Service bulletin 9100738

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

NHTSA's summary

Issue Description In JL/JT vehicles, the front carpets have a perforated section below the drain plug instead of a fully punched-out hole. This causes several problems: . Dealers often install all-weather mats without removing the carpet cutout, which completely blocks the drain. . Missing drain plug claims occur because the plug is not clearly visible. . Customers find it difficult to locate and access the drain plug, especially when the vehicle is muddy. Correct Installation Method for Mopar All-Weather Floor Mats To ensure proper drainage, follow these steps: 1. Identify the Issue: . Some owners place the all-weather mats directly over the carpet, blocking the drain hole even though the mat has a drain port. 2. Locate the Carpet Cutout: . Under the mat area, there is a pre-cut carpet section designed to be removed. 3. Remove the Carpet Piece and Plug: . Lift or cut out the small square of carpet to expose the metal floor. . Remove the rubber drain plug from the Jeeps floor. 4. Install the Floor Mat: . Place the all-weather mat back into position. . Align the mats built-in drain tube with the drain hole on the floor to form a proper seal. 5. Reinstall the Plug into the Mat: . Insert the drain plug (removed from the floor) into the drain hole on the mat. . This allows you to open the plug anytime to wash out dirt or water without removing the mats. Benefits . Enables washing the mats with a hose while they remain inside the vehicle; water drains directly to the ground instead of soaking the carpet. . Prevents water from getting trapped under the mat, avoiding carpet damage.

The document

• NHTSA's copy of the document (PDF)
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The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame

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