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Service bulletin 25-SS-003H TSB

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11025955
Published by NHTSA2025-12-02
Manufacturer's number25-SS-003H TSB
Manufacturer's date2025-11-21
NHTSA componentSUSPENSION

NHTSA's summary

Some Santa Cruz (NXT) vehicles may exhibit a clunking or thumping noise from the rear of the vehicle while driving over rough roads. This may be caused by worn rear self-leveling shock absorbers. Follow the procedure in this bulletin to identify the source of the noise and replace the rear shock absorbers on affected vehicles.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Suspension

Vehicles listed
HYUNDAI SANTA CRUZ2022, 2023, 2024

Listing a model year does not mean every vehicle of it is concerned: the document says which.