# Service bulletin 9100735

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 11026651
- Published by NHTSA: 2025\-12\-17
- Manufacturer's number: 9100735
- Manufacturer's date: 2025\-12\-10
- NHTSA component: ELECTRICAL SYSTEM

## NHTSA's summary

Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order"68" part number for New unsold units only

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2025/MC-11026651-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2025/MC-11026651-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system

## Vehicles listed

- 2017 to 2023 CHRYSLER 300
- 2017 to 2026 CHRYSLER PACIFICA
- 2017 to 2026 CHRYSLER PACIFICA PLUG\-IN HYBRID
- 2020 to 2026 CHRYSLER VOYAGER
- 2017 to 2023 DODGE CHALLENGER
- 2017 to 2023 DODGE CHARGER
- 2019 to 2026 RAM 1500
- 2013 to 2024 RAM 2500
- 2013 to 2024 RAM 3500
- 2019 to 2024 RAM 4500
- 2019 to 2024 RAM 5500

## Recalls for the same vehicles and component

- [26V362000](/recalls/nhtsa/26V362000.md), 2026-06-04: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- [26V225000](/recalls/nhtsa/26V225000.md), 2026-04-09: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- [2026043](/recalls/tc/2026043.md), 2026-02-02: Electrical
- [26V059000](/recalls/nhtsa/26V059000.md), 2026-02-02: ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL; EXTERIOR LIGHTING:TURN SIGNAL; EXTERIOR LIGHTING:BRAKE LIGHTS
- [25V826000](/recalls/nhtsa/25V826000.md), 2025-12-01: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- [25V298000](/recalls/nhtsa/25V298000.md), 2025-05-08: AIR BAGS; ELECTRICAL SYSTEM:WIRING
- [25V231000](/recalls/nhtsa/25V231000.md), 2025-04-10: TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- [24V942000](/recalls/nhtsa/24V942000.md), 2024-12-19: ELECTRICAL SYSTEM:SOFTWARE; EXTERIOR LIGHTING:HEADLIGHTS
- [23V753000](/recalls/nhtsa/23V753000.md), 2023-11-09: ELECTRICAL SYSTEM:12V/24V/48V BATTERY
- [2023026](/recalls/tc/2023026.md), 2023-02-09: Electrical

## Other bulletins for the same vehicles and component

- [08\-149\-26 REV. B](/bulletins/11038543.md), 2026-10-16, Service bulletin: STEERING; ELECTRICAL SYSTEM. Flash: Electric Power Steering \(EPS\) Module Updates Customers may experience the following: SYMPTOM: ● Battery drain due to the EPS system staying active after ignition off. This bulletin involves inspecting and possibly reprogramming the EPS module with the latest available software.
- [08\-139\-26 REV. B](/bulletins/11038542.md), 2026-10-16, Service bulletin: ELECTRICAL SYSTEM. Flash: Radio Frequency Hub Module \(RFHM\) Updates Customer may experience the following: SYMPTOM: ● Excessive Ignition Off Draw \(IOD\) on 12v vehicle battery if keys are left within proximity range. This bulletin involves inspecting and possibly reprogramming the RFHM module with the latest available software
- [08\-372\-26](/bulletins/11038530.md), 2026-10-16, Service bulletin: ELECTRICAL SYSTEM. R1H U43.17 Software Update \- FOTA Customers may experience one or more of the following: SYMPTOM: ● Screen Freeze or Radio Reset. ● Projection will not reconnect. ● Audio or music skipping and/or cutting out during playback. ● Apple CarPlay®/Android Auto® improvements: fixes for disconnections, freezes, screen distortion, and pairing issues. ● "Service Air Suspension System" message displayed when the Up or Down button becomes stuck. ● Trailer Surround Camera dimensions not retained after an ignition cycle. ● Distorted radio startup animation. ● Home screen media widget does not display the artist name. ● Turn signal blind spot view does not turn off after the turn is completed. ● Vehicle Settings page becomes frozen and unresponsive to touch input. ● "AUTO" Drive Mode takes several seconds to update after the mode is changed. ● Screen display size changes from normal to small without user input. ● Radio text displays in English when Portuguese is selected. ● Screen flickers, resets, or goes blank while driving. ● Steering wheel volume adjustment causes screen distortion. ● Surround Camera View guidelines remain visible when the setting is turned off in the radio. ● User is able to add a device to the head unit while the vehicle is in motion. ● Radio Bluetooth is unable to discover a phone even when the phone is directly in front of the radio. ● App screen turns completely black while driving. ● Phantom chimes occur without any warning messages or notifications. ● Left\-side blind spot turn signal camera has a longer activation delay than the right\-side camera. ● Radio switches to Android Auto® unexpectedly and displays a black screen. ● Phone cannot be reconnected to Bluetooth after being deleted. ● Glovebox and Apps text overlap on the MyCar or Performance Pages screen when the glovebox button is pressed. In addition, the following software enhancement is included: ● Remove Virtual Wall option from the Vehicle Settings menu.
- [08\-149\-26 REV. B](/bulletins/11038506.md), 2026-10-16, Service bulletin: ELECTRICAL SYSTEM; STEERING. Flash: Electric Power Steering \(EPS\) Module Updates Customers may experience the following: SYMPTOM: ● Battery drain due to the EPS system staying active after ignition off. This bulletin involves inspecting and possibly reprogramming the EPS module with the latest available software.
- [08\-139\-26 REV. B](/bulletins/11038505.md), 2026-10-16, Service bulletin: ELECTRICAL SYSTEM. Flash: Radio Frequency Hub Module \(RFHM\) Updates Customer may experience the following: SYMPTOM: ● Excessive Ignition Off Draw \(IOD\) on 12v vehicle battery if keys are left within proximity range. This bulletin involves inspecting and possibly reprogramming the RFHM module with the latest available software
- [08\-372\-26](/bulletins/11038493.md), 2026-10-16, Service bulletin: ELECTRICAL SYSTEM. R1H U43.17 Software Update \- FOTA Customers may experience one or more of the following: SYMPTOM: ● Screen Freeze or Radio Reset. ● Projection will not reconnect. ● Audio or music skipping and/or cutting out during playback. ● Apple CarPlay®/Android Auto® improvements: fixes for disconnections, freezes, screen distortion, and pairing issues. ● "Service Air Suspension System" message displayed when the Up or Down button becomes stuck. ● Trailer Surround Camera dimensions not retained after an ignition cycle. ● Distorted radio startup animation. ● Home screen media widget does not display the artist name. ● Turn signal blind spot view does not turn off after the turn is completed. ● Vehicle Settings page becomes frozen and unresponsive to touch input. ● "AUTO" Drive Mode takes several seconds to update after the mode is changed. ● Screen display size changes from normal to small without user input. ● Radio text displays in English when Portuguese is selected. ● Screen flickers, resets, or goes blank while driving. ● Steering wheel volume adjustment causes screen distortion. ● Surround Camera View guidelines remain visible when the setting is turned off in the radio. ● User is able to add a device to the head unit while the vehicle is in motion. ● Radio Bluetooth is unable to discover a phone even when the phone is directly in front of the radio. ● App screen turns completely black while driving. ● Phantom chimes occur without any warning messages or notifications. ● Left\-side blind spot turn signal camera has a longer activation delay than the right\-side camera. ● Radio switches to Android Auto® unexpectedly and displays a black screen. ● Phone cannot be reconnected to Bluetooth after being deleted. ● Glovebox and Apps text overlap on the MyCar or Performance Pages screen when the glovebox button is pressed. In addition, the following software enhancement is included: ● Remove Virtual Wall option from the Vehicle Settings menu.
- [S2621000006](/bulletins/11038331.md), 2026-10-07, Service bulletin: ELECTRICAL SYSTEM. Note: Document released 10/2/2026. Multiple Warning Indicators On In The IPC. ESM \- PRNDL Flashing. And The Vehicle Will Not Shift Into Gear. The Wipers May Be On, With An Electric Parking Brake Unavailable.
- [S2621000005](/bulletins/11038330.md), 2026-10-07, Service bulletin: POWER TRAIN; ELECTRICAL SYSTEM. Shifter/ESM PRNDL Indicators Remain Off After Drained Battery Event And Jump Start
- [114953](/bulletins/11038328.md), 2026-10-07, Warranty extension: ELECTRICAL SYSTEM. D\-22\-14 Rev. G wiTECH New Vehicle Prep \(NVP\) Update – Battery Health and Tire Pressure Monitoring
- [114956](/bulletins/11038326.md), 2026-10-07, Warranty extension: ELECTRICAL SYSTEM. ID\-23\-04 Rev. F wiTECH New Vehicle Prep \(NVP\) Update – Battery Health and Tire Pressure Monitoring

JSON: [/v1/bulletins/11026651](/v1/bulletins/11026651)

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