessary, recover and charge the air conditioner refrigerant. |
| SC358_DP | 2025-12-18. Service campaign. VOLUNTARY SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO () - This document is the announcement to the dealer principals advising that Kia is conducting a Voluntary Service Campaign on certain 2025 MY Niro, Niro Plug-in Hybrid (PHEV), and Niro EV vehicles manufactured from September 2, 2024 through May 19, 2025 to inspect and, if necessary, recover and charge the air conditioner refrigerant. |