WenmarOpen by Wenmar Pro

Over-the-air update 24V5497749

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeOver-the-air update
NHTSA id11024928
Published by NHTSA2025-11-04
Manufacturer's number24V5497749
Manufacturer's date2025-10-06
NHTSA componentUNKNOWN OR OTHER

NHTSA's summary

The software for the communication module does not correspond to the latest series production configuration. For this reason, a remote software update to update the software for the communication module is planned for the affected vehicles. This update includes quality-enhancing optimizations for the communication module to improve the system stability and accessibility of connected services. MBUSA is conducting a service campaign. The update is downloaded and installed in the background. This process takes approximately 10 minutes. During installation, the system can be used without restrictions. The new software will become active after the vehicle's ignition cycle.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Vehicles listed
MERCEDES-BENZ METRIS2019, 2020, 2021, 2022, 2023
MERCEDES-BENZ SPRINTER (VS30)2019, 2020 (the catalog's model; the bulletin names a series or trim of it)
MERCEDES-BENZ SPRINTER 15002019, 2020, 2021, 2022, 2023, 2024, 2025 (the catalog's model; the bulletin names a series or trim of it)
MERCEDES-BENZ SPRINTER 25002019, 2020, 2021, 2022, 2023, 2024, 2025 (the catalog's model; the bulletin names a series or trim of it)
MERCEDES-BENZ SPRINTER 35002019, 2020, 2021, 2022, 2023, 2024, 2025 (the catalog's model; the bulletin names a series or trim of it)
MERCEDES-BENZ SPRINTER 45002019, 2020, 2021, 2022, 2023, 2024 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.