Other PI2502_OWNR
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Other |
|---|---|
| NHTSA id | 11025902 |
| Published by NHTSA | 2025-12-02 |
| Manufacturer's number | PI2502_OWNR |
| Manufacturer's date | 2025-11-15 |
| Campaign id or software version | PI2502 |
| NHTSA component | VISIBILITY/WIPER |
NHTSA's summary
PRODUCT IMPROVEMENT CAMPAIGN: OWNER NOTIFICATION (PI2502) - This document is the owner notification advising that Kia is conducting a Product Improvement Campaign to install enhanced windshield wiper software in all 2024-2025 MY and certain 2026 MY EV9 vehicles to provide drivers with additional warnings related to the use of the windshield wipers during winter conditions.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Glass, wipers and mirrors, Wipers and washers
| KIA EV9 | 2024, 2025, 2026 |
|---|
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| PI2601A_OWNR_102 | 2026-09-02. Other. PRODUCT IMPROVEMENT CAMPAIGN: OWNER NOTIFICATION (PI2601A Flight 102) - This document is the owner notification advising that Kia is conducting a Product Improvement Campaign on 2024-2026 MY EV9 vehicles to replace the passenger-side wiper arm on your vehicle with an improved wiper arm of a different shape and angle to increase the clearance between the wiper and windshield cowl. |
|---|---|
| PI2601A_TSB | 2026-05-01. Service bulletin. TECHNICAL SERVICE BULLETIN: PRODUCT IMPROVEMENT CAMPAIGN: PASSENGER SIDE WIPER ARM REPLACEMENT (PI2601A) - This bulletin provides the service procedure to replace the passenger-side (RH) windshield wiper arm on certain 2024-2026MY EV9 (MV1, MV1a) vehicles listed in the table below. During winter conditions, the windshield wipers may become temporarily inoperable due to accumulated snow on the windshield or cowl area. Kia has developed a newly designed passenger-side wiper arm of a different shape and angle to increase the clearance between the wiper and windshield cowl. |
| PI2601A_QA | 2026-05-01. Other. PRODUCT IMPROVEMENT CAMPAIGN: QUESTION AND ANSWER (PI2601A) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Product Improvement Campaign PI2601A. |
| PI2601A_OWNR | 2026-05-01. Other. PRODUCT IMPROVEMENT CAMPAIGN: OWNER NOTIFICATION (PI2601A) - This document is the owner notification advising that Kia is conducting a Product Improvement Campaign on 2024-2026 MY EV9 vehicles to replace the passenger-side wiper arm on your vehicle with an improved wiper arm of a different shape and angle to increase the clearance between the wiper and windshield cowl. |
| PI2601A_DPSM | 2026-05-01. Other. PRODUCT IMPROVEMENT CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (PI2601A) - This document is the announcement to the dealer Parts and Service managers advising that Kia is conducting a a Product Improvement Campaign on 2024-2026 MY EV9 vehicles, manufactured from September 25, 2023 through April 9, 2026, to replace the passenger-side wiper arm with an improved wiper arm of a different shape and angle to increase the clearance between the wiper and windshield cowl. |
| PI2601A_DP | 2026-05-01. Other. PRODUCT IMPROVEMENT CAMPAIGN: DEALER PRINCIPAL MEMO (PI2601A) - This document is the announcement to the dealer principals advising that Kia is conducting a a Product Improvement Campaign on 2024-2026 MY EV9 vehicles, manufactured from September 25, 2023 through April 9, 2026, to replace the passenger-side wiper arm with an improved wiper arm of a different shape and angle to increase the clearance between the wiper and windshield cowl. |
| REMINDER_MVSNOW | 2026-01-14. Other. IMPORTANT REMINDER: REMOVAL OF SNOW/ICE BEFORE DRIVING YOUR EV9 IN WINTER CONDITIONS: OWNER NOTIFICATION (MVSNOW) - As part of Kia’s ongoing commitment to providing vehicle owners with a superior ownership experience, Kia would like to remind owners about the importance of proper SNOW/ICE REMOVAL BEFORE DRIVING, as well as the related windshield wiper system warning feature. The Kia EV9 may display warning messages to inform drivers to check for any obstructions such as snow/ice in the windshield wiper area when operating in winter conditions. |
| PI2502_TSB_R1 | 2026-01-14. Service bulletin. TECHNICAL SERVICE BULLETIN: WINDSHIELD WIPER LOGIC IMPROVEMENT (PI2502) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to install enhanced windshield wiper software that provides drivers with additional warnings related to the use of the windshield wipers during winter conditions on all 2024-2025 MY and certain 2026 MY EV9 (MV1, MV1a) vehicles manufactured from September 25, 2023, through October 31, 2025. The enhanced software detects obstructed windshield wipers and provides advance messages to remind the driver to check for any obstructions such as snow/ice in the windshield wiper area. |
| PI2502_QA | 2025-12-02. Other. PRODUCT IMPROVEMENT CAMPAIGN: QUESTION AND ANSWER (PI2502) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Product Improvement Campaign PI2502. |
| PI2502_DP | 2025-12-02. Other. PRODUCT IMPROVEMENT CAMPAIGN: DEALER PRINCIPAL MEMO (PI2502) - This document is the announcement to the dealer principals advising that Kia is conducting a Product Improvement Campaign on all 2024-2025 MY and certain 2026 MY EV9 vehicles, manufactured from September 25, 2023 through November 28, 2025, to install enhanced windshield wiper software that provides drivers with additional warnings related to the use of the windshield wipers during winter conditions. |